Olga Gelauff is a manager in the local government of Woerden in the Netherlands. She talks about the importance of harnessing the individual talents of your team for best outcomes thus ensuring the motivation and engagement of its members.

Troy Cuthbertson GM of the QT Melbourne talks about how to get the best out of your team and the importance of communication and managing expectations of all stakeholders when managing such a big project as opening a hotel.

Hear Erkin Aytekin, GM Pullman Melbourne on the Park, Richard Holt GM Accor Darling Harbour, Simon McGrath COO Accor hotels Pacific Region and Mhairi Holway VP HR Pandora Australia and NZ Answer the leadership moments questions.

Mhairi Holway VP Human Resources Pandora Australia and NZ talks about the importance of giving people freedom to fail. She tells the moving story of learning that it was not all about work and recalls the conversation that taught her the danger of making assumptions and not asking questions.

Simon McGrath COO Accor Hotels Pacific Region talks about the influence of his father showing him how to work hard and encouraging him to be good with people. Simon shares his experience of moving from manager to leader and learning to see people as individuals and look at things from their point of view and working in a team. Simon identifies listening as a key skill that he works on daily.

Interview with Richard Holt - GM Accor Hotels Darling Harbour. Richard talks about how he learned the value of giving people autonomy and letting them work out how to do things themselves as a foundation to build engagement.

Erkin Aytekin GM Pullman Melbourne on the Park talks about the importance of seeking feedback and setting goals as part of personal development and growth. He also highlights the importance of finding a common purpose to engage the team.