What is the biggest mistake home buyers make? It has nothing to do with the house. Most of my clients are relocating to Charlotte from New York, California, and other big metros, and they arrive with a list: four bedrooms, three baths, two-car garage. They find it, they fall in love, and they buy it. What almost nobody does is drive the neighborhood, map the commute, or check how far the grocery store really is. In this video I share the calls I get a year later, the order I use instead (area, then neighborhood, then house), and the question I ask two or three times before I go quiet and let buyers hear themselves. If you’re moving to Charlotte, pull up a chair.