CX RIOT RADIO

The Laws of Referability

Listen Later

In today's episode of Caffeinated CX we talk about the Laws of Referability as popularized by Dan Sullivan of Strategic Coach (I believe...). 

These laws are:

  • Be On Time
  • Do What You Say
  • Be Polite

    • Wow. Those are like the best things to do with customer service as well. Let's talk about that.

    Links:

    The LinkTree: https://linktr.ee/caffcx

    The Book: https://www.amazon.com/Blue-Collar-Call-Center-Conversational/dp/B0BF2HCKHS/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1663170034&sr=8-3

    ...more
    View all episodesView all episodes
    Download on the App Store
    CX RIOT RADIOBy David Powers
    • 5
    • 5
    • 5
    • 5
    • 5

    5

    1 ratings

    More shows like CX RIOT RADIO

    View all
    Mastering ServiceTitan by ServiceTitan Podcasts

    Mastering ServiceTitan

    6 Listeners