The Insurance Distribution Podcast

In this episode, Martin sits down with Miguel Delgado, founder and CEO of We Make Medicare Easy. After decades working within a single carrier, Miguel took a leap in 2017 to build his own agency. What started as a bold late-career move has grown into a multi-state operation with over 100 agents.

Miguel shares how a hyper-local, trust-first approach became the foundation of his growth strategy, focusing on community presence, referrals, and long-term relationships rather than aggressive sales.

In this episode, Martin sits down with James Benham, co-founder of JBK and CEO of Terra. With more than 25 years in technology and over two decades in insurance, James shares his journey from launching his first company at 21 to building and selling products like SmartBid, all while remaining proudly bootstrapped.

James challenges the notion that insurance is slow to innovate, highlighting its strong potential for smarter modernization through better integrations and automation. On distribution, he argues that technology is far more likely to empower brokers and agents than replace them, emphasizing that relationships, trust, and accountability remain central to the business.

In this episode of The Insurance Distribution Podcast, we sit down with Luis Dominguez, Head of Insurance Exchange in Europe at Bolttech, to talk about how embedded insurance is changing the way protection is delivered across Europe.

From telcos and retailers to OEMs and digital platforms, Luis shares how embedded solutions are helping close the protection gap while improving convenience, loyalty, and customer experience.

We also explore:
• The complexity of scaling across multiple European markets
• What Europe can learn from Asia’s faster digital adoption
• The role of AI in fraud detection, claims, and distribution
• Why hybrid (physical + digital) channels are here to stay

In this episode of The Insurance Distribution Podcast, we’re joined by Ricardo de Almeida, Managing Director LATAM at Mercer Marsh Benefits, to talk about how health and employee benefits are evolving across Latin America.We discuss how brokers are shifting from transactional roles to strategic advisors, the rise of digital platforms, and why flexible, personalized benefits are now essential for attracting and retaining talent.

In this episode, Jules Veyrat, cofounder and CEO of Stoïk, shares how they’re reshaping cyber insurance for Europe’s SMEs.

We talk about the role of brokers, the need for cyber risk education, and how technology and fast incident response can make all the difference.

In the fourth episode of The Insurance Distribution Podcast, Bobbie Shrivastav unpacks the real challenges and opportunities of building a tech-driven insurance company.From accelerating operations with AI to navigating constant digital transformation, she explains why agents still play a critical role and how combining human insight with smart technology is the key to delivering better customer experiences in a rapidly changing industry.

In the third episode of The Insurance Distribution Podcast, Martin Fagioli talks with Eric Schuh, COO of Alpine Re, about building a reinsurance startup in today’s evolving market. They dive into the differences in strategy between legacy insurers and agile insurtechs, Alpine’s role in the next wave of reinsurers, and how embedded insurance and automation are reshaping the customer journey.

In the second episode, we chat with Tobias Haff, Head of Sales at OCC, a market leader in vintage car insurance in Germany. Tobias shares his background, the unique aspects of OCC's business model, key performance indicators, the role of data in broker relationships, the impact of AI on the insurance industry, and the challenges of international expansion.

In the first episode of The Insurance Distribution Podcast, we sit down with Nicholas Ayers, Head of Growth at GloveBox, to talk about what it really takes to run a modern insurance agency.

From how AI is changing the way agents interact with clients, to the new expectations in a digital-first world, he breaks down the challenges and opportunities facing agencies today.