In the inaugural episode of The Marketing Desk, I sit down with Jordan Achilli, VP of Brand Design at Forge, a private securities marketplace recently acquired by Charles Schwab.
We talk about what it actually takes to build a brand that earns trust in digital assets.
Jordan has been building brands in this space for years, from Bloomberg, to The Tie, to Forge, and his take cuts through the noise: in an industry where everyone is yelling, the quietest brand in the room wins.
We get into the full process of building a brand from scratch, why rushing it is one of the most common and costly mistakes in crypto, and why trust — not awareness, not engagement — is the only brand metric that actually matters in financial services.
We also dig into the difference between building for institutional vs. retail audiences, whether founders should be the face of their company, and what the Forge-Schwab acquisition looks like from the inside of a brand team.
If you're a marketer, founder, or designer building in digital assets, this one's for you.
Topics covered:
- How to build a brand from scratch in crypto
- The biggest brand mistakes in digital assets
- How to build trust as a brand in financial services
- Institutional vs. retail brand building
- Personal brands vs. company brands
- What happens to your brand during an acquisition
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