Mike Soldan is the Chief Experience Officer at Shmoop, a digital publishing company that provides comprehensive test prep resources and certified online courses.Before Shmoop, he was formerly the VP of Pluralsight's Professional Services & Solutions Architect teams, and prior to that, he was a founding member and product leader for one of Verizon Communications' largest product and new business innovation arms. He has a background with the focus on enhancing education and training programs, and on bu