We’ve been impatient to be back with another episode, so here we go. Today we’re opening a discussion about employee and customer experience and the convergence of the two. We’re joined by the powerful duo of Ampa's Chief Markering and People Officer Ben Buckton and Internal Communications Consultant Jason Anthoine.

Creativity is an essential business skill that many professionals underestimate, many believe they don’t have, and many don’t know how to use. It's often associated with art, but it's important for every industry.

From creativity in financial services to creativity in film and TV – Beth Collier has seen it all, and she’s joining us today to tell us all about it.

As you probably got from the title, today we're talking about doing Internal Comms audits. Before we start, we're just going to give you a little spoiler...audits are not as scary as they sound.

Today we're joined by Internal Comms consultant Helen Deverell, who's here to take that scary bit away and tell us everything we need to know on Internal Comms audits.

Today's podcast guest is pretty much Superman – he’s a teacher, a fitness instructor, and leads a Tech Ops and Communications team. Meet Chris Colucci from Kikokushijo Academy, who’s here to share his 15 years long experience as a New Yorker in the field of tech and communications in Japan.

Join us to find out everything on this year's hottest business topic – digital Employee Experience.

Some of 2020's challenges are sneaking into 2021 and gaining momentum. When will this all end? It won't of course, the world has changed and some things just won't be the same. Luckily, we have Intactic's CEO Preston Lewis here to help us combat the biggest obstacle: managing workforce remotely.

New year, new podcast episode! We’re kicking off on a fresh and positive note – mindful communications, happy employees, brand ambassadors, and advocates. Those also happen to be part of the many passions of our guest, Frank van de Koppel from Het PR Bureau. Today he’s here to look at their role in both Internal and External Comms, so make sure you don’t miss out, whichever side of corporate communications you’re on.

The massive switch to home office affected frontline employees. Communicating with frontlines became more important than ever, and finding a way to do it is easier said than done.

Today Amy Jenkins from theEMPLOYEEapp and Drew Holland from GoCardless are joining our last podcast for 2020 to tell us how that went on on the two sides of the pond.

2020’s almost over. (Phew!) This was the year of the wind of (organizational) change: Internal Comms – “the slightly unsexy, younger brother of marketing” grew up to be the wise sage on top of the mountain, whose advice was needed by everyone. Black Lives Matter influenced another movement – one of Diversity and Inclusion, and while the global pandemic was happening, people were trying to figure out if their house was a home or an office.

To reflect on those and many more events from 2020, we’re tuning in with Lindsay Kohler and Russell Norton – a dynamic duo from scarlettabbott. Russell spots trends at the workplace, while Lindsay gets to the bottom of it. It’s time to wrap up this crazy year!

You can watch or listen to the podcast, or scroll down to read the full transcript.

Some are born leaders, and some need to be trained. We’re joined by the Doctor House of Internal Comms – though in real life we call him Jason Anthoine, the managing founder of Audacity, an American Internal Comms consultancy that’s changing the way companies look at IC in the United States. Today he’s here to share his experience in another area he’s familiar with – the role of leadership in companies through Internal Comms’ perspective. How to coach leaders and help them communicate better, and how we can finally get them on our side.