May 19, 2025 ~ Lucy Ann Lance talks with Josie Ann Lee, Keynote Speaker & Consultant, Inspiring Leadership Co. for this week's Ann Arbor/ Ypsilanti Chamber of Commerce Report. Josie discusses the importance of service within an organization, emphasizing a human-centric approach to team building and leadership. She introduces the “service wrapper,” a method incorporating acceptance, gratitude, clarifying questions, and giving choices to improve service. Lee also shares her background, from growing up in a family store to her experiences in comedy and massage therapy, and highlights her work with We The People Opportunity Farm, promoting the potential of formerly incarcerated individuals.