This episode is part 2 of my conversation with the co-founder and host of The CashFlow Kings, Frank Patalano. Frank is a full time accredited real estate investor with a primary focus on cash flowing rentals. If you weren’t able to follow this episode, please go back and listen to part 1.

Let’s jump right into Frank’s fantastic success story and learn more about his virtual assistance service company.

[00:01 - 06:59] Tasks Delegation

• Frank shares some examples of the real estate sales team with Virtual Assistants
• • Prospects new leads
• The accents of the VAs
• • He talks about various accents of most VAs ( ex. India, Philippines)
• Identifying those things that need to be delegated
• • He talks about some possible issues regarding the task delegation
• Frank shares one of his clients in property management that hires a VA as a full time personal secretary
• • Handling complaints and direct calls

[07:00 - 12.24] The Agreements and Contracts

• Frank talks about the legally binding nondisclosure agreement.
• Frank breakdown how the contract works with VAs
• An unforeseen inevitable situation such as typhoon etc
• • Lost of power and internet connection
  • Temporary replacement
• Refund or replacement of VAs
• Frank shares an example of how his client interview and choose a VA

[12: 25 - 21:34] The Benefit Comparison of the Wages

• Caller ID System for VAs to take Inbound calls
• Frank talks about the comparison between the standard cost for a secretary in the US compares to Virtual Assistant
• The working hour for part-time VAs
• • Working night shifts in the Philippines
  • So much easier to work with the night shift
• Frank talks about why the hourly rate of VA is below the minimum wage in the US.
• • He talks about the standard living cost in the US to compare the minimum wage.
  • no-tax require to be taken care of for our clients
• Frank gives some example of big companies that hire and outsource their virtual assistance

Tweetable Quotes:

“There will be a legally binding nondisclosure agreement for every VAs that working with us to ensure both parties .” - Frank Patalano.

“In the case of unforeseen circumstances, for example like weather causes, there will be a replacement VAs that we will set up for our clients .” - Frank Patalano.

You can connect with Frank on Facebook, Linkedin, and you can also visit the website at www.cashflowkings.com/ and www.realagenthelper.com.

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