“We as practitioners, we as leaders in this field, need to continue to be comfortable with the fact that technology will continue to disrupt and force us to adapt and think differently.” - Gordon Trujillo, VP, Enterprise Talent Management and Learning & Development, DaVita
There are moments in history where technology doesn’t just enhance work, it redefines it. For Chief Learning Officers and Talent leaders like Gordon, the rise of artificial intelligence represents one of those inflection points.
From the early days of Learning Management Systems to today’s generative AI tools, Gordon Trujillo has witnessed multiple waves of transformation. Yet, as he reflects, today’s shift feels fundamentally different. AI is not simply another tool in the ecosystem. He says that it is fundamentally reshaping how we learn, how we lead, and how organisations operate.
For leaders across the iVentiv community, the challenge is not whether to engage with AI, but how to do so thoughtfully, responsibly, and effectively.