In this episode of The Micromobility Podcast, Prabin Joel Jones sits down with Henri Moissinac, Co-Founder & CEO of Dott, to unpack how the company scaled into one of the world’s leading shared micromobility operators, now approaching 100 million rides per year and operating across 400+ cities.
Henri shares lessons from Facebook, Uber, and eBay, and breaks down how timing, product-market fit, hardware cycles, machine learning, and relentless user focus shaped Dott’s trajectory.
If you’re building in mobility, logistics, SaaS, hardware, or consumer apps, this is a masterclass in scaling a complex, operationally heavy business the right way.
Key Takeaways:
- Dott scaled by prioritizing survival and timing over hyper growth.
- Product market fit and timing matter more than speed.
- Micromobility is now a cash flow business, not just a VC story.
- Hardware cycles are essential with about 20% of the fleet renewed each year.
- New hardware improves margins through more rides per swap and lower costs.
- Machine learning drives demand forecasting, fleet placement and operational efficiency.
- Parking is the biggest user friction and a major unlock for the coming years.
- Hardware innovation continues with improvements in batteries, tires, comfort and reliability.
- Local operations require local models rather than a single global approach.
- Increasing rides per user per month is a key growth driver.
- Talking to users frequently is a superpower for product insight.
- Do not overestimate the short term and do not underestimate the long term.
- Consolidation will continue but the industry will not collapse into one global player.
- Great founders stay obsessed, communicate clearly and focus on the user.
🎧 Hosted by: Prabin Joel Jones
📍 Presented by: Micromobility Industries
🌐 Learn more: https://micromobility.io