The Lead Up Podcast
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The Lead Up Podcast episodes

  • Episode 296 Why Intentions Matter and Our Behaviors are Judged

    When you are judging people do you judge them by their intentions or their behaviors? You don't judge people? Are you sure? 

    In my experience in working with thousands of leaders, everyone is judging almost all the time. Unless you have raised your EiQ lid and developed the ability to give people a chance before you judge them you are almost always judging others. 

    Me too, by the way. I work extremely hard to not judge others but the reality is, that I have agendas, and goals, and biases and it is sometimes difficult to not allow those to interfere with great communication with others. 

    But my original question was do you judge people's intentions or their behaviors? Most judge behaviors. Why? Because we don't know people's intentions until they explain them and usually the explanation has come after the behavior we have already judged. 

    Typically when we judge we then create communication challenges. You can't know people's intentions until you ask or they explain. I challenge you before you judge, seek to understand. Ask the other party for clarification of their intentions. Then evaluate if their behaviors match those intentions. 

    There is no greater skill in life than the skill to communicate effectively with others. 

    The real problem is when most people think it has occurred, it hasn't. 

    As you go through your week slow down and seek understanding. If you are the communicator, slowing down can create clarity. Share your intentions before you act. Proactively remove others' judgment of your behaviors by explaining upfront what you intend to create with your behavior. 

    And remember people do not judge us by our intentions, they judge us by our behavior. Especially if we have left them guessing. 

    18 min
  • Episode 295 What Makes Humans Tick with Tony Alessandra

    On this episode of The Lead Up Podcast, Mike is joined by guest Tony Alessandra. They dig deep into company philosophies, the risk of predicting the success of people, the pros of assessments in tight labor markets, and much more. Make sure to grab a pen and notepad so you can take away some of the many knowledge bombs dropped in this episode!

    Tony gives us an insight into his career over the years and how he was a Sales and Strategic Marketing Professor for two years before deciding to create a career in content-orientated speeches on non-manipulative selling which he has been successfully doing for 30 years now. Tony shares how he did 100 paid speeches a year all over the world in previous years but currently only gives speeches for his assessment clients and their clients.

    Following his own advice, Tony says that the company philosophy is to build long-term customers not short-term sales, even if that means losing money on a transaction. He explains the long-term value of a customer is greater than any single transaction. Mike and Tony speak about his book, What Makes Humans Tick, and Tony shares some fantastic advice and real-life experiences he’s had where he learned that you have to be able to adjust to the needs of others.

    Tony talks about some of the reasons behind why it’s risky business to predict people's success and shares the format of one of his assessments:

    • Look at the top salespeople
    • Create a profile of the top salespeople
    • Create a profile of the bottom performers
    • Use the above information to create a report/benchmark
    • After all, candidates have taken the assessment, match the results against the benchmark to create a percentage match
    • Mike and Tony also discuss the joy they find in the simplicity and practicality of the D.I.S.C Assessment. Tony shares that he is also currently working on a new D.I.S.C and EQ assessment so make sure you keep an eye out for that.

       

      Links:

      Reach out to Tony here on LinkedIn

      Purchase Tony’s Book to gain a deeper insight into the best-validated assessments here.

      Find out more about Harbour Resources and how we can help you and your team.

      42 min
    • Episode 294 Avoid Ghost Hires and New Employee Turnover

      In this episode of The LeadUp Podcast, Mike shares ways to avoid ghost hires.

      I hear more and more about hiring managers making job offers to candidates and they never show back up. 

      I am going to try and give you a few tips today, but make sure you listen to The Lead Up Podcast this Friday for Episode 294 for more tips and tools and depth on how to implement. 

      I wish I knew why someone would say yes to your job offer and then ghost you. To me, this makes no sense at all. I have always been a person who will tell you yes and mean it or tell you no if I am not interested. 

      We have a lot of challenges in the workforce, and you know I have been writing, podcasting, and teaching about this for a while now. I wrote about it in my book Quit Losing Talent. Do you have your copy? 

      Here are a few ideas to reduce ghost hires:  

      1.  Once you make an offer, ask them if there is anything that will prevent them from showing up on an agreed-to-start date. Often, we get excited and forget to close the candidate down or ask for any objections. They may say yes, but still, be looking at another job and don’t want to say no to you right now. I suggest asking the candidate if they are considering other jobs in the market and what would change their mind about your offer if they were still looking. 
      2.  Once the offer is made and they accept, walk the candidate to HR and get the pre-employment work start right away. We can often lose a candidate in the waiting. We must be swift in today’s climate. Don’t delay the HR paperwork, drug screen, health screen, or anything that can be done now or at least scheduled for immediate follow-up. 
      3.  As soon as they leave, HANDWRITE them a notecard, and mail it to them to welcome them to your team. Let them know how excited you are to begin onboarding them and developing them to be awesome in their new role. 
      4.  THIS ONE IS GOING TO HURT: STOP GHOSTING PEOPLE. I have literally interviewed over 20,000 people. The number one complaint I hear from job seekers is they hate getting ghosted by employers and do not know what is going on. If you don’t like them for your role, tell them. If you do like them but still need some approval from others, keep the candidate informed. BE A PRO and treat them like you would want to be treated if you were in their shoes. 
      5. Now let’s talk about losing new hires after they show up. 

        If you can keep a new hire past 6-months, you are likely to keep them for 3 years. But how can you make sure this happens? 

        3 tips that lead to excellence. 

        1.  Create a robust 90-day onboarding checklist and plan that you share with them on day one and follow it like their tenure relies on it…it does. 
        2.  Deal with bully employees and your tenured staff that mistreat new hires and run them off. I often hear that older employees treat new employees like the new slave help, and the last time I checked we don’t allow that in America. If you have an older employee mistreating new hires, coach them up and hold them accountable or fire them immediately. This person/s is costing you 10s of thousands of dollars in recruitment, training, and productivity cost. 
        3.  Meet with your new employee weekly for the first 12 weeks and have a talent lock conversation with them each week. 
        4. There you have it. 7 Great tips that didn’t cost you a dime to read but will cost you time to implement and 100s of thousands of dollars if you don’t. 

          Check out Quit Losing Talent to learn more. 

          26 min
        5. Episode 293 Stifled: Where Good Leaders Go Wrong

          On this episode of The Lead Up Podcast, Mike is joined by guest Jim Wetrich. Jim is the CEO of The Wetrich Group of Companies and the author of Stifled: Where Good Leaders Go Wrong.

          Jim has worked in a multitude of roles within the last 40 years. Jim has all the experience and qualifications needed to share advice on how to inspire leaders to increase their influence and impact in a positive manner so make sure you grab and pen and paper for this one so that you can make note of the key teachings found within this episode.

          Mike and Jim discuss how we are currently seeing a workforce pandemic and how only great leaders will be able to make the biggest difference and positive change for the future. Jim mentions how we often default to what is familiar, what worked in the past, how we did things before that worked, and what feels comfortable to us. Jim explains how as leaders we have to do everything we can to avoid defaulting to those habits. Mike and Jim talk about how leaders need to be challenged to continue to push forward and harvest the knowledge and value of the people within their organizations so that they can feel involved in the progression of the organization.

          Mike and Jim also touch on the importance of transparency and how we are seeing more and more that people want honesty from their leaders. Jim mentions his book, ‘Stifled’ which is a fantastic and knowledge-filled book that we highly recommend you read. You can find out more about the book and purchase it from Jim’s website: https://jimwetrich.com/

          You can contact Jim through LinkedIn: https://www.linkedin.com/in/jamesgwetrich/

           

          If you enjoyed this episode, be sure to subscribe so you never miss an episode, and leave a 5-star review so we can continue to grow and continue to bring you some more quality content. Thanks for listening!

          31 min
        6. Episode 292 Getting Unstuck with Cynthia Restivo

          On this episode of The Lead Up Podcast, Mike is joined by guest Cynthia Restivo. Cynthia is talking about the book she has just written, Stuck In The Wrong Story, that will help you as a leader during these critical times that we have been and are currently facing.

          Cynthia shares her motivation for writing the book as an invitation from God to share her knowledge and experience over the years from working with other amazing leaders and coaches to helping, even more, write stories of their own.

          They discuss how sometimes our own story can keep us stuck and prevent us from being the best version of ourselves. Cynthia says what we believe about the situations and circumstances in our lives becomes a lid and the narrative of our lives and our belief system is built to support that story. They also discuss how you can challenge that and break free of being stuck in your own story.

          Mike touches on the importance of self-awareness and being able to step back from situations and analyze them to see what you can learn and grow from, not only as a leader or coach but also as a person.

          Mike and Cynthia discuss the workplace environment and how when it is unhealthy it can be detrimental to the success of the business. Mike shares a recent experience he had with a coaching client about how we have to quit blaming the people that we promote into leadership roles and expecting them to be successful if we’re not helping them to be successful. He explains how this can look different for everyone, some may need to work on themselves to be a healthier mentor and others may need to challenge their behaviors and beliefs because ultimately leadership is about people.

          You can find out more about Cynthia through her website:

          http://www.dynamicprospectives.com/

          You can also find Cynthia’s book through Amazon which we highly recommend reading and sharing with a friend who could benefit from breaking free of their own story.

          If you found value in this episode make sure to visit www.HarbourResources.com to find out more about how we can help you ignite your leadership!

           

          37 min
        7. Episode 291 How to SuperFocus Your Life and Leadership with Tommy Newberry

          On this episode of The Lead Up Podcast, Mike is joined by Tommy Newberry! Tommy has been coaching entrepreneurs, business leaders, and couples for over 30 years. Tommy explains how his niche is working with people who are entrepreneurial in mindset, who are leaders, and who want to reach the next level financially but refuse to do it if it requires compromising their faith, family, or health. Mike and Tommy discuss the system Tommy has created, aimed to help entrepreneurs get from where they are now to where they want to go with predictability.

          They also speak about Tommy’s book, The 4:8 Principle. Tommy shares how he began writing the book 18 months prior to it being released. He explains the ideology behind the book as being a guide to help people realize that they can take command of their thinking and that when they do they take control over the rest of their life. Tommy states that the five practical questions he has created to help people achieve this are:

          1. What am I grateful for
          2. What are my recent victories
          3. What are my strengths
          4. What am I looking forward to and excited about
          5. In what ways can I increase my service and value to others
          6. Tommy mentions how you can take any of these five questions and give them a time frame or quantity. Mike suggests you don’t even need to create more time in your day to complete these questions, you can answer them while you’re in the shower or at the gym.

            Mike asks Tommy about how his book and the principles he teaches within his writing help someone who needs to focus on their well-being and how people can use the knowledge provided In the book to replenish the mind. They also talk about the increase in self-image issues and how it impacts people's daily lives. Tommy speaks about taking control of your mindset and how your brain is the hardware and your mind is the software full of a collection of beliefs and expectations we have created for ourselves.

            You can find out more about Tommy on his website. 

            45 min
          7. Episode 290 8 Communication Musts for Every Leader

            Mike shares 8 Communication Musts on this episode.

            There is an art and a science to great communication in leadership. The number 1 issue in any team or organization is communication. 

            When leading your team you have to let go of any ego you may have. You can't just give orders or you will get major push-back. Your team is wanting information, not orders.

            You will have to let go of any self-image - get a mentor or a coach to help you with speaking to and in front of others. 

                                        Effective teamwork begins and ends with communication ~Coach K

            Things you must communicate

            1. The Facts - the best you know them
            2. The Plan 
            3. The Cost and Challenges
            4. The expectations
            5. Belief in people and the plan 
            6. The desired outcome  
            7. Authentically - even if it is uncomfortable or uneasy 
            8. The truth
            9. These 8 Communication Musts will help you be a more effective leader.  

              Visit us at Harbourresources.com to learn more about how our team can help you and your team be the best.

               

              22 min
            10. Episode 289 The Killer Sermon with Kevin Kluesner

              This week Mike is joined by Kevin Kluesner. Kevin is an author and has served as an administrator of an urban safety net hospital and has been in healthcare for 40 years. He just released his debut novel The Killer Sermon.

              Kevin talks about the increase in mental health challenges and how he is helping to build a Mental Health Emergency Center. This may be the first of its kind to specialize in mental health 24/7.

              Mike and Kevin discuss the importance of knowing who you are and how you relate to others. Kevin says, "You have strengths and you have weaknesses. You've got tendencies, you've got blind spots. And if you don't know those, then you'll never be the leader that you want to be." 

              Kevin shares a story about getting to the right answer fast. But even if you get the right answer and want to move, you need to come to the answer that you can get your team behind. You have to be willing to answer questions so that people understand the why behind the plan.

              You can learn more about Kevin on his website.

              Be sure to listen to this great interview and share it with others on your social media platforms.

               

               

               

              41 min
            11. Episode 288 5 Places Great Leaders Create Clarity

              On this episode of The LeadUp Podcast Mike shares these 5 areas that need clarity to move yourselves and your team forward. 

              1. Vision - the destination of where you want your team to go must be clear.
              2. Mission/Purpose - this tells your team why you are moving in that direction.
              3. Priorities - we have to connect the tasks to the mission so that we do not get caught up in mundane tasks from day to day.
              4. Focus - what needs attention today. Focus on what needs to be done to move us toward our vision. 
              5. Truth - this is a principle that generates power. Share as much as you can and be honest with your team.
              6. When you start doing these things you will see more success in your leadership and more high performance in your team. 

                19 min
              7. Episode 287 Finding the 5 Star Employee with Danielle Mulvey

                On this episode of The LeadUp, Podcast Mike is joined by Danielle Mulvey. Danielle is a former flight attendant turned entrepreneur. Danielle is sharing her success secrets to winning the talent game.

                Danielle has developed a 5-Star System to make your team your dream team. By creating this system as an entrepreneur you are allowing yourself to work in your sweet spot. She has been sharing this system for over 10 years with a 90% success rate.

                Mike shares how he teaches leaders to be their team's CEO - Chief EntrepreneurialOfficer. They both share about having morning huddles to start the day. Danielle has these with her teams and Mike suggests also having a Start on Purpose huddle with yourself.

                They talk about the different stages of hiring- job listings, interviewing the right person, training, and the importance of the first 90 days. You don't want to miss this great conversation to help you to hire and keep your talent on your team.

                You can learn more about Danielle at 5staremployees.com 

                Pick up a copy of Mike's new book Quit Losing Talent.

                38 min

              About The Lead Up Podcast

              From the publisher's feed

              You are looking for quick answers and shortcuts. You want better results as a leader. All leaders desire better performance out of themselves and their teams, but you don't have time to waste. The Lead Up Podcast is your place for quick, actionable leadership lessons to get on the express lane of leading others.

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