Guest Host Jorge Ortega interviews Kristen Auerbach and Dr. Ellen Jefferson about the Human Animal Support Services movement and how its impacting shelters across the nation. He even asks them about their superpowers. 

The first several months of COVID-19 in America led to incredible collaboration and exploration of programmatic and protocol changes. Dr. Josh Fisher sits down with fellow southern shelter leader Cole Wakefield to further explore how rural shelters are managing COVID-19 and the new social services model for animal welfare.

Brian August, Chief Operating Officer, and Rhonda Palos, Vice President for Humane Resources, at Oregon Humane Society share how their organization is navigating the sudden changes and employee issues that COVID-19 has brought. You can incorporate their lessons learned for your own team.

Dr. Josh Fisher, Animal Services Director for Charlotte-Mecklenburgh, North Carolina, joined our EVP Katherine Shenar for a conversation with Jamey Cantrell, Animal Services Director for Plano, Texas. Jamey shares how his award-winning team is navigating COVID-19 and even recalls his experiences with the infamous Tiger King.

Hilary Hager and Lindsay Hamrick of The Humane Society of the United States offer some recommendations for leaders to help support their teams through the uncertainty of COVID-19.

Chris Schindler, Vice President for Field Services for the Humane Rescue Alliance in Washington, D.C., shares how his team is social distancing and working with new protocols in the field. With more than 100 calls per day, animal control officers and humane law enforcement are essential service providers in Washington, D.C. Bonus: you also get to meet Beetlejuice in this interview.

Directing one of the highest intake shelters in the nation, Kristen Auerbach is leading her team at Pima County Animal Center in Tucson, Arizona, through COVID-19 with innovation, determination, and an eye on the future of animal sheltering. Hear her predictions and decide if they make sense for you and your shelter or rescue.

Elise Traub, Senior Director for Legislation and Advocacy for Best Friends Animal Society, talks about community outreach efforts and helping states like California establish animal care and control personnel as essential workers.

Stay at home orders and social distancing due to COVID-19 has required parents to morph into teachers in addition to working full time from home. For many parents, there is no respite from role leaving many exhausted, anxious, and defeated. Jyothi Robertson, DVM, DABVP, shares her experience and offers practical solutions and support. She also extends an exclusive invitation to parents who could use a boost of confidence and a network of empathetic friends.

Phoenix Innovate is a marketing company that works with animal welfare organizations to develop unique fundraising solutions that create increased net revenue and sustainable return on investment by using methods they call Authentic Marketing. Authentic Marketing harnesses a powerful combination of research, data, vision and creativity to build tailored strategies that result in emotionally-engaged lasting relationships between you and your donors.