Amas and Bob always have a great conversation.  This week they discuss: <ul> <li>Why stay in the contact center industry?</li> <li>What is "Ikijia"?</li> <li>Contact center leaders have a worse job satisfaction rate than contact center agents. </li> </ul> And so much more... To learn more about Amas, Bob and The Contact Center Show, go to: www.contactcenter.tv

Amas and Bob always have a great conversation. This week they discuss: Why stay in the contact center industry? What is "Ikijia"? Contact center leaders have a worse job satisfaction rate than contact center agents. And so much more... To learn more about Amas, Bob and The Contact Center Show, go to: www.contactcenter.tv

Amas and Bob always have a great conversation.&nbsp; This week they discuss: <ul> <li>Why stay in the contact center industry?</li> <li>What is "Ikijia"?</li> <li>Contact center leaders have a worse job satisfaction rate than contact center agents.&nbsp;</li> </ul> And so much more... To learn more about Amas, Bob and The Contact Center Show, go to: www.contactcenter.tv

The lure of the contact center

This is the public square for all things contact center. This is where the world’s best Call & Contact center professionals come to get better at delivering a great experience for customers. 

Your contact center mentors - Amas Tenumah & Bob Furniss

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Technology

Management

This is the public square for all things contact center. This is where the world’s best Call & Contact center professionals come to get better at delivering a great experience for customers. Your contact center mentors - Amas Tenumah & Bob Furniss

This is the public square for all things contact center. This is where the world’s best Call &amp; Contact center professionals come to get better at delivering a great experience for customers. 

Your contact center mentors - Amas Tenumah &amp; Bob Furniss

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The lure of the contact center

The lure of the contact center