
Sign up to save your podcasts
Or


As you probably have already experienced, millennials have changed the rules of leadership.
Sawubona Leadership can be the team development tool you've been looking for to elevate your connection and impact with your team.
In this powerful episode, executive coach and bestselling author Susan Inouye joins Bernadette to explore Sawubona Leadership—an approach that moves beyond generational stereotypes and into truly human-centered leadership.
Susan shares how leaders can shift from control to connection, recognize the gifts hidden in behavior, and build cultures of belonging that drive engagement, retention, and performance. Drawing from real-world leadership transformations, this conversation offers practical insights for leading millennials, Gen Z, and multigenerational teams through change.
What You’ll Learn:
– Why “I see you” is a leadership skill
– How to identify gifts beneath challenging behavior
– The five leadership shifts required for today’s workforce
– Why belonging directly impacts productivity and profitability
– How leaders can coach instead of command
Chapters and Timestamps:
About the Guest:
Susan Inouye is an executive coach, bestselling author of Leadership’s Perfect Storm. She has worked with over 600 organizations across 40 industries, helping leaders engage and inspire multigenerational teams worldwide.
Resources & Links:
– Susan Inouye: https://susaninouye.com
– Book: Leadership’s Perfect Storm available at https://susaninouye.com/book
- Linkedin: @SusanInouye
Subscribe & Review:
If you found value in this episode, subscribe and leave a review—it helps more leaders find these conversations. https://balloffirecoaching.com/podcast/
Support the show
By Bernadette Boas5
33 ratings
As you probably have already experienced, millennials have changed the rules of leadership.
Sawubona Leadership can be the team development tool you've been looking for to elevate your connection and impact with your team.
In this powerful episode, executive coach and bestselling author Susan Inouye joins Bernadette to explore Sawubona Leadership—an approach that moves beyond generational stereotypes and into truly human-centered leadership.
Susan shares how leaders can shift from control to connection, recognize the gifts hidden in behavior, and build cultures of belonging that drive engagement, retention, and performance. Drawing from real-world leadership transformations, this conversation offers practical insights for leading millennials, Gen Z, and multigenerational teams through change.
What You’ll Learn:
– Why “I see you” is a leadership skill
– How to identify gifts beneath challenging behavior
– The five leadership shifts required for today’s workforce
– Why belonging directly impacts productivity and profitability
– How leaders can coach instead of command
Chapters and Timestamps:
About the Guest:
Susan Inouye is an executive coach, bestselling author of Leadership’s Perfect Storm. She has worked with over 600 organizations across 40 industries, helping leaders engage and inspire multigenerational teams worldwide.
Resources & Links:
– Susan Inouye: https://susaninouye.com
– Book: Leadership’s Perfect Storm available at https://susaninouye.com/book
- Linkedin: @SusanInouye
Subscribe & Review:
If you found value in this episode, subscribe and leave a review—it helps more leaders find these conversations. https://balloffirecoaching.com/podcast/
Support the show