Episode 148: Stephen Wise returns to further elaborate on how he thinks about CS personas.

⏱️ Timestamps:

00:00:00 - Intro

00:02:12 - Key questions to shape your CS strategy

00:03:12 - Understanding product responsibilities post-sale

00:05:04 - Aligning CS vision with product teams

00:07:25 - Relationship vs. project management in CS

00:10:08 - Sticky tech products vs. commoditized tools

00:11:17 - Balancing CS personas for adoption and beyond

00:12:15 - CS engineering: solving post-sale challenges

00:13:35 - Wrapping up with future industry bifurcations

📺 Lifetime Value: Your Destination for GTM content

Website: https://www.lifetimevalue.show

Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Stephen Wise:

Stephen's LinkedIn: linkedin.com/in/stephenwise2

Mentioned in this episode:

Matik