Air travel can be stressful for anyone—but for disabled travelers, it often comes with a unique set of barriers, frustrations, and hidden challenges. In this episode, we pull back the curtain on the airline industry's accessibility practices, revealing what many airlines don't tell you about flying while disabled. From damaged mobility aids to lack of training among crew, we discuss the real experiences of disabled passengers and explore what needs to change. Whether you’re a traveler, an ally, or just curious about the truth behind accessible air travel, this episode will leave you informed—and fired up. 

Before you hit that "book now" button, hold on! In this first episode of The Magically Accessible Travel Podcast, host LeiLoni Bertrand—disability advocate, autistic traveler, and accessible travel expert—dives into one of the most overlooked parts of planning a trip: choosing the right accessible hotel.

While a hotel might say it's accessible, the reality is often much more complicated. What does "accessible" really mean? Are their rooms truly step-free? Is the bathroom usable for your specific mobility needs? Is the space scent-free or quiet enough for sensory sensitivities? LeiLoni walks you through 10 essential accessibility questions to ask before booking, so you can avoid unwanted surprises and stressful situations upon arrival.

You’ll learn how to:

• Get clear details beyond what’s listed online
• Ask the right follow-up questions about elevators, roll-in showers, and more
• Advocate for your sensory or medical access needs confidently
• Spot red flags in hotel communication
• Ensure peace of mind before you check in

Whether you’re a wheelchair user, neurodivergent traveler, travel with a service dog, or simply need a little extra consideration to feel safe and comfortable while away from home, this episode equips you with the tools to make smarter, more accessible hotel choices.

Mentioned in this episode:

• Example questions to email or ask over the phone
• Tips for working with hotel staff who may not understand access needs
• Personal stories from LeiLoni Bertrand’s own travel experiences
• Why “ADA compliant” doesn’t always mean truly accessible

Let’s make travel work for you—not the other way around. Press play and start your trip planning with confidence!

Follow the show for more episodes on accessible destinations, travel hacks, and empowering stories from disabled travelers around the world. Learn more at www.magicallyaccessibletravel.com.