Right 7 (8) of the Code of Consumer Rights states, Every consumer has the right to express a preference as to who will provide services and have that preference met where practicable.
How should we respond to a patient who requests another surgeon after they had a poor initial outcome? What if the patient doesn’t want to be treated by a registrar? What about requests for clinicians of a specific gender? Join Sarah Dalton Executive Director of ASMS and Adam Holloway, partner Wotton and Kearney and MPS to explore these interesting questions.