The MaineHealth Podcast

Andy's Open Door Recording

In this episode, Andy has an in-depth discussion on compensation and benefits with Scott Ballard, Chief People Officer, Sue Pelletier, VP of Total Rewards, and Tammy Broadhurst, Senior Director of Compensation at MaineHealth. They discussed the difference between merit vs. market adjustments, and the comprehensive benefits package available to the care team.

BACON Episode 64

Learn how care managers from the MaineHealth ACO and St. Mary’s Hospital in Lewiston are collaborating to increase communication between the hospital and primary care practices to reduce 30-day readmission rates.  

Andy's Open Door Recording

In this episode, Andy speaks to MaineHealth’s new Chief Medical and Transformation Officer, Dr. Adrian Moran, calling it a “homecoming.”  Adrian shared his professional journey and return to MaineHealth and spoke about his new role. Adrian and Andy talked about the advancing role of technology and genomics in solving complex healthcare challenges, while also reinforcing the importance of fundamentals such as proper hand hygiene and accurate patient identification.

Working Together with COO Kelly Elkins podcast, Episode 57

Access to high-quality oncologic care is vitally important to the communities we serve. In the latest Working Together episode, Vice President Oncology Service Line Mike Bianchi joins Chief Operating Officer Kelly Elkins to discuss how this service line is benefiting the lives of those impacted by cancer across Maine and New Hampshire, and how we are ensuring access to high-quality care for the future.

Mike talks about the evolution of the oncology service line at MaineHealth, its strategic priorities, and how MaineHealth is positioning itself to meet the needs of our patients and communities in the years ahead.

Andy's Open Door Recording

Chief Health Improvement Officer Dora Mills, MD and Alison Prior, CNA, CHW and Substance Use Disorder Navigator, joined Andy for an inspiring and informative conversation about the significant impact of Community Health Workers and their vital role in addressing social drivers of health (SDOH).

Andy opened the broadcast with a message of gratitude for the hard work our care team has dedicated to successfully implementing Infor CloudSuite, enhancing quality of care and contributing to MaineHealth's solid financial position.

Dora spoke about the importance of screening for SDOH and the referral pathways and resources to enable people to build their best lives. Alison shared how her personal journey led her to MaineHealth, and how she draws on her own experience as she walks beside others on their journey others on their journey to recovery. She mentioned the unique three-pronged model the team uses to address barriers and the positive outcomes they've seen. 

Empathy at every interaction changes lives. Join us!

Working Together with COO Kelly Elkins, Episode 56

In this episode, Kelly and Chief Information Officer Dan Nigrin, MD, delve into the evolving role of artificial intelligence (AI) in healthcare and at MaineHealth. They discuss the definition of AI, its major types, and both current and future use cases in the medical field, as well as the risks and benefits of adopting AI. This insightful discussion provides valuable perspectives on how MaineHealth is currently utilizing AI, and the future integration of AI in healthcare systems.

Andy's Open Door Recording

The episode also explores MaineHealth's initiatives to honor and support veterans, such as the Veterans Care Team Network, the introduction of veteran identifiers in patient records, and the recently implemented 'Code Honor' tribute for veterans' final journeys in our hospitals.

Working Together with COO Kelly Elkins, Episode 55

In the latest Working Together episode, Kelly and Tam StClaire, President of Primary Care Delivery Services, talk about Trellis Health, an exciting new model for how primary care is accessed, experienced, and delivered at MaineHealth. Trellis opened its doors in October 2024 with a unique care team approach that provides 24/7 patient access. Listen to learn more about Tam StClaire’s background and this innovative initiative.

Working Together with COO Kelly Elkins, Episode 54

Over the past few years, MaineHealth has implemented positive changes such as our regional operating model, enhanced system-wide processes and resources, major IT initiatives, and the license integration of the Southern Region hospitals. While these are exciting initiatives, they also come at a time when our health system is experiencing challenges and opportunities.

This ranges from ongoing workforce challenges to bed capacity challenges that impact patient flow throughout our hospitals. It is imperative that we come together to resolve them and create a highly effective environment to support our care team and patients. In this episode, Nate Mick, MD, Associate Chief Medical Officer for Maine Medical Center Portland, joins Kelly to discuss the roadmap to integrated care delivery initiative to drive this work.

Andy's Open Door Recording

Today's AOD was hosted by COO Kelly Elkins. She began by reflecting on current events – the anniversary of the Lewison tragedy, recent hurricanes, the upcoming elections, and the wars in Gaza and Ukraine – and the stress our care team may be experiencing. Kelly highlighted the resources available and encouraged everyone to look after themselves and support one another.

She segued to today’s program topic, “All About Infor,” with Associate CFO Lou Inzana and HR Director of Operations Tracy Cote. Lou described Infor CloudSuite as “the next generation of Lawson,” noting it is a major upgrade to a new business platform, comparable in significance to how Epic supports clinical operations.

Their discussion focused on Infor CloudSuite’s many benefits, including enhanced financial, statistical and operational reporting. Tracy pointed out the functionalities of both the Employee Space and Manager Space that will simplify tasks, such as updating personal details, checking PTO balances, and more, through easy-to-use icons and real-time SmartHelp. She also emphasized the training opportunities and support available to MaineHealth care team members, including the HR Support Center, Change Champions and the INFOR NEED TO KNOW intranet site, which has valuable resources for information and FAQs.