The Learning Xchange

How often do you explore ideas outside your learning community, your industry, or even your organization? 

There’s this notion that stepping out of these confines is unnecessary because what’s out there is too different. But as Matthew Brown, Chief People & Culture Officer at Schoox, points out in this episode of the Learning Xchange, a little diversity goes a long way.

Tune in to hear why exploring new ideas is necessary for the L&D community. Matthew also discusses ways to embrace different thought processes while staying true to what makes your industry unique.

Listen to this episode to find out:

• How different perspectives further development
• Why it’s vital to embrace different thoughts and ideas
• The part diversity plays in the learning process 
• How diversity affects the way we embrace change

If you enjoyed this episode, please share what you love about The Learning Xchange by leaving us a rating and review!

How equipped is your general employee population to navigate and handle trauma in the workplace? 

Now, that’s a question that’s getting increasingly impossible to overlook in modern workplaces.

The impact of unresolved workplace trauma can lead productivity to take a hit and, ultimately, employee retention. While there’s no one-size-fits-all solution, Matthew Brown (Schoox’s Chief People & Culture Officer) explores six ways to effectively tackle trauma in the workplace.

Tune in to The Learning Xchange to hear more.

Listen to this episode to find out:

• Why it’s vital to address trauma in the workplace
• Impacts of trauma in the workplace
• The importance of considering mental safety alongside physical safety
• How transparency at work fosters a better environment
• How collaboration and shared experiences make for a better workplace
• The role of education in healing workplace trauma

Resources:

• Substance Abuse and Mental Health Services Administration: https://www.samhsa.gov/
• Mental Health First Aid: https://www.mentalhealthfirstaid.org/
• The National Alliance on Mental Illness: https://nami.org/
• Workplace Strategies for Mental Health: https://www.workplacestrategiesformentalhealth.com/

If you enjoyed this episode, please share what you love about The Learning Xchange by leaving us a rating and review!

The L&D landscape is constantly changing.

The pandemic caused a drastic shift in the way many of us work. For that reason, we can’t carry on adhering to the same principles and ideas we’ve always believed to be true.

Body language is a huge part of our in-person interactions. But how does it work when we are working remotely?

In this episode of The Learning Xchange, Matthew Brown (Schoox’s Chief People & Culture Officer) shares his tips on how to think about digital body language in 2022.

Listen to this episode to find out:

• How the pandemic changed L&D for good
• Why body language is just as important in remote working
• Seven dated ideas that should be challenged
• How mood affects digital body language
• Key differences between in-person and digital body language

If you enjoyed this episode, please share what you love about The Learning Xchange by leaving us a rating and review!

We all let things get on top of us once in a while. But how do we know when our struggles become genuine mental health concerns? And how can we build effective support systems for this in our workplaces?

In this episode of The Learning Xchange, Matthew Brown (Schoox’s Chief People & Culture Officer) highlights the importance of mental health awareness in the workplace.

He explores five ways to create a more accepting and supportive work environment.

Listen to this episode to find out:

• How speaking up to your manager can help them learn
• Why introducing mindfulness to your day could be beneficial
• Why seeking help isn’t a sign of weakness
• How to delegate to mental health first aiders

If you enjoyed this episode, please share what you love about The Learning Xchange by leaving us a rating and review!

Guess what? The world is still changing and at this pace, it’s pretty clear that there are more sudden changes we need to embrace. 

But to bring things better into focus in the workplace, there’s been a pressing need to redefine roles to accommodate all the change going around. 

That’s where Schoox’s Chief People & Culture Officer, Matthew Brown, kicks off this episode of The Learning Xchange. He set the scene by telling us the present state of things across all industries in terms of employee and customer expectations.

Matthew also delves into the pertinent role of the L&D community in ensuring that organizations embrace these changes seamlessly.

Listen to this episode to find out: 

• What the current landscape is and how that feeds into the rescoping of roles
• How to respond to the changing demands of employees and customers
• What part Learning & Development plays in restructuring roles
• How L&D professionals can help their organizations embrace the ongoing change
• The benefits of broadening your content
• Why repeated content isn’t necessarily redundant
• The importance of delivering training on how to navigate the hybrid work environment

If you enjoyed this episode, please share what you love about The Learning Xchange by leaving us a rating and review!

What’s your intent when creating content for your learners? 

Is it to tick off a few learning objectives or to ensure your learners really understand, comprehend, and apply that knowledge to the job? 

To improve knowledge transfer and create positive learning experiences, we need to eliminate cognitive bias in training. 

On this episode of The Learning Xchange, Matthew Brown (Schoox’s Chief People & Culture Officer) discusses three areas L&D professionals need to focus on to tackle cognitive biases — as delivered by David Dylan Thomas in a 2022 keynote speech. 

He also shares a few tips to guide you on your journey to creating more inclusive and bias-free training material.

Listen to this episode to find out:

• Why intent is important when creating learning experiences
• How cognitive bias can affect the learning process
• Why we should support content with clear and relevant information
• The importance of designing for cognitive bias
• Tips to consider when designing content for cognitive bias

If you enjoyed this episode, please share what you love about The Learning Xchange by leaving us a rating and review!

How often do you revisit business and learning systems to check if they still align with your organization’s goals?

In most cases, not nearly as often as necessary.

While that’s understandable, it could potentially cause a unique set of challenges down the line. Most times, when it comes to problems with tech, it all boils down to one culprit — neglecting to revisit the systems in place.

In this episode of The Learning Xchange, Schoox’s Chief People & Culture Officer, Matthew Brown, stresses the importance of updating business and learning systems to match your organization’s present and future goals. 

Matthew explains why it’s only logical considering that the basic needs in an organization grow and change as the scope of work expands. He also segues into a discussion about the learning teams’ potential to influence organizations by modeling beneficial behaviors.

Listen to this episode to find out: 

• What system implementation entails
• Why we overlook the need to re-evaluate implementation
• Why business systems need to be updated periodically
• Tips on how to evaluate business systems
• How to leverage the training team as a strategic business partner

If you enjoyed this episode, please share what you love about The Learning Xchange by leaving us a rating and review!

What role does coaching have in your learning strategy today?

In most cases, we get caught up in the intricacies of delivering training that coaching blends into the background. 

Or it’s simply mistaken for training.

In this episode of The Learning Xchange, Matthew Brown, Schoox’s Chief People & Culture Officer, draws the line between coaching and training. He also revisits the competence cycle and explains how coaching helps move learners from one stage of the cycle to another.

Listen to this episode to find out: 

• Why learning and coaching are not the same thing
• How to apply the competence cycle to the learning process
• The responsibilities of a coach
• How learning and coaching complement each other
• How to facilitate coaching in your organization

If you enjoyed this episode, please share what you love about The Learning Xchange by leaving us a rating and review!

How do you ensure that your workforce is ready for change?

There’s often a lot of talk about how to navigate deploying new technology, introducing new talent, or other innovative ways to keep up with the times.

But it’s important to consider the “people side of things.” By doing so, we can come up with different ways to support our employees while equipping them with the tools to adjust.

In this episode of The Learning Xchange, Matthew Brown (Schoox’s Chief People & Culture Officer) shares a few ways you can help employees develop flexible and adaptable approaches to change.

Listen to this episode to find out:

• How the roles of L&D, talent development, and HR have evolved 
• Why it’s vital to have a more adaptable workforce
• How COVID spurred the need for flexibility
• The limitations of upskilling and reskilling
• 5 ways to encourage flexibility and adaptability 

If you enjoyed this episode, please share what you love about The Learning Xchange by leaving us a rating and review!

What’s new in the world of learning and development? 

The space is changing. Learners now have different expectations about training content, so we must rethink how training is delivered.

Matthew Brown, Schoox’s Chief People & Culture Officer, explores the top five trends in L&D that you should watch out for in 2022 and beyond. He discusses why flexibility, personalization, and health and wellness are big priorities for learners today.

While these trends may not be new ideas, they are important to consider if you want to consistently meet your learners’ expectations of training. 

Listen to this episode to find out: 

The top five trends in L&D to watch out for

• Why reskilling isn’t just about adapting to change 
• Why people expect personalization in their training
• How to be more flexible in training
• The importance of health and wellness in the workplace 

If you enjoyed this episode, please share what you love about The Learning Xchange by leaving us a rating and review!