“We need to make sure that we're not hiring just three HR people in general. Because if you hire three people, but they all have the same skill sets and expertise, you're missing a big piece of the puzzle.”

In this episode, Kate is joined by Doug Murphy, Director of Sales at PuzzleHR, who has a passion for transforming the world of HR.

Throughout their discussion, Doug shares the strategic importance of investing in HR processes, leadership development, and building a solid foundation for long-term growth and employee retention. He also explores the challenges faced by HR leaders in today's environment, including the need to balance administrative and strategic tasks, the importance of performance management, and making business decisions based on employee feedback and data analysis.

In this episode, you’ll discover:

1. The importance of strategic HR investment for essential for long-term organizational benefits and growth
2. How effective onboarding is the foundation for a positive work culture
3. Why organizations need stronger HR practices, including performance management, to attract, retain, and develop top talent

Things to listen for:

[07:00] The disconnect between senior leadership and HR

[11:40] Outsource leadership development training for HR skills

[18:04] HR roles need defining and proper coordination

[20:35] Innovative survey methods yield valuable business insights

[23:25] Invest in an HR team to support people

[28:00] Create an efficient onboarding process for new employees

[38:15] Find value, have open dialogue, and make progress

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog
• Stellar One Consulting

Connect with the Guest:

• Doug Murphy’s LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s Linkedin
• Floyd Coaching on Linkedin
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram