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11 Skills AI Will Never Replace: Skill #10 Delegation
Welcome to The Learn-It-All Podcast’s 11 Skills AI Will Never Replace-- our 11-part special series exploring the essential human skills that AI cannot replicate. With the start of the new year, we’re all facing unprecedented technological disruption and workplace transformation. To help you thrive in this new landscape, we’ve leveraged a study from MuchSkills that analyzed data from 28,000 professionals to identify the capabilities that will make you irreplaceable in an AI-enhanced workplace.
Each week, we’ll take a deep dive into one critical skill, providing you with actionable strategies, expert insights, and Learnit’s proprietary frameworks to future-proof your career. This series isn't just about adapting to change – it's about mastering the unique human abilities that will define leadership success in the age of AI.
Delegation Future-Proofs Your Leadership
Are you sabotaging your team's growth and creating organizational bottlenecks by failing to delegate effectively?
Many leaders struggle with delegation, either hoarding work or micromanaging their teams. This episode of The Learn-It-All Podcast tackles one of leadership's most challenging skills.
In this episode, host Damon Lembi and leadership expert Mickey Fitch-Collins explore the critical skill of delegation for modern leaders framing it not merely as offloading work but as a strategic development tool. The conversation unpacks common delegation pitfalls, introduces a practical three-part framework, and shares personal stories of delegation failures and lessons learned.
This Episode Covers:
Episode Highlights:
00:01 – Why Delegation is Critical for Leadership Success – How leaders who fail to delegate create bottlenecks and limit team growth.
06:25 – The Delegation Greenlights Framework – A step-by-step approach to deciding what, when, and how to delegate.
12:18 – How to Avoid Micromanaging – Why hovering over delegated tasks destroys trust and slows down teams.
19:45 – Overloading High Performers – How over-delegation to top performers leads to burnout and disengagement.
28:30 – How to Communicate Delegation Clearly – Why being crystal clear on expectations, goals, and deadlines prevents confusion.
33:50 – Saying No Professionally – How employees can push back on delegation while maintaining credibility and collaboration.
46:06 – Key Takeaways for Effective Delegation – Actionable strategies to delegate with confidence and improve leadership impact.
About Damon Lembi:
Damon Lembi is a 2x bestselling author, the host of The Learn-It-All Podcast, and CEO of Learnit – a live learning platform that has upskilled over 2 million people. Drawing from his prior baseball career, Damon brings an athlete’s perspective to leadership. Through his journey, he has gained invaluable insights into what helps organizations grow, how great leaders learn, and why learn-it-all companies outpace their competitors every time.
About Dr. Mickey Fitch-Collins
Dr. Mickey Fitch-Collins is a dynamic leadership development expert who serves as a Leadership and Professional Development Facilitator at Learnit. With a PhD in Leadership in Higher Education from Northcentral University focusing on middle manager self-efficacy, her expertise spans performance management, program development, and equity initiatives, while her high-energy approach has proven effective in leading teams across educational institutions and technology companies.
Resources Referenced:
MuchSkills
The Learn-It-All Leader: Mindset, Traits, and Tools by Damon Lembi
The Learn-It All Podcast episode with Jim Szlacta on reframing delegation as development
The Learn-It All Podcast episode with Chris Dyer ("Mr. Culture") on delegation enabling scaling
Free to Focus: A Total Productivity System to Achieve More by Doing Less by Michael Hyatt
Ethan Evans' five-step "Magic Loop" framework
Learnit’s Delegate to Scale Your Impact Workshop (free code offered to first 25 listeners who message Damon or Mickey on LinkedIn)
Podcast Contact Information
Website: www.learnit.com
Email: [email protected]
Follow us on LinkedIn and Instagram for more updates.
Giving and receiving feedback is one of the most critical yet difficult skills in leadership. Many leaders avoid giving honest feedback, and even more struggle to receive it without defensiveness. But what if feedback didn’t have to feel so uncomfortable?
In today’s episode, we’re joined by Joe Hirsch, a communication expert, speaker, and author of The Feedback Fix. Joe introduces his Feed Forward approach—transforming feedback from a dreaded conversation into a tool for growth. He shares strategies on how to foster a feedback culture, filter out bad feedback, and turn tough conversations into learning moments.
In this episode, you will learn:
00:01 – Introduction to Joe Hirsch
01:07 – Why Feedback is Hard (But Necessary)
03:56 – Becoming a Feedback Magnet
05:39 – Joe’s Personal Story: Why Feedback Became His Life’s Work
09:25 – What is Feed Forward?
11:44 – How to Deliver Feedback Without Causing Defensiveness
16:13 – What to Do When People Resist Feedback
18:12 – Creating a Feedback Culture in Teams
20:07 – How to Normalize Feedback in the Workplace
24:12 – The Neuroscience of Learning from Mistakes
28:24 – How to Filter Good vs. Bad Feedback
32:21 – The Danger of Asking Too Many People for Feedback
35:31 – What to Do When Feedback Hurts
39:48 – How to Apply Feedback Effectively
41:25 – The Role of AI in Feedback
Resources Mentioned in This Episode:Podcast Contact Information:
Website: www.learnit.com
Email: [email protected]
Follow us on LinkedIn and Instagram for more updates.
Power Games: How Leaders Navigate the Workplace Dynamics of Power
Are power games undermining your leadership and sabotaging your team's performance?
In this thought-provoking episode of The Learn-It-All Podcast, host Damon Lembi interviews leadership expert Zoë Routh about her forthcoming book Power Games and the complex dynamics of power in the workplace. According to Zoë 's research, power games exist in 100% of workplaces, and even well-intentioned leaders can fall prey to their destructive behaviors. Throughout their conversation, Damon and Zoë explore how leaders can recognize the warning signs of unhealthy power dynamics, implement strategies to foster healthy team environments, and shift from "hero leadership" to collaborative approaches that distribute power more effectively.
This Episode Covers:
Episode Highlights:
00:01 – Why Leaders Struggle with Power – How power is often seen as negative, but when used correctly, it fosters trust and collaboration.
06:25 – What Are Power Games? – Zoe defines toxic workplace behaviors like manipulation, credit-stealing, and backstabbing.
12:18 – The Five Shadow Archetypes of Leadership – Why even great leaders can unintentionally fall into toxic behaviors.
19:45 – How to Identify and Disrupt Power Games – The subtle signs of dysfunction and how leaders can audit their teams.
28:30 – Why Transparency Prevents Power Struggles – How openness in decision-making discourages manipulation and abuse of power.
33:50 – Avoiding the ‘Yes-Person’ Problem – Why leaders must create a culture where people feel safe challenging authority.
42:06 – The Future of Leadership is Collaboration – How shifting from ‘hero leadership’ to collective leadership minimizes power struggles.
About Zoë Routh
Zoë Routh is a leadership futurist and award-winning author who helps executives navigate uncertain horizons with clarity and confidence. Her book People Stuff won Australian Business Book of the Year in 2020, and her forthcoming Power Games explores workplace power dynamics based on her 30+ years of leadership expertise. As host of "The Future of Leadership Podcast," she shares big ideas on the future of leadership with global audiences. Zoë's approach combines strategic foresight with practical frameworks for CEOs and leadership teams in multiple industries. Her unique background includes wilderness expedition leadership and corporate advisory, giving her distinctive insights into high-performing teams. A cancer survivor and adventurist, Zoë brings both wisdom and real-world experience to her work helping leaders create collaborative, transparent organizational cultures.
Resources Referenced:
Zoë Routh's website
Zoë Routh on LinkedIn
The Future of Leadership Podcast
Free Shadow Archetypes Counter Moves handout for podcast listeners
People Stuff - Beyond Personality Problems, An Advanced Handbook for Leadership by Zoë Routh
Power Games - A Leader’s Guide to Office Politics and Drama-Free Collaboration by Zoë Routh
Strongmen: Mussolini to the Present by Ruth Ben-Ghiat
The Prince by Niccolo Machiavelli (Author)
Podcast Contact Information
Website: www.learnit.com
Email: [email protected]
Follow us on LinkedIn and Instagram for more updates.
11 Skills AI Will Never Replace: Skill #9 Collaboration
Welcome to The Learn-It-All Podcast’s 11 Skills AI Will Never Replace-- our 11-part special series exploring the essential human skills that AI cannot replicate. With the start of the new year, we’re all facing unprecedented technological disruption and workplace transformation. To help you thrive in this new landscape, we’ve leveraged a study from MuchSkills that analyzed data from 28,000 professionals to identify the capabilities that will make you irreplaceable in an AI-enhanced workplace.
Each week, we’ll take a deep dive into one critical skill, providing you with actionable strategies, expert insights, and Learnit’s proprietary frameworks to future-proof your career. This series isn't just about adapting to change – it's about mastering the unique human abilities that will define leadership success in the age of AI.
The Power of Effective Collaboration
Are toxic high performers quietly destroying your team's productivity and morale? According to research highlighted in this episode, teams that collaborate effectively are five times more likely to be high performing - but what happens when conflicting work styles and difficult personalities get in the way?
In this episode, host Damon Lembi and leadership expert Mickey Fitch-Collins examine collaboration as an essential skill in today's hybrid workplace. They explore practical frameworks for understanding different work styles, fostering productive collaboration, and handling challenging team dynamics. With 79% of Gen Z and millennials preferring workplaces that foster teamwork, mastering these collaboration skills has never been more important for retaining talent and driving organizational success.
This Episode Covers:
Episode Highlights:
00:01 – Why Collaboration is Critical in Today’s Workplace – How teams that collaborate effectively outperform those that work in silos.
06:25 – The MOVE Framework for Team Collaboration – A simple, actionable model to improve communication and teamwork.
12:18 – How to Align Different Work Styles – Why understanding team dynamics reduces conflict and increases efficiency.
19:45 – The Cost of Poor Collaboration – How lack of trust and communication leads to inefficiency, frustration, and disengagement.
28:30 – Why Toxic High-Performers Hurt Organizations – The long-term impact of tolerating toxic behaviors, even from top performers.
33:50 – Building Trust and Respect on Teams – How leaders can foster collaboration by creating a safe, open environment.
46:06 – Key Takeaways for Improving Collaboration – Practical steps to immediately strengthen teamwork and engagement.
About Damon Lembi:
Damon Lembi is a 2x bestselling author, the host of The Learn-It-All Podcast, and CEO of Learnit – a live learning platform that has upskilled over 2 million people. Drawing from his prior baseball career, Damon brings an athlete’s perspective to leadership. Through his journey, he has gained invaluable insights into what helps organizations grow, how great leaders learn, and why learn-it-all companies outpace their competitors every time.
About Dr. Mickey Fitch-Collins
Dr. Mickey Fitch-Collins is a dynamic leadership development expert who serves as a Leadership and Professional Development Facilitator at Learnit. With a PhD in Leadership in Higher Education from Northcentral University focusing on middle manager self-efficacy, her expertise spans performance management, program development, and equity initiatives, while her high-energy approach has proven effective in leading teams across educational institutions and technology companies.
Resources Referenced:
MuchSkills
The Learn-It-All Leader: Mindset, Traits, and Tools by Damon Lembi
Working Genius Assessment by Patrick Lencioni - A tool for identifying team members' working styles and preferences
Supercharge Collaboration with Team Styles - Learnit's most popular workshop, featuring the MOVE framework
Learnit's MOVE framework ebook
Podcast Contact Information
Website: www.learnit.com
Email: [email protected]
Follow us on LinkedIn and Instagram for more updates.
Any Dumbass Leader Can Create an Exceptional Culture
Are your team members running out the door excited to come to work? If not, why?
Garry Ridge, former CEO and Chairman Emeritus of WD-40, joins Damon Lembi on The Learn-It-All Podcast to discuss how leaders can build high-trust, high-performance cultures where people feel valued and can learn, grow, and thrive. Drawing from his 25 years leading WD-40 and his new book Any Dumbass Can Do It, Garry shares how WD-40 achieved remarkable business results through people-first leadership. Under his guidance, the company expanded globally, grew market cap from $300 million to $3.5 billion, and maintained employee engagement above 90% - all while establishing a culture where 98% of employees loved telling others they worked there.
This Episode Covers:
Episode Highlights:
00:01 – Garry’s Leadership Journey at WD-40 – How he grew WD-40 into a global company with a thriving culture.
06:25 – The Four Pillars of a Friction-Free Culture – A framework for creating a high-trust, high-performance work environment.
12:18 – The Power of Learning Moments – Why reframing failures as learning opportunities builds innovation and engagement.
19:45 – Why Leaders Must Be Brave – How avoiding tough conversations protects a leader’s comfort zone at the expense of team growth.
28:30 – How Culture Becomes a Competitive Advantage – Why organizations with high engagement outperform those that ignore workplace culture.
33:50 – Balancing Remote and In-Person Work – How to bring employees back together meaningfully without eroding trust.
46:06 – Final Takeaways: Building a People-First Culture – How leaders can foster belonging, accountability, and long-term success.
About Garry:
Garry Ridge is the Chairman Emeritus of WD-40 Company, where he served as CEO for 25 years, building a renowned culture of learning and empowerment. He teaches in the University of San Diego's Master of Science in Executive Leadership program, sharing his expertise on corporate culture principles. Ridge has co-authored Helping People Win at Work with Ken Blanchard and recently published Any Dumb Ass Can Do It (2025). Calling himself "The Culture Coach" and more recently "The Dean of Dumbassery,” Gary runs his consulting business "The Learning Moment" where he coaches CEOs and helps leaders create environments where employees make meaningful contributions, learn continuously, and go home happy.
Resources Referenced:
Garry Ridge on LinkedIn
The Learning Moment - Garry's website
Dumbass Quiz
Any Dumb-Ass Can Do It: Learning Moments from an Everyday CEO of a Multi-Billion-Dollar Company by Garry Ridge
Helping People Win at Work: A Business Philosophy Called "Don't Mark My Paper, Help Me Get an A" by Garry Ridge and Ken Blanchard
What Got You Here Won't Get You There by Marshall Goldsmith
To Be Honest: Lead with the Power of Truth, Justice and Purpose by Ron A. Carucci
Podcast Contact Information
Website: www.learnit.com
Email: [email protected]
Follow us on LinkedIn and Instagram for more updates.
Stop Hemorrhaging Top Talent: A Leader's Guide to Modern Employee Retention
Are you tired of watching your best employees walk out the door despite competitive pay and benefits? What if retention actually begins before an employee's first day?
In this enlightening episode of The Learn-It-All Podcast, host Damon Lembi explores groundbreaking strategies for attracting and retaining top talent with Mike Harbour, author of Quit Losing Talent. Drawing from his extensive experience as both a headhunter and leadership consultant, Mike shares how traditional onboarding approaches are failing in today's workplace and introduces his STAY framework for creating a culture where employees want to, well, stay. He challenges conventional wisdom about hiring experienced staff and reveals why even top performers can be toxic to your organization's long-term success.
This Episode Covers:
Episode Highlights:
00:01 – Why Retention Starts Before Day One – How leaders must rethink hiring and onboarding to create lasting engagement.
06:25 – Mastering the Welcome Process – Why a simple handwritten note or phone call before the first day can dramatically impact retention.
12:18 – Sharpening Job Ads to Attract Top Talent – How companies must go beyond listing skills and emphasize mission, values, and growth opportunities.
19:45 – The STAY Framework for Employee Activation – A structured 90-day plan to help new hires feel connected, valued, and set up for success.
28:30 – Why Investing in Employee Development Improves Retention – How offering personal and professional growth opportunities keeps employees engaged.
33:50 – Handling Toxic Top Performers – Why keeping a high-producing but toxic employee can destroy company culture.
46:06 – How Leaders Can Build a Culture That People Want to Stay In – Practical steps for creating an environment where employees feel valued and empowered.
About Mike:
Mike Harbour is a leadership development expert and former U.S. Army officer who has helped transform talent retention and leadership practices at organizations across America. As founder and Chief Action Officer of Harbour Resources, he leverages over three decades of experience in healthcare operations, executive search, and leadership development to solve critical retention challenges. A founding partner on the John C. Maxwell Team where he serves on the President's Advisory Council, Harbour has interviewed thousands of leaders and successfully placed hundreds in key positions. His podcast, The Lead Up, has produced over 400 episodes of leadership content, and his book Quit Losing Talent provides a systematic framework for modern hiring and retention.
Resources Referenced:
Mike Harbour on LinkedIn
Harbour Resources
Quit Losing Talent: Expanded Edition: Twenty Leadership Tactics to Win, Keep, & Inspire Great Employees by Mike Harbour
The Lead Up Podcast
The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen R. Covey
John Maxwell (mentioned as a mentor)
Zig Ziglar (quoted)
Podcast Contact Information
Website: www.learnit.com
Email: [email protected]
Follow us on LinkedIn and Instagram for more updates.
11 Skills AI Will Never Replace: Skill #8 Coaching
Welcome to The Learn-It-All Podcast’s 11 Skills AI Will Never Replace-- our 11-part special series exploring the essential human skills that AI cannot replicate. With the start of the new year, we’re all facing unprecedented technological disruption and workplace transformation. To help you thrive in this new landscape, we’ve leveraged a study from MuchSkills that analyzed data from 28,000 professionals to identify the capabilities that will make you irreplaceable in an AI-enhanced workplace.
Each week, dive deep into one critical skill, providing you with actionable strategies, expert insights, and Learnit’s proprietary frameworks to future-proof your career. This series isn't just about adapting to change – it's about mastering the unique human abilities that will define leadership success in the age of AI.
The Art of Coaching: Unlock Your Team's Full Potential
Are you struggling with underperforming team members despite their obvious talent? What if the key isn't more directives, but a fundamental shift in how you lead?
In this episode of The Learn-It-All Podcast, host Damon Lembi speaks with Dr. Mickey Fitch-Collins, Learnit's top-ranked facilitator and leadership expert, about transforming ordinary management into impactful coaching. Their conversation reveals how coaching differs from traditional command-and-control leadership and provides a practical five-step framework for non-directive coaching. Through real examples and actionable advice, Mickey shares how coaching can elevate team performance, increase employee satisfaction, and drive retention—turning regular teams into "unstoppable" ones. This episode offers business leaders a clear roadmap to transition from simply managing outcomes to unlocking their team's true potential.
This Episode Covers:
Episode Highlights:
00:01 – Why Coaching is Critical in Today’s Workplace – How coaching helps leaders move from managing people to unlocking their full potential.
06:25 – The Cost of Not Coaching – Why command-and-control leadership leads to disengagement and turnover.
12:18 – The Five-Step Non-Directive Coaching Model – A structured approach to asking better questions and guiding problem-solving.
19:45 – The Magic Questions of Coaching – How "What’s on your mind?" and "What’s the real challenge?" create deeper conversations.
28:30 – Coaching vs. Mentoring – Understanding the key differences and when to apply each leadership style.
33:50 – Why Strengths-Based Coaching Works Best – How focusing on what people do well leads to better performance and engagement.
46:06 – Final Takeaways & Next Steps – How leaders can immediately apply coaching techniques to their teams.
About Damon Lembi:
Damon Lembi is a 2x bestselling author, the host of The Learn-It-All Podcast, and CEO of Learnit – a live learning platform that has upskilled over 2 million people. Drawing from his prior baseball career, Damon brings an athlete’s perspective to leadership. Through his journey, he has gained invaluable insights into what helps organizations grow, how great leaders learn, and why learn-it-all companies outpace their competitors every time.
About Dr. Mickey Fitch-Collins
Dr. Mickey Fitch-Collins is a dynamic leadership development expert who serves as a Leadership and Professional Development Facilitator at Learnit. With a PhD in Leadership in Higher Education from Northcentral University focusing on middle manager self-efficacy, her expertise spans performance management, program development, and equity initiatives, while her high-energy approach has proven effective in leading teams across educational institutions and technology companies.
Resources Referenced:
MuchSkills
The Learn-It-All Leader: Mindset, Traits, and Tools by Damon Lembi
Learnit's Coach Your Team workshop
New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development by Mike Weinberg
The Learn It All Podcast episode featuring Ethan Evans discussing "chameleon leadership"
The Learn It All Podcast episode featuring Stephen M.Covey on trust
Podcast Contact Information
Website: www.learnit.com
Email: [email protected]
Follow us on LinkedIn and Instagram for more updates.
Why High Performers Often Fail as Leaders (And What to Do About It)
Are your top individual contributors struggling in leadership roles? According to David Kitchen, founder of Edge Leadership Academy, there's a crucial reason: leadership requires a completely different skillset than individual excellence.
On this episode of The Learn-It-All Podcast, David Kitchen shares insights from his journey from Division I basketball coach to leadership development expert. In conversation with host Damon Lembi, David explains why high performers often struggle when promoted to leadership positions, outlines his framework for developing leadership skills, and reveals the four hard truths every aspiring leader needs to face.
This Episode Covers:
Episode Highlight:
00:01 – The Leadership Wake-Up Call – How a conversation with an athlete sparked David’s mission to build better leaders.
06:25 – The Four Hard Truths of Leadership – Why leadership is lonely, 24/7, uncertain, and never about you.
12:18 – Why High Performers Struggle as Leaders – How technical excellence doesn’t always translate into leadership success.
19:45 – The Five C’s of Leadership – The five qualities that separate great leaders from the rest.
28:30 – Self-Awareness & Leadership Audits – How to audit your own leadership skills and create a culture of honest feedback.
33:50 – The Importance of Learning Agility – Why leaders must adapt, evolve, and never stop learning.
46:06 – Why Retention is the #1 Business Challenge Today – How leaders can improve engagement, culture, and reduce turnover.
About David:
David Kitchen is the founder and CEO of Edge Leadership Academy, where he leverages his unique background in Division 1 athletics and psychology to transform organizational leadership. Notable for becoming the youngest NCAA head coach at age 24, Kitchen transitioned from collegiate basketball coaching to pioneering innovative leadership development programs.
He holds a Master's in Sport Psychology and is currently pursuing a PhD in Psychology. Kitchen is a three-time author, including the best-selling "The Pyramid: A System for Building Tomorrow's Leaders Today," and hosts a globally top-ranked podcast. His methodology focuses on practical execution and measurable results, serving both athletic and corporate clients. Kitchen's approach was shaped by identifying a critical gap between leadership expectations and actual leadership training in high-performance environments.
Resources Referenced:
Edge Leadership Academy
Built Not Born Podcast
Finish Friday newsletter
Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves
David on LinkedIn
Dr. Paul Ekman
Podcast Contact Information
Website: www.learnit.com
Email: [email protected]
Follow us on LinkedIn and Instagram for more updates.
The Hidden Cost of Prioritizing Business Over Health: A Leader's Wake-Up Call
Are you sacrificing your health on the altar of business success? What if the relentless pursuit of profit is actually undermining your ability to achieve your goals?
In this compelling episode of The Learn-It-All Podcast, host Damon Lembi engages in a candid conversation with Mark Samuel, a serial entrepreneur and wellness advocate with over 65,000 LinkedIn followers. Their discussion examines the critical intersection of physical health, mental wellbeing, and business success. Drawing from his extensive experience in the health and wellness industry and his own personal journey, Samuel shares raw insights about mental health struggles, the importance of discipline over motivation, and how prioritizing health became the foundation of his business success.
This Episode Covers:
Episode Highlights:
00:01 – Why Health Should Be Every Leader’s Top Priority – Mark explains why physical and mental well-being must come before work and everything else.
06:25 – Discipline vs. Motivation in Fitness and Life – Why motivation is fleeting and how discipline drives real, lasting change.
12:18 – The Connection Between Fitness, Nutrition, and Mental Health – Mark shares how his workout and nutrition habits helped him manage anxiety and depression.
19:45 – Self-Awareness and Accountability in Leadership – The importance of taking responsibility for your decisions and learning from mistakes.
28:30 – The Power of Personal Branding and Authenticity – Why building relationships and showing up consistently matters in today’s professional world.
33:50 – How Mark Uses LinkedIn to Build Meaningful Connections – The strategy behind his daily content and engagement.
37:24 – How Fatherhood Changed His Perspective on Life and Success – Mark reflects on how becoming a dad gave him clarity and purpose.
About Mark:
Mark Samuel is a seasoned entrepreneur and executive who has successfully founded, scaled, and exited multiple companies in the health and wellness sector. As President and Board Member of Unbun Foods and Growth Executive at Siddhi Capital, he brings over two decades of expertise in building and growing consumer brands. Previously, Mark founded IWON Organics, a successful better-for-you snack company that was later licensed. Known for his authentic leadership style and dedication to health-focused innovation, he has built a highly engaged following of 65,000+ on LinkedIn through daily content creation. His expertise spans creative branding, strategic business planning, and operational management, with a particular focus on bringing healthier food options to market. A committed advocate for both physical and mental wellness in leadership, Mark combines his passion for health with sophisticated business acumen to drive growth in the wellness sector.
Resources Referenced:
Mark on LinkedIn
City Capital Advisors
Unbun Foods
Podcast Contact Information
Website: www.learnit.com
Email: [email protected]
Follow us on LinkedIn and Instagram for more updates.
11 Skills AI Will Never Replace: Skill #7 Feedback
Welcome to The Learn-It-All Podcast’s 11 Skills AI Will Never Replace-- our 11-part special series exploring the essential human skills that AI cannot replicate. With the start of the new year, we’re all facing unprecedented technological disruption and workplace transformation. To help you thrive in this new landscape, we’ve leveraged a study from MuchSkills that analyzed data from 28,000 professionals to identify the capabilities that will make you irreplaceable in an AI-enhanced workplace.
Each week, dive deep into one critical skill, providing you with actionable strategies, expert insights, and Learnit’s proprietary frameworks to future-proof your career. This series isn't just about adapting to change – it's about mastering the unique human abilities that will define leadership success in the age of AI.
The Art of Feedback: How Leaders Can Transform Performance Through Better Conversations
Are your feedback conversations falling flat? Many leaders struggle to deliver feedback that drives real behavior change and improves performance. This episode reveals a proven framework for giving feedback that people will actually hear and act on.
On this episode of The Learn-It-All Podcast, Damon Lembi and guest Dr. Mickey Fitch-Collins explore the critical skill of giving and receiving feedback effectively. Drawing from their extensive leadership experience, they break down the psychology behind feedback conversations and share practical techniques for making feedback more impactful, including how to avoid common pitfalls like the outdated "feedback sandwich" approach.
This Episode Covers:
Episode Highlights:
00:01 – Why Feedback is Essential for Growth – Understanding why feedback matters and the different types of feedback in personal and professional settings.
05:55 – How to Give Effective Feedback – Introducing the FOR Model (Framing, Observations, Results) as a simple, structured approach.
12:31 – The Right and Wrong Way to Give Feedback – Why context matters, how to frame feedback properly, and what happens when feedback is mishandled.
19:45 – Overcoming Defensiveness When Receiving Feedback – Mickey shares a personal story about the challenge of receiving unexpected feedback.
28:30 – The Feedback Sandwich Problem – Why the traditional positive-negative-positive approach is outdated and often counterproductive.
32:38 – Giving Feedback in Private vs. Public – Why leaders should be mindful about how and where they provide feedback to avoid creating mistrust.
46:06 – Building a Culture of Continuous Feedback – How organizations can encourage open dialogue and feedback at all levels to drive performance.
About Damon Lembi:
Damon Lembi is a 2x bestselling author, the host of The Learn-It-All Podcast, and CEO of Learnit – a live learning platform that has upskilled over 2 million people. Drawing from his prior baseball career, Damon brings an athlete’s perspective to leadership. Through his journey, he has gained invaluable insights into what helps organizations grow, how great leaders learn, and why learn-it-all companies outpace their competitors every time.
About Dr. Mickey Fitch-Collins
Dr. Mickey Fitch-Collins is a dynamic leadership development expert who serves as a Leadership and Professional Development Facilitator at Learnit. With a PhD in Leadership in Higher Education from Northcentral University focusing on middle manager self-efficacy, her expertise spans performance management, program development, and equity initiatives, while her high-energy approach has proven effective in leading teams across educational institutions and technology companies.
Resources Referenced:
MuchSkills
The Learn-It-All Leader: Mindset, Traits, and Tools by Damon Lembi
Pre-Suasion: A Revolutionary Way to Influence and Persuade by Robert Cialdini Ph.D.
Think Again: The Power of Knowing What You Don't Know by Adam Grant
Tom Willis on the Learn-It-All Podcast
Podcast Contact Information
Website: www.learnit.com
Email: [email protected]
Follow us on LinkedIn and Instagram for more updates.
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