The Intern

The Intern

By Tern Software Inc.BusinessTechnology
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The Intern episodes

  • Stop Giving Advisors Your AI Prompts with Avoya's Danny Dobrott

    Katie and Abby sit down with Danny Dobrott, Senior Director of Network Success and Sales at Avoya Travel, to talk about how he gets 2,500 advisors to adopt AI and new tools.

    His view: don't hand advisors your prompts. Make them build their own systems, because that's the only way they'll use them.

    He also walks through Avoya Live Leads and why every lead gets the same follow-up.

    50 min
  • We Spent $2 Million on Our Own Tech, Then Threw It Out with Jenn Lee

    Katie and Abby talk with Jenn Lee, President and Chief Marketing Officer of Travel Planners International, about the 3 back office systems TPI built and why she killed the third one 6 weeks after launch.

    See why Jenn argues a host agency's job isn't to build technology. It's to pick it, pay for it, and get 6,000 independent advisors to actually use it.

    35 min

About The Intern

From the publisher's feed

The Intern is a podcast for the people running travel businesses.

We're Abby Klein, Grace Van Hollebeke, and Katie Williams, and building Tern puts us in conversation with the agency…