The LexFactor

Want to know what’s making news in the legal tech industry? Download this episode of the LexFactor Briefs as hosts Lauren Hoffmann (Lexicon Brand Manager) and special guest host Randy Schorfheide (Lexicon Sr. Manager of Public Relations) review an article highlighting a recent survey regarding how much time timekeepers feel they are spending on nonbillable activities and what their admins think they are doing.

Timekeepers and admins have very different ideas of how much nonbillable work is done by the former. The survey also found that while, many admins feel their firms have provided sufficient automation tools, timekeepers overwhelmingly do not. The end result is more work and a higher chance for burnout. For instance, the survey found that close to 70% of timekeepers think they work too many hours, and 82% believe they spend too much time on nonbillable tasks like administrative work and email management.

The post Overworked Lawyers + Too Much Unbillable Time = Higher Burnout Rate – The LeXFactor Briefs appeared first on Lexicon.

In this episode of The LeXFactor, a lawfully good podcast, Lexicon Brand Manager Lauren Hoffman and CIO Brad Paubel welcome Carol Schiro Greenwald, P​h.D., Coach, Consultant, Strategist, from MarketingPartners.

Is “client-centric” just a buzz word or is it a culture? Carol takes Lauren and Brad through on a journey why it’s important to build a law firm around clients – instead of employees. But before any law firm can truly become client-centric, do they realize what the components of a client-centric world are so that they can flourish within it?

Download and tune-in now to hear Carol talk about how lawyers can “Build Your Practice the Logical Way: Maximize Your Client Relationships” – which is the title of her book on this very subject.

The post What Does It Truly Mean To Be Client-Centric? – The LeXFactor appeared first on Lexicon.

Want to know what’s making news in the legal tech industry? Download this episode of the LexFactor Briefs as hosts Lauren Hoffmann (Lexicon Brand Manager) and special guest host Randy Schorfheide (Lexicon Sr. manager of Public Relations) discuss how one specific law firm is utilizing the power of the TikTok social media platform to attract more than 1 million referrals.

A law firm has found TikTok – the app known for short videos of people dancing, singing, playing with pets and doing almost anything else – to be a remarkably effective marketing tool. Most times, people just want a quick answer to a simple question instead of all legalese. Videos engage an already active audience by becoming a go-to source for the information they’re seeking.

The post TikTok-TikTok: Is Time Running Out on Firms Not Using This Social Media Platform? – The LeXFactor Briefs appeared first on Lexicon.

In this episode of The LeXFactor, a lawfully good podcast, Lexicon Brand Manager Lauren Hoffman and CIO Brad Paubel are joined by Karin Conroy, Founder & Creative Director, Conroy Creative Counsel, to discuss what it means to be a “Thought Leader.”

A lot of us may have heard the term “thought leader” but not quite exactly sure what that means.

Thought leadership is the expression of ideas that demonstrate you have expertise in a particular field, area, or topic. Expertise, insight, and a valuable perspective are elements that lead to thought leadership status. To be an effective thought leader is to possess a depth of knowledge no one else has.

Download and tune-in now to hear Karin’s take on the elements of “thought leadership” marketing, what the attention/trust cycle is, and who are great examples of “thought leaders.”

The post Here’s a Thought: Ever Thought of Being a “Thought Leader?” – The LeXFactor appeared first on Lexicon.

Want to know what’s making news in the legal tech industry? Download this episode of the LexFactor Briefs as hosts Lauren Hoffmann (Lexicon Brand Manager) and Brad Paubel (Lexicon Chief Information Officer) look at how the pandemic has accelerated the adoption of “Cloud” technology among small law firms.

Consultants and vendors alike say solo practitioners’ and small firms’ use of cloud-based document management, accounting, and e-discovery software is likely to stick around even after the pandemic. The almost-instantaneous move to remote working may signal the unofficial beginning of cloud-based tech’s dominance in solo practitioners’ and small law firms’ practices. Even as lawyers return to the office, clients’ cybersecurity demands will only continue to spur accelerated cloud adoption.

The post HEY! (Hey) YOU! (You) Get Into the “Cloud!” – The LeXFactor Briefs appeared first on Lexicon.

In this episode of The LeXFactor, a lawfully good podcast, Lexicon Brand Manager Lauren Hoffman and CIO Brad Paubel welcome Dave S. Christensen, Partner and Co-Chair of the Mechanical Practice at Cantor Colburn LLP, establishing the right credit card acceptance function can have a very positive impact on a law firm’s AR process.

Christensen sheds a bright light on how it’s not clear how the credit card industry really operates – meaning, there’s more to it than just contacting MasterCard or Visa and signing up. Dave poses another important question such as: law firms have well established relationships with their banks so why wouldn’t they just contact them? And just as important, what should a law firm look for in an ISO (independent sales organization), whether it be their bank or another company?

Finally, he details for Lauren and Brad what risks law firms should address in its credit card program as well as highlighting what best practices should taken into consideration and implemented – download and tune-in now!

The post Money, Money, MonNAY – Credit Cards Are Good for a Law Firm’s Accounts Receivables – The LeXFactor appeared first on Lexicon.

Lexicon Brand Manager Lauren Hoffmann is the host of The LeXFactor Briefs, looking at what’s making news in the legal industry. Lauren and co-host Brad Paubel, Lexicon’s chief information officer, review how law firms seem to be encountering pushback from every direction when it comes to communicating what their office return policies will look like.

Some firms are tweaking their messaging, and it’s not even September, a time many have set for more regular in-office attendance. Factors complicating the issue include: changing criteria from health authorities, localized outbreaks, clients asserting their opinions on what their outside counsel should do and attorneys newly emboldened by a strong yearlong argument against full-time office attendance. All stakeholders want answers, and there really aren’t any. As hard as it is to admit, we are far from post-pandemic.

The post Blame the Messenger – Normal Logic in “Not Normal Times” Is Anything But – The LeXFactor Briefs appeared first on Lexicon.

In this episode of The LeXFactor, a lawfully good podcast, Lexicon Brand Manager Lauren Hoffman and CIO Brad Paubel speak with Michael R. Nestor, Vice Chairman and Partner, Young Conway, details how a simple twist of fate has made a big difference to him – and his firm – both personally and professionally.

Mr. Nestor takes our hosts on a personal journey and how he and Young Conway connected with the Wine to Water: an organization that helps bring clean water resources to under-developed areas. And not only has Young Conway’s – and Michael’s – relationship with Wine to Water made an impact of bringing clean water for communities in need, this partnership has demonstrated how Wine to Water projects empower women and especially what he has personally gained from the experience with Wine to Water and getting “dirty” and involved.

Nestor also goes on to illuminate how connecting the firm with the initiative, and telling the story to clients and referral sources, is more than just a business development tool. Finally, he says for any law firm who’s looking to make a difference beyond the courtroom, the decision is as simple as just do it – download and tune-in now!

The post How Connecting Your Firm to Your Cause Can Be a “Watershed Moment” – The LeXFactor appeared first on Lexicon.

Lexicon Brand Manager Lauren Hoffmann is the host of The LeXFactor Briefs, looking at what’s making news in the legal industry. In this episode, Lauren and co-host Brad Paubel, Lexicon’s chief information officer, take a look at a developing trend where law firms need to be prepared for a wave of associate departures in the coming months, especially at firms that have taken a more hardline approach on office attendance.

Many associates are waiting to see what the return to the office looks like at their firms. Even now, associates have already left some jobs due to less flexibility with remote work. More departures are expected once even more firms begin to implement return-to-office plans. The summer is still unseasonably busy, and some in the legal industry feel there’s a lot of pent-up movement on the part of candidates. A fear of “mass exodus” may propel some firms to make their office return policies more flexible—even if they have already announced their plans.

The post Associates are Saying “WTF” When “WFH” Becomes Less of an Option – The LeXFactor Briefs appeared first on Lexicon.

In this episode of The LeXFactor, a lawfully good podcast, Lexicon Brand Manager Lauren Hoffman and CIO Brad Paubel welcome back for a return visit Belinda J. Dantley, Esq., Director for Inclusion and Diversity Education, Professor of Child Advocacy, Saint Louis University School of Law, in addressing how law firms need to showcase their commitment to attracting and retaining diverse talent.

Ms. Dantley provides frank and direct commentary on how law firms need to compete in attracting legal talent during this day and age of socially-conscious professionals – whether it’s those fresh out of law school or attorneys with years of experience.

Belinda details what it means and takes to create inclusive cultures that encompass experiences of people of color; and then implementing “tricks of the trade” such as stay interviews and climate surveys in creating or sustaining a diverse, equitable and inclusiveness culture – download and tune-in now!

The post Strategies for Retaining Diverse Talent Must Address and Be Diverse – The LeXFactor appeared first on Lexicon.