Weekly roundup! 

Online returns are a huge... so how do you prevent returns? How do you ensure your customer buys your product and incorporates it into their everyday life?

Elon Musk made headlines again for saying those who work from home aren't actually working, they're pretending. Well Elon, I think many would disagree.

What is the most important thing to think about as a business owner? It's not about the money. It's about the experience.

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"They're not revolting against 'I don't want to work anymore'. They're revolting against, 'I don't want to work for you.'"

Let's talk about the employee renaissance. Your employees make your business. So you better be treating them well. You better be selecting people that align with your values. It is your job to ensure that it is a mutually beneficial relationship.

How are you ensuring your employees are feeling fulfilled and achieving their goals while also growing your business?

There is an employee empowerment movement. Time to get on board. 

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We have so many amazing moments on the Karmali Exchange that don’t make it into the full episodes. In this bonus moment Robert Price, founder and CEO of Bōde Canada, shares his thoughts on growing an exciting business with a purpose that employees can get behind.

We discuss growth versus profitability, finding the right talent in a competitive market, and creating a culture of connection.

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Business owners are taking on a million roles and I often get asked "how do you balance it all?" That word... balance. It does not exist in this career path.

You won't have "balance" as an entrepreneur. Deal with it.

You have to prioritize. You have to know where you have to let go so you can give your full energy into whatever is the most important in that moment.

Every business owner I've spoken to has beef with the idea of work/life balance because we're sold this idea that you can have it all. But here's the thing, you can have it all when you are able to properly dedicate your time and energy. You can have all the balance you need but you have to determine what that means for you.

Check out this episode where business owners I've spoken to give their hottest takes on why balance is bullshit.

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How do you feel about user fees? I personally would rather it just be buried in the price of the product or service. 

Also, as a business owner, do you care about how many vacation days your employees take off?

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Do you know how to differentiate between an entrepreneur and business owner?

More and more Canadians are claiming to be entrepreneurs but I'd argue they're business owners. 

Also on this episode, what does it mean to add value to your business?

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Inflation is greatly impacting business owners. But that also means it's greatly impacting our customers. 

Are we ensuring we are continuing to add value to our clients?

Are we communicating changes that might be occurring as a result of inflation?

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“I feel like my job in the world is to get to a point in this world where we don’t have to say female entrepreneur and we just say you are an entrepreneur.” - Shashi Behl, Owner/Founder, Joydrop.

Another panel of strong, successful business owners!

I specifically asked for an all female entrepreneurs panel because let's face it, when creating my business, although I faced challenges, they were different challenges from what women face. So we invited Jenn Lofgren, Founder of Incito Executive and Leadership Development, Amanda Ovaici, Co-founder of Cafe Alchemist and YYC FuckUp Nights, and Shashi Behl, Founder and Owner of Joydrop.

But what I found incredibly interesting about this panel is although each of them did not shy away from the struggles they faced, they didn't dwell on it. Their goal is to build a future where any young entrepreneur of any gender, race, etc., can think to themselves "I'm going to start a business".

We discuss why the traits that made them "bad" employees made them incredible employers, the most ridiculous things people have said to them, and how they run their business with grace and strength, even through all the bullshit.

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 Sometimes, the best advice is simple. I asked Robert Price, Maeghen Cotterill and Jan Jaffer what their top piece of advice is for business owners and they said:

1. STOP hiring for resumes
2. Culture eats strategy for breakfast
3. Give back wherever possible

If you can ensure your business is following those three tips, you will see results.

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Thanks for watching!

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Welcome to The Karmali Exchange, hosted by experienced business & financial expert Faisal Karmali. On this podcast, Faisal dives into conversations with successful business owners to learn how they grew their company and broke through. Faisal will also share his views on real-time news affecting business owners, explorations of the many challenges they face, and other strategies to help others achieve the lifestyle they want.

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The Battle of Alberta in the NHL playoffs have not happened in about 3 decades.

What an opportune time for you to gain business, create brand awareness AND connect with your customers.

Now's the time to think and get creative!

GO FLAMES GO!!!

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