The episode features an in-depth discussion with Nicolé, an internal communications specialist, who explains the crucial role of internal communications in business success. The main topics covered include:
1. Internal vs. External Communications: Nicolé explains the difference using analogies of relationships and cars, emphasizing how internal and external messaging must align for organizational success.
2. Role of Internal Communications: She details how internal communications goes beyond newsletters to create cohesion between company values, employee engagement, and external brand promises.
3. Implementation Timeline: Nicolé discusses the typical 90-day cycle for changing organizational habits and implementing new communication strategies.
4. HR Integration: She explains how internal communications works alongside HR to ensure consistent messaging from recruitment through employee development.
5. CEO Brand Management: Using her experience with Mark Wainer at Redefine Properties, she discusses how to balance strong CEO personalities with organizational branding.
The episode concludes with the powerful message that effective internal communications is not just about business strategy but about creating authentic alignment between an organization's internal culture and its external presence.
For this episode’s invitation, use the email address [email protected], with subject line “Ask Nicole Anything”.
We will send you a contact form for you to attend the online session. You can also submit any questions that you would like to ask in case you are not able to attend. Space is limited, so be sure to get your application in early! Submitting your application does not guarantee a slot, once we have processed all applications we will finalise dates and times.
We look forward to hearing from you!