Ben May from The Code Company - Understanding the Future of Web Development

Join us for a riveting conversation with Ben, founder and managing director of the Code Company. This globally recognized enterprise, WordPress agency, has been solving complex problems for prominent digital publishers in the Asia Pacific region and the U.S. Ben charts his journey from founding his company, weathering an economic downturn, and maneuvering the challenges brought about by the pandemic. We explore hybrid work, the current hiring landscape, and client's aversion to digital marketing. Listen in as we take a deep dive into the discipline and focus it takes to establish and run a niche enterprise in the WordPress space.

As we move along, we delve into the challenges of servicing clients across different time zones. The Code Company is unique in its approach, as it operates within certain time boundaries. Ben also shares his insights on how the company has had to adjust to a more educated and informed client base. With a surge in demand for data-driven solutions, it's fascinating to learn how the Code Company has been able to adapt and stay ahead of the curve.

We end our conversation discussing the future of the internet and web development. Ben shares his thoughts on the potential of chat bots, AI, and the future of domain names. We question whether the internet can exist without websites, and if a shift away from website-based content consumption is imminent. Join us as we ponder the future of AI, the rise of first party data and the martech industry, and even contemplate the idea of a chip implanted in the brain for internet access.

Join us as we journey through the business chronicles of visionary leader, Andi Graham, founder and CEO of Big Sea, a trailblazing marketing agency that uses the art of storytelling to empower mission-based organizations. We'll unravel the pivotal moments and milestones that have shaped Big Sea's prosperous journey over the span of two eventful decades. We'll unpack the multifaceted intricacies of leading a solo business and the enormous bravery it took to merge with another agency, all the while providing an intimate glimpse into Andi's entrepreneurial voyage.

We also lift the lid on Big Sea's revolutionary approaches to hiring and pricing, and their forward-thinking adoption of AI tools within their workflows. As we unravel the intricacies of their operations, you'll discover how the timeless skills of English majors are put to use in creating superior chatbot prompts. Andi also throws light on the unique leadership challenges encountered during the integration of two agencies, wading through an economic freeze, and the task of finding work for their new team members. Finally, we shine a light on the professional evolution of the Big Sea team amidst changing clientele and industries they serve. Tune in to draw insights from Andi's inspiring journey and

(0:00:01) - Founder Discusses Big Sea's Journey

(0:11:28) - Hiring and Pricing Challenges in Agency

(0:21:49) - Challenges and Growth in Leadership

Join us as we engage with Todd Ross Nienkerk, CEO of Four Kitchens, on his incredible growth story. We kick things off by retracing the transformational journey that began with Four Kitchens merging with Advomatic two years ago, an event that almost doubled the number of active client relationships. Todd guides us through the changes, growth strategies, and challenges that followed, offering insight into the dynamics of blending different business models.

As we progress, we delve into the critical aspects of managing rapid growth, cash flow, and integration. Todd shares the exhilarating experience of Four Kitchens' acquisition of Manatee, which led to a 50% increase in headcount overnight. We explore the challenges faced with their COO being on maternity leave at the same time and the emotional roller coaster that comes with such rapid expansion and the potential for new clients and verticals.

In the latter part of our chat, we turn to the more challenging side of business – downsizing. Todd discusses the tough decisions they had to make as the economy slowed down and how they strategized to keep the team intact. We then shift gears to discuss the future of content and imagination, drawing on Todd's thoughts on augmented reality, virtual reality, and algorithms' role in shaping our world. Listen in for a truly inspiring journey of growth, challenges, and transformation in the world of tech.

--------- EPISODE CHAPTERS ---------

(0:00:00) - Four Kitchens Transformation and Growth Journey

(0:11:41) - Cash, Marketing, Growth, and Integration

(0:15:40) - Challenges and Downsizing in Business

(0:21:03) - Approaching Downsizing and Business Development Challenges

(0:37:39) - Discussion About Meow Wolf Art Experience

(0:42:14) - The Future of Content and Imagination

(0:00:01) - Marketing Strategies and Small Business Clients

(0:09:13) - Meetings, Webflow, and AI in Marketing

(0:14:48) - Improving Writing and AI Technology

(0:20:37) - Using Stock Photography and Unsplashed Pictures

Uncover the secrets of digital marketing as we engage in an insightful conversation with Seth Goldstein from Goldstein Media, revealing how his agency supports clients in an array of services from curating websites and mastering WordPress to SEO and paid marketing. Come with us on this riveting journey, where we shine a light on Seth's podcast, Entrepreneurs Enigma, a collaborative platform where he assists clients with marketing and strategic needs. We also scrutinize the current marketing landscape, highlighting the curious trend of budgets pouring in for marketing, yet with projects being postponed.

Ever wondered how to optimize your time by scheduling multiple meetings in one location? Or ever been intrigued by the complexities of website hosting and maintenance? We're here to satisfy your curiosity and more! We also venture into the exhilarating realm of AI and its game-changing impact on marketing. Listen to our personal experiences, as we discuss AI's transformational potential in areas like writing and video editing. Seth opens up about his use of tools like Lexpage, Grammarly, and Superhuman, emphasizing the importance of infusing personal flavor into work and harnessing AI to streamline processes.

As we draw to a close, we ponder over the role of stock photography in crafting a professional look for websites and the significance of crediting photographers. The conversation takes an exciting turn as we investigate how AI can turbocharge production and efficiency. Don't miss out on this episode jam-packed with insights, anecdotes, and expert advice that will guide you through the intricate world of digital marketing and beyond!

Dan Maccarone is the part owner of Fools Gold, a bar in New York City, and the founder of Charming Robot, a product design company. He has over 15 years of experience in the industry and specializes in creating great user experiences that generate revenue for his clients.

How has the pandemic impacted the digital agency landscape, and what can businesses do to adapt and thrive during these uncertain times? Join us as we explore the effects of the current economic climate on the digital industry, including how tech and SaaS companies have managed to rebound amidst the chaos. This episode is packed with insights on how to harness the ebb and flow of business operations to become more efficient and client-focused.

We also dive into the complexities of managing teams through changing workflows and the importance of having an efficient cost structure to navigate downturns and influxes of work. Discover the crucial role of consistent HR work in ensuring success, and indulge in our current obsessions, from the US Open Golf Championship to the thrilling world of NASCAR car alarms. Don't miss this lively conversation that covers a wide range of topics, from the digital agency landscape to the excitement of motor sports!

0:02:40 - Recovery of Tech and SaaS Companies (74 Seconds)

0:08:55 - Indicators in Uncertain Times (80 Seconds)

0:13:19 - Managing Team Capacity and Workflow (73 Seconds)

0:19:17 - NASCAR Car Promotes Lamont Race (102 Seconds)

Discover the secrets to successfully navigating mentorship and professional development in today's remote work environments. We guarantee that you'll gain valuable insights on aligning team growth with business goals and overcoming the unique challenges faced by young employees in a predominantly virtual setting.

Join us as we debunk common misconceptions startups and small businesses make when hiring young talent and explore the critical role mentorship plays within corporate America. Learn how to empower your workforce by creating personalized development plans, investing in management teams, and understanding generational differences. Don't miss this enlightening conversation that uncovers the intersection of mentorship, remote work, and business success.

(0:00:00) - Challenges of Mentorship in Remote Work

(0:11:16) - Workplace Empowerment

(0:16:26) - Investing in Management Teams

The conversation between Jason and Bart revolves around the use of the term 'resources' to refer to employees. Bart argues that the term dehumanizes employees and implies that they are merely bodies to do work. Jason, on the other hand, contends that it is only a word and its meaning depends on the context and how people treat their employees. This conversation then shifts to the issue of misaligned expectations between agency owners and their teams, with a particular focus on empathetic or servant leadership without accountability.

0:00:00A Transcript of a Discussion on the Use of the Term "Resources" for Employees in the Corporate World0:01:56"Discussion on Empathetic Leadership and Misaligned Expectations in Agency Ownership"0:04:08The Transactional Nature of Employer-Employee Relationships: Managing Expectations and Accountability.0:05:39Accountability and Respect in the Workplace: A Discussion on Managing People and Resources.0:07:49A Discussion on the Human Side of Layoffs and the Responsibility of Employers towards their Employees0:15:53"Discussion on the Importance of Balancing Data and Personnel in Business Management"0:17:27A Discussion on Frustration and Approaching Situations from Different Angles

0:02:15 - Becoming a Partner at the Bureau (77 Seconds)

0:06:15 - Leadership and Organizational Goals (49 Seconds)

0:12:38 - Optimizing the Bureau's Value (88 Seconds)

0:22:22 - Balancing Sentimentality and Client Needs (71 Seconds)

0:28:15 - Current Obsessions and Elevating Conversations (68 Seconds)

Discover the fascinating journey of Carl Smith, from Ngine Works to the Bureau of Digital, as he shares his unique perspective on the ever-changing landscape of digital agencies. Learn how his team of four grew to a whopping 40 members, adopted the Jellyfish Model, and transformed the Bureau's focus from craft-oriented services to business-oriented services. Join us for an eye-opening conversation that reveals how the Bureau has evolved since Carl took over in 2016, concentrating on helping others and fostering a strong sense of community within the digital world.

Stay ahead of the curve as we discuss the significant shift in digital agencies' needs and the concept of scaling intimacy. Carl emphasizes the importance of financial literacy and the delicate balance businesses must maintain between their own culture and the demands of their clients. Explore the challenges faced by organizations as they strive to keep up with rapid technological advancements, and learn the value of human beings and technology in providing faster, cheaper deliverables.

Lastly, fasten your seatbelts as we dive into a thought-provoking conversation on the future of technology and jobs. Delve into the potential of AI, biotechnology, and other cutting-edge developments, and understand how crucial adaptability is in the face of relentless innovation. Don't miss this exciting episode with Carl Smith, where we explore the exhilarating and sometimes daunting world of digital agencies and technology.

Get ready for a deep dive into the final Owner Summit with our dear friend Carl Smith, as we explore the evolution of this fantastic event and the impact it has had on the agency owner community. We reminisce on memorable moments, including discussions on transparency and the importance of health and wellness for entrepreneurs. This event has truly been a game changer for many, and we're excited to see what the future holds for its members.

As agency owners ourselves, we've learned the power of putting pen to paper - or fingers to keyboard - and how it can provide insights into a CEO's mindset, as well as playing a role in attracting top talent. Join us as Peter shares his personal writing journey and how it has become a cathartic and essential part of his work-life balance. We also touch on the concept of the four-hour workweek and the importance of staying customer-focused while growing our businesses.

But what about the future of AI and our potential resistance to its integration into our workflows? Fear not, as we tackle this subject head-on and explore the exciting possibilities that AI brings to the table. With tools like Excel, Microsoft Office, and Prompt Engineering, we believe AI will become a natural and essential part of the job market. Stay ahead of the curve and join us as we discuss the importance of staying educated on AI's potential and its impact on our ever-evolving world.