In the latest episode of the Manufacturers Network Podcast, host Lisa Ryan engages with Jason Vanzin, the founder and CEO of Right Hand Technology Group. Renowned as a top-managed service provider globally, Right Hand Technology Group focuses on cybersecurity and compliance, specifically targeted at manufacturers. This episode dives deep into cybersecurity, revealing the challenges and solutions pertinent to the manufacturing industry.

Jason Vanzin’s enthralling journey into IT began in his teens when he purchased his first computer. Driven by a passion for technology, he pursued a degree in information systems management, eventually finding his niche in cybersecurity. His career spanned roles in large corporations like UPS and Nortel Networks to smaller IT companies, where he developed a passion for working directly with clients and small businesses. This path eventually led him to establish Right Hand Technology Group, focusing on delivering cybersecurity solutions to small and medium-sized manufacturers.

A critical topic discussed in the podcast is the distinct roles and responsibilities of IT and cybersecurity departments. Jason elucidates that while IT is centered around productivity and problem-solving, cybersecurity focuses on minimizing risk—sometimes at the cost of productivity. “It’s about risk management,” he explains, highlighting the often conflicting goals between IT and cybersecurity.

The misunderstanding of cybersecurity at the executive level and the assumption that IT will cover all cybersecurity needs are significant challenges in the manufacturing sector. Jason stresses that cybersecurity must be approached holistically through systematic frameworks like the National Institute of Standards and Technology (NIST) Cybersecurity Framework and the Department of Defense’s Cybersecurity Maturity Model Certification (CMMC). These frameworks help organizations assess and mitigate risks methodically.

The conversation shifts to cybercriminals' evolving tactics and the perpetual cat-and-mouse game between hackers and cybersecurity professionals. Vanzin underscores that cybersecurity frameworks force organizations to think systematically and constantly stay ahead of potential threats. “Cybersecurity isn’t about a single solution; it’s about continuous vigilance and education,” he asserts.

An essential aspect of cybersecurity in manufacturing is safeguarding the supply chain. Jason emphasizes the importance of identifying critical suppliers and ensuring they adhere to robust cybersecurity standards. This can involve certifications like ISO 27001 or SOC 2 compliance, providing a benchmark for secure practices. He advises manufacturers to thoroughly evaluate their suppliers’ cybersecurity posture to ensure a secure supply chain.

Training employees is a cornerstone of any cybersecurity strategy. However, Vanzin notes that frequent and consistent training is crucial. Companies should implement regular phishing tests and cybersecurity training programs to keep employees vigilant. Despite the inclination to minimize disruptions, he advocates for a higher frequency of training exercises to prepare employees for real-world threats better.

Preparation is key when responding to a cybersecurity breach. Jason stresses the importance of having an incident response plan and conducting regular tests to ensure readiness. Involving cyber insurance companies early in the event of a breach can also mitigate potential repercussions by establishing attorney-client privilege and ensuring a coordinated response.

The concept of 'ethical hackers, ' or professionals who test the security of an organization’s systems by attempting to breach them, is also discussed. These experts can identify vulnerabilities before malicious actors exploit them, providing invaluable insights and reinforcing cybersecurity defenses.

Artificial Intelligence (AI) has both augmented and challenged the cybersecurity landscape. While AI tools can enhance productivity and threat detection, they empower cybercriminals to craft more sophisticated attacks. Vanzin points out that defeating AI-driven threats will require innovative countermeasures and continuous adaptation by cybersecurity professionals.

As the manufacturing industry advances, compliance standards like CMMC will become increasingly critical. Jason predicts these standards will extend beyond defense contracts, influencing the broader supply chain. Proactively adopting high cybersecurity standards can offer a competitive edge and demonstrate a commitment to security.

The podcast concludes with Vanzin encouraging manufacturers to view cybersecurity as a necessity and strategic advantage. Companies looking to secure their operations can benefit from consulting with experts like those at Right Hand Technology Group, who offer tailored solutions that fit each business's unique needs. For more information, visit Right Hand Technology Group’s website or contact Jason Vanzin on LinkedIn.

In today’s interconnected world, cybersecurity is an ever-evolving challenge that requires constant vigilance and adaptation. Manufacturers who stay ahead of the curve in cybersecurity can protect their operations and gain a competitive advantage in an increasingly digital marketplace.

In this episode of The Manufacturers' Network Podcast, Lisa Ryan interviews Lee Rector, a seasoned expert with nearly 25 years of experience in supply chain and warehousing across 40 countries. Lee is currently leading Embassy Data Logistics, pioneering innovations with *Warehouse Command*, a universal labor planning tool designed to make advanced metrics accessible to operations of all sizes.

Key Takeaways:

Lee’s Journey in Supply Chain and Warehousing: Lee shares insights into his extensive career, working with a wide range of companies, from Fortune 100s to family-run businesses. His desire to address operational technology inefficiencies led him to create more affordable and applicable solutions, including the Warehouse Command Labor Cost and Productivity Calculator.

- Challenges in the Industry: Lee emphasizes the current labor shortage in North America, which affects both skilled and unskilled roles. Due to automation and AI integration, warehousing is seeing a shift from being labeled as unskilled labor to requiring technological and operational expertise.

- The Experience Gap: One of the most critical challenges identified is the widening gap in experience between executives with over 25 years in the industry and the next level of management, which averages less than eight years of experience. Lee discusses how this affects operational efficiency, decision-making, and the growing reliance on technology.

- The Role of Technology and Automation: The warehousing industry is evolving, with automation and AI playing pivotal roles. However, Lee points out that despite the buzz around automation, only 2% of North American warehouses currently use it. Automation is far more widespread in Europe, where labor and space costs are significantly higher. He also touches on the debate between assisted and assertive AI, predicting it will shape the future of warehousing.

- Labor Shortages and Workforce Retention: Creativity is essential for retaining warehouse workers. Lee discusses various strategies companies use, including offering flexible work schedules, paid lunches, and clear paths for advancement. He highlights the importance of peer-to-peer recognition to maintain motivation and accountability, which can also help minimize the negative effects of favoritism and disengagement.

Productivity vs. Activity: Lee explores the distinction between activity and productivity in the warehouse environment. Many organizations measure activity (units handled) but fail to track true productivity (the efficiency of labor against standardized benchmarks). He introduces the Warehouse Command Calculator as a tool to bridge this gap, offering a simple yet powerful way to measure operational efficiency.

- The Importance of Planning for the Future: With a forecasted labor shortage of 4 million workers in warehousing and manufacturing by 2030, companies must adapt now to avoid operational disruptions. Lee discusses the need for strategic labor management, cost control, and the role of automation in filling the labor gap.

- The Next Generation of Warehouse Professionals: As the warehousing industry evolves, Lee believes the next generation of professionals must balance their tech-savvy with a deep understanding of operations. He highlights that technology alone isn’t enough—knowing the fundamentals of warehousing operations is crucial to making technology work effectively.

Final Thoughts:

Lee stresses that companies must act now to address labor shortages, leverage automation, and build a sustainable operational strategy. His insights into the future of warehousing and supply chain management provide valuable lessons for any business looking to improve efficiency and stay ahead in this rapidly evolving industry.

For more insights from Lee, visit: (https://embassy.com). Embassy University offers free educational resources to help businesses improve operations without significant capital investments.

Thank you for listening! Subscribe to The Manufacturers' Network Podcast for expert insights and strategies to improve your business operations.

Connect with John Gardner: [email protected]

In this episode of *The Manufacturers Network Podcast*, host Lisa Ryan interviews John Gardner, a seasoned expert in American manufacturing and the author of *Manufacture Local: How to Make America the Manufacturing Superpower of the World*. With over two decades of experience, John shares his unique journey, which began in his father's manufacturing shop in Ohio and eventually led him to launch a cutting tool business. His path included an unexpected detour into Hollywood, but he ultimately returned to the manufacturing world, where he now advocates for rebuilding America’s industrial strength.

Throughout the conversation, John highlights the challenges facing American manufacturing today, emphasizing the risks of overreliance on foreign production. He draws on historical and modern examples to illustrate how a weakened domestic industrial base poses significant national security threats. John also discusses how manufacturing once provided a clear path to the middle class and argues that the decline in industrial jobs has contributed to the widening economic gap. He passionately advocates for reintroducing manufacturing and trade education in high schools, which would inspire a new generation of industrial leaders and entrepreneurs.

John also explores the importance of reshoring manufacturing jobs back to the U.S., a trend that gained momentum after recent global events exposed vulnerabilities in the supply chain. He explains how protective tariffs can support domestic industries and drive economic growth. John offers practical advice for aspiring entrepreneurs, emphasizing the value of hands-on experience, direct communication with clients, and identifying market needs through immersion in the industry.

Throughout the episode, John stresses the importance of recognizing America’s manufacturing heritage and the need to preserve it for future generations. He shares insightful stories from his own experiences. He outlines the strategic steps necessary to rebuild the country's industrial base, including the role of innovation, investment, and policy changes like the COOL Act (Country of Origin Online Labeling Act). For those looking to learn more, John’s book, *Manufacture Local*, is available on major platforms such as Amazon and Barnes & Noble.

To wrap up the episode, John shares how listeners can connect with him and get a copy of his book. He leaves the audience with a powerful reminder: the future of American manufacturing lies in the hands of those willing to embrace innovation, advocate for change, and inspire the next generation to engage with this vital industry.

On the latest episode of The Manufacturers Network Podcast, host Lisa Ryan had an insightful conversation with Jonathan Hughley, partner and patent attorney at the Chicago-based intellectual property law firm Marshall Gerstein. With a background in both mechanical engineering and law, Jonathan offers a unique perspective on the critical role of intellectual property (IP) in manufacturing.

Jonathan’s journey into patent law began with his fascination for understanding and improving how things work. After earning a degree in mechanical engineering from the University of Illinois at Urbana-Champaign, he gained firsthand experience through internships with industrial equipment manufacturers. However, he soon realized that engineering wasn’t his ultimate path. Inspired by his sister, who was in law school, Jonathan discovered patent law as the perfect combination of his engineering expertise and passion for innovation. Today, as a partner at Marshall Gerstein and chair of the firm’s industrial and mechanical technologies practice group, he continues to protect the innovative advancements of manufacturers.

During the episode, Lisa and Jonathan explored the importance of a solid IP strategy in today’s highly competitive global market. Jonathan explained that IP covers patents, copyrights, and trademarks, each offering different types of protection for intellectual assets. In manufacturing, securing these assets early on can prevent competitors from infringing on your innovations and create a foundation for sustained growth. Jonathan stressed the importance of protecting even minor improvements, as they can significantly impact a company’s market position, particularly with the rapid pace of advancements like artificial intelligence (AI).

Key Insights from the Episode

Understanding Intellectual Property (IP): Jonathan explains the different types of IP, including patents, copyrights, and trademarks, and their importance in protecting innovations.

- Patents* protect new inventions or processes.

- Copyrights* safeguard original artistic works like books, movies, and songs.

- Trademarks* protect distinctive words, phrases, and designs that identify goods or services.

- The Importance of an IP Strategy: Jonathan emphasized that a robust IP strategy is crucial for manufacturers to maintain a competitive edge in the global market. Early protection of products, processes, and designs can ensure secure market entry and long-term success.

IP as a Sound Investment: Jonathan likened IP protection to investing in the stock market. Companies should protect multiple ideas early, as it's hard to predict which innovations will succeed. Doing so creates a "security blanket" for future growth.

- Encouraging Innovation through IP: Jonathan discussed how IP protection fosters innovation within companies, especially large firms. Regular brainstorming sessions, cross-departmental collaboration, and reward-based incentives can drive a culture of innovation and increase patent filings.

- Early Engagement in the IP Process: Jonathan highlighted the importance of engaging IP professionals early in the invention process to ensure thorough patent applications. Strategic advice from attorneys can help inventors navigate their innovations' potential market needs and technical feasibility.

Tune in to this enlightening conversation for valuable insights on how manufacturers can safeguard their innovations and create long-term success through intellectual property strategies.

In this episode of The Manufacturers Network Podcast, Lisa Ryan chats with Dave MacDonald, the owner of Better Together Group. Dave dives into what he calls the "3 i's"—intensity, integrity, and intentionality—and explains how these principles can transform your hiring process. Think of it like maintaining a furnace or an HVAC system in your home: you need the right elements working together to create a comfortable environment.

Lisa raises a common worry about the time it takes to hire properly, but Dave makes a strong case that rushing the process can lead to a bad work culture. Investing time and effort into hiring the right people helps build a sustainable business. Dave knows what he's talking about, given his extensive experience in hiring truck drivers and blue-collar workers, and he emphasizes the importance of partnering with companies that truly respect their employees.

One of the big takeaways from this episode is the importance of aligning potential hires with your company's values. Dave shares his personal philosophy—WTF, which stands for work hard, tell the truth, and finish the job. This approach stems from his own life experiences and has shaped the culture at Better Together Group.

Dave also touches on the role of technology in hiring. While tech can boost productivity, he believes personal interaction is crucial for truly understanding candidates. He prefers working with family-owned, mid-sized enterprises, which he finds more adaptable and good at building personal relationships.

We also discuss soft skills, particularly emotional intelligence and the ability to maintain relationships in a diverse manufacturing environment. Dave argues that these skills are just as crucial as technical know-how.

All in all, Dave MacDonald provides invaluable insights about the importance of taking a personal and empathetic approach to hiring. For more tips and free hiring guides, visit the Better Together Group's website.

In this episode of the Manufacturers' Network podcast, I spoke with Alex Ladd, the CEO of Mindstream Analytics. With over 15 years of experience in financial software systems and a successful track record that includes more than 50 implementations for industry giants like Verizon, Bayer Corporation, and Time Warner Cable, Alex brings a wealth of knowledge in technology innovation and change management to the table.

Alex Ladd begins by sharing his unique journey into the world of technology. Interestingly, Alex was a history major with no formal background in computers or programming. A spontaneous job offer in his early career led him to a role that involved building a computer simulation to help businesses understand reporting and analytics around KPIs. This opportunity served as Alex's introduction to the world of technology, and this role ignited his passion and expertise in the field.

Ladd then discusses the importance of data in manufacturing, specifically focusing on JD Edwards, a historically significant enterprise resource planning (ERP) system. While JD Edwards is adept at managing production schedules and general ledgers, it falls short on analytics. Alex explains how modern tools and EPM (Enterprise Performance Management) solutions can complement ERP systems by offering deeper insights through advanced data analytics.

One key takeaway from the episode is the importance of integrating various systems and fostering collaboration between different departments within a manufacturing organization. Alex highlights the need for synchronization between production planning, sales planning, procurement, and other departments to ensure that data is cohesive and comprehensive.

Alex identifies common pitfalls that manufacturers face in their data management strategies. One significant issue is the lack of integration between production and sales data, often resulting in inefficiencies and misaligned objectives. Additionally, Alex discusses the importance of master data management and the need to ensure that everyone uses consistent data definitions.

Regarding improving production planning and analysis, Alex advocates for using EPM solutions, which can aggregate and analyze data across various facets of an organization. He also touches upon the growing role of AI and machine learning in streamlining operations and enhancing data accuracy. Though still in its early stages, AI has the potential to impact data analysis and operational efficiency in manufacturing significantly.

Lessons Learned

1. Unconventional Paths Can Lead to Success: Alex Ladd’s transition from a history major to a tech leader emphasizes that career paths need not be linear. A combination of opportunity, curiosity, and willingness to learn can lead to a successful career in unexpected fields.

2. Integration is Crucial: The episode underscores the importance of integrating different data systems within an organization. Ensuring that sales, production, procurement, and other departments use cohesive data sets can drive better decision-making and operational efficiency.

3. The Evolution of ERP Systems: While ERP systems like JD Edwards are foundational, they need to be complemented by advanced analytics tools to unlock the full potential of data in manufacturing.

4. Involvement Leads to Success: One standout point from Alex is that organizations actively involved in their data projects tend to see better results. Engagement and collaboration between consultants and in-house teams are critical for successful data management.

5. Future of AI in Manufacturing: AI and machine learning are emerging as powerful tools for data analysis and operational efficiency in the manufacturing sector. Keeping abreast of these technologies can offer competitive advantages.

Alex Ladd’s insights on data management, integration, and the role of modern tools in enhancing manufacturing efficiency offer invaluable lessons for industry professionals. By breaking down departmental silos and leveraging advanced analytics and AI, manufacturers can unlock the full potential of their data to drive better decision-making and operational efficiencies.

Contact Information

If you wish to continue the conversation with Alex Ladd, you can reach him via email at [email protected] or connect with him on LinkedIn (https://www.linkedin.com/in/alexandermladd).

In this episode of The Manufacturers Network Podcast, host Lisa Ryan talks with Patrick Stroth, the national practice leader for mergers and acquisitions at Liberty Company Insurance Brokers. Patrick, based in the bustling heart of Silicon Valley, shares his vast knowledge and expertise in securing clean exits for owners and founders of lower-middle-market companies who are looking to sell their businesses.

Patrick shares his career journey, explaining how his passion for mergers and acquisitions grew from his background as a lifelong insurance professional. He discusses why mergers and acquisitions are both exhilarating for the business world and profoundly life-changing for business owners, often marking the pinnacle of their professional careers. Patrick emphasizes that a solid and efficient exit strategy can facilitate smoother transitions, quicker sales, and happier outcomes for sellers.

One of the foremost topics discussed revolves around "Representations and Warranties" and their critical role in selling manufacturing businesses. Patrick enlightens listeners on how these disclosures are prepared by sellers and verified by buyers during the due diligence process. He elucidates the potential risks when breaches in these reps and warranties occur, explaining how the traditional indemnification clauses can be a source of stress and possible financial clawbacks for sellers.

In an innovative turn, Patrick introduces an emerging solution tailored for the lower middle-market segment: Transaction Liability Private Enterprise (TLPE) insurance. This insurance product provides the necessary protection for deals between $1 million and $30 million. He breaks down how this insurance policy allows sellers to cover any possible breaches, thus alleviating buyers' concerns and negating the need for large escrow holds.

Patrick shares real-world examples, like a metals fabrication company that faced a post-transaction issue with a key supplier renegotiating terms due to an oversight in the original contract. Such scenarios, which might have posed significant financial risks to the sellers, were mitigated through the protection offered by the TLPE policy, proving its efficacy and value.

In actionable takeaways for listeners considering selling their manufacturing business, Patrick advises securing an attorney specializing in mergers and acquisitions to effectively navigate the complex waters of business transitions. He highlights that specialized M&A attorneys add invaluable expertise, ensure smoother transactions, and reduce stress.

For those interested in exploring the benefits of TLPE further or seeking personalized advice, Patrick offers his contact information and encourages reaching out via email or LinkedIn.

Key Takeaways:

1. Understanding Representations and Warranties: Grasp the significance of reps and warranties in the sale process and the risks associated with potential breaches.

2. Transaction Liability Private Enterprise (TLPE) Insurance: Consider TLPE insurance for deals between $1 million and $30 million to safeguard against financial risks from reps and warranty breaches.

3. Specialized Legal Advice: Engage an attorney specializing in mergers and acquisitions to ensure a smoother and more secure transaction.

4. Real-life Applications: Learn from examples of how TLPE insurance provided crucial coverage and peace of mind to both buyers and sellers.

Actionable Strategies:

- Start Early: Begin planning your exit strategy well before you intend to sell your business to ensure all disclosures and financial statements are in order.

- Consider TLPE Insurance: Evaluate if TLPE insurance is a good fit for your transaction to reduce escrow holds and ensure a cleaner exit.

- Hire Specialists: Engage professionals specializing in M&A to help navigate and mitigate potential risks effectively.

Contact Information:

- Patrick Stroth on LinkedIn: [Patrick Stroth](https://www.linkedin.com/in/patrickstroth)

- Email: [email protected]

In this episode of the Manufacturers Network Podcast, host Lisa Ryan introduces Stephen Gold, the President and CEO of the Manufacturers Alliance since 2001. Stephen, who has transformed the Alliance into a leading network for manufacturing leadership, shares insights from his diverse career and the challenges facing the manufacturing sector today. Stephen started his career in government relations, communications, and law before moving into manufacturing associations in 2000 and joining the National Association of Manufacturers (NAM) in 2001. Recognizing the essential role of manufacturing in the economy, he joined the Manufacturers Alliance in 2011.

Stephen highlights the top challenges for manufacturing leaders, including finding skilled workers, technological advancements, cybersecurity threats, supply chain complexity, and global market volatility. The workforce challenge is paramount, as finding workers with the right skills for modern, technologically advanced factories is difficult. Technological changes such as digitalization, robotics, cloud computing, and AI rapidly evolve, and manufacturers struggle to integrate these technologies into legacy systems. Cybersecurity is another significant concern, with manufacturers being a primary target for cybercriminals due to the potential for extorting money by shutting down production lines.

Stephen explains that manufacturers are collaborating with high schools and technical schools to build a skilled workforce, though it's a piecemeal and long-term approach. Additionally, manufacturers are leveraging new technologies to create more transparent supply chains and adapt to disruptions caused by global and political shifts. He also emphasizes the increasing importance of peer-to-peer networking in solving industry challenges, with the Manufacturers Alliance facilitating these connections through meetings, benchmarking surveys, webinars, and online discussion boards.

Lisa and Stephen also discuss the evolving role of manufacturing CEOs. The new generation of leaders is expanding their leadership capacities, focusing on self-awareness, relatability, and adaptability, and seeking guidance from board members and senior leadership teams. Finally, Stephen encourages listeners to visit the Manufacturers Alliance website for a wealth of research and insights, noting that anyone can contact him directly via email for further information.

In this episode of The Manufacturers Network Podcast, host Lisa Ryan and guest Ron Crabtree, Founder and CEO of Meta Ops and Meta Experts, talked about the critical topic of shaping organizational culture and talent management strategies for manufacturers.

Ron Crabtree emphasized the importance of shaping organizational culture as leaders, focusing on creating an attractive workplace and a safe work environment, encompassing both physical and emotional safety. The discussion also shed light on addressing mental health challenges in the workplace and the need for employees to feel safe to speak up.

The decreasing importance of pay and increasing significance of access and openness within the C suite were highlighted, as well as the rising trend of digitization in the workforce. Ron Crabtree stressed the pivotal role of leveraging computers and lean practices to drive continual improvement and eliminate waste in processes within an organization. The importance of understanding processes before embarking on digital transformation and utilizing techniques such as value stream mapping for process improvement was also discussed.

Lisa Ryan raised the concern about employees' comfort levels and familiarity with technology, inquiring about how companies are addressing skill development and buy-in for digital transformation and AI adoption. The conversation concluded with a focus on workforce development strategy, the significance of self-driven employee development programs, and the value of engaging employees in visualizing the future state of work.

Key Takeaways:

1. Shaping Organizational Culture: Leaders need to focus on creating a safe, attractive workplace and fostering open communication to address mental health challenges and alleviate employee disengagement.

2. Digital Transformation and Lean Practices: The trend of digitization in the workforce calls for leveraging computers and implementing lean practices to drive continuous improvement and eliminate waste in processes within an organization.

3. Workforce Development Strategy: Planning for future work requirements, self-driven employee development programs, and engaging employees in visualizing the future state of work are vital for preparing employees for future skills and job requirements.

Actionable Ideas:

- Implement value stream mapping to deeply understand processes and identify areas for improvement while considering the impact of IT systems on workflow.

- Encourage employees to recognize and acquire new skills, create a safe environment for change, and incentivize their involvement in workforce development.

- Provide avenues for contact with experts like Ron Crabtree through LinkedIn or email for further discussion and information on shaping organizational culture and talent management strategies for manufacturers.

In this episode, host Lisa Ryan welcomes Marilyn Rosa-Green, an executive coach and strategist specializing in food and beverage manufacturing, to discuss the essential role of empathy in leadership within the manufacturing industry.

Lessons Learned:

1. The Importance of Reframing and Nurturing Oneself: Marilyn emphasizes the importance of reframing and nurturing oneself to live a more fulfilling life, highlighting the different relationships with mental health. She shares her personal experience of caring for a brother with severe brain injury and the impact on emotional management.

2. Investing in Well-Being and Resisting Change: Marilyn underlines the significance of investing in well-being and resisting change, both for oneself and the team, to address challenges in manufacturing environments.

3. Fostering Better Communication and Relationships: Key themes for fostering better communication and relationships within the team include self-awareness, understanding core values and motivation, consistent and constant communication, and being visible and collaborative.

4. Self-Compassion and Reenergizing: Marilyn emphasizes self-compassion and reenergizing as better ways to approach employee self-care, shedding light on the importance of training and self-care for leaders and employees in the manufacturing industry.

Actionable Ideas for Leaders:

- Actively provide resources and education for mental health discussions in the workplace.

- Offer proactive measures and support for employees' mental well-being.

- Demonstrate empathy and support employees in emotional situations such as bereavement or family reasons.

- Incorporate empathy in leadership styles to better support frontline workers' mental health and well-being.

- Leverage empathy effectively to increase productivity and build employee loyalty.

This conversation illuminates the imperative need for empathy in manufacturing leadership. Through personal experiences, expert insights, and actionable strategies, leaders in the manufacturing industry can foster a culture of empathy, ultimately creating more supportive, productive, and successful teams.

Remember to connect with Marilyn Rosa-Green on LinkedIn for further discussions and insights on cultivating empathy in manufacturing leadership.