Tenancy disputes tend to find in the tenant's favour, often leaving landlords out of pocket. So what can you do to ensure that a dispute goes your way? What are the best ways to resolve a dispute before it goes to an independent adjudicator?

Lisa Williamson, Senior Partner at Independent Adjudication Services joins us to talk about:

* How to resolve issues before they go too far

* What are the easiest steps a landlord can take to protect themselves against potential disputes

* How a professional inventory can help

* What constitutes 'fair wear and tear'

* What 'betterment' is

We'll also be joined by Siobhan Huston from our Customer Services team, to discuss how claims are handled through Mashroom and, as always, we'll be covering the latest news.

So join us for your regular landlord update!