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When the pandemic hit, most organisations were caught off guard. With no long-term employee wellbeing strategy in place, many scrambled to respond โ delivering one-off stress management training, rolling out online mental health training platforms, or offering reactive mental health training for managers. But despite the good intentions, most of it didn't move the needle. And here's why.
In this episode of the podcast, I share a personal story from my time working in HR at Brighton and Sussex University Hospital โ a story that shaped how I see workplace wellbeing forever. It's a story about spreadsheets, pressure, performance metricsโฆ and the breakthrough that changed everything.
๐ฏ The HR Pressure Cooker: When Data Doesn't Tell the Whole StoryEvery month, I'd sit in a high-stakes meeting with the Deputy HR Director, Finance Director, and Strategy Lead โ feeling like I was on The X-Factor. My job? Explain what I was doing to reduce absence. Defend retention stats. Justify cost. Prove my impact.
And truthfully? It was exhausting.
I taught managers how to manage absence. I coached teams. I handled complex employee relations cases. But it all felt like firefighting. Because we were missing the root cause. And the longer we ignored it, the more people burned out.
๐ฅ Even in Healthcare, We Missed the Health BitHere's the irony: I was working in the NHS. A hospital. A place dedicated to health. But we treated mental and emotional health as separate โ often invisible โ categories. If someone struggled, we sent them to occupational health. That was it.
There was no proactive wellbeing programme for employees. No integrated company wellbeing program. No system to help people understand what was really creating their experience. We were expecting results without ever looking at the human system behind the data.
๐ช๏ธ Then Came the Pandemic โ And the Cracks Got LoudWhen COVID-19 arrived, those cracks turned into fault lines. Suddenly, every organisation was trying to cope with surging stress, plummeting morale, and a tidal wave of uncertainty.
So what did they do?
Ran emergency wellbeing webinars on coping with stress ๐ฐ
Bought in online mental health training tools to "tick the box" ๐ฅ๏ธ
Commissioned stress management training hoping it would be enough ๐ง
Rolled out last-minute mental health training for managers without buy-in ๐งฉ
It wasn't wrong. It just wasn't enough. Because most of it was still surface-level.
๐ Doing More of the Same Will Only Get You More of the SameThat's the invitation at the heart of this episode: If you're doing more of what's not working โ you'll just keep getting more of what's not working.
Real change doesn't come from better reporting or fancier data dashboards. It comes from helping people understand the true source of their stress โ the way the mind works, the way we unknowingly activate the stress response through habitual overthinking, and the way we disconnect from the body.
๐งฌ What Happened When the NHS HR Team Saw the Missing PieceAfter I left the NHS and retrained in solution-focused psychotherapy and hypnotherapy, something remarkable happened. The HR Director, who once oversaw those intense monthly meetingsโฆ invited me back.
This time, not to fix metrics. But to deliver something deeper: A wellbeing training programme for the HR team itself.
In one powerful day, we helped the team understand:
What was really creating their experience of pressure and burnout
Why the body must be listened to โ not overruled
How self-awareness changes everything
People cried. Not because it was sad, but because they finally saw themselves. They saw what they'd been carrying. And they felt, for the first time in a long time, a way out.
๐ฑ This Is the Real Work of Employee WellbeingIf your employee wellbeing strategy is still built around external fixes โ meditation apps, posters in the bathroom, and one-off workshops โ it's time to ask the deeper question:
Do your people truly understand what's creating their experience?
If not, that's the missing piece.
๐ฃ Ready to Stop Spinning and Start Seeing Results?If you're done firefighting and ready to create real transformation, our company wellbeing programmes don't just treat symptoms โ they address the root cause. Whether it's stress management training, mental health training for managers, or a full-scale employee wellbeing solution, we help your people come back to themselves.
๐ Let's build a wellbeing strategy that actually works. Explore our solutions or book a discovery call now.
Because change doesn't happen in a spreadsheet. It happens in the human system behind it.
๐๐ฝ Schedule a Discovery Call Now
What I heard reminded me of exactly why I, or ANYONE else isn't getting the results they want within an organisation!
Links https://themindsolution.com/ https://www.linkedin.com/in/saramaude/ Contact us at [email protected]
In our employee wellbeing programmes and mental health training for managers, we often see how overthinking quietly sabotages decision-making, emotional regulation, and personal resilience. This episode โ How a Snowglobe Can Transform Your Life โ is your invitation to see your thinking in a whole new way. ๐ง
At the heart of our conversation is a metaphor that changes lives: the snowglobe.
โ๏ธ The Snowglobe Metaphor: What It Reveals About the MindWhen you shake a snowglobe, it clouds over instantly. You can't force it to clear โ you just have to wait. The same is true for your mind.
Most people today operate with a constantly shaken snowglobe. Their thinking is busy, repetitive, stress-inducing, and โ most importantly โ invisible. The mind produces one anxious thought, then another, and another... and we mistake all of it for truth.
But here's the shift: ๐ง Thoughts are not the problem. Believing them is.
๐จ Why Overthinking Is Wrecking Employee WellbeingOverthinking doesn't just cause mental fatigue. It:
Activates the body's stress response
Impairs decision-making
Reduces creativity
Fuels imposter syndrome
Damages collaboration
In health and wellbeing in the workplace, we often focus on external factors โ workloads, boundaries, hours. But the real revolution happens when we look inward and understand the internal architecture of experience.
Employees aren't struggling because of what's happening. They're struggling because of what they're thinking about what's happening.
๐ฑ You Can't Think Your Way Out of OverthinkingWe often try to "solve" stress with more thinking:
"What should I do about this?" "What if this goes wrong?" "How do I stop feeling like this?"
But trying to think your way out of overthinking is like trying to stop a spinning top by pushing it harder.
In this episode, we explore how your mind naturally self-corrects โ if you let it. Your employee wellbeing solutions don't need to include more coping strategies or productivity hacks. They need clarity.
That clarity comes from understanding:
You are not your thoughts
Your thoughts aren't reality
You don't have to believe them
When the mind settles, your innate wisdom surfaces. And from that space, you're more grounded, present, and emotionally sovereign.
๐ง Why This Matters in Mental Health Training for ManagersOne of the most powerful shifts we witness in our online mental health training and live wellbeing webinars is when managers finally see what's truly creating their experience โ and what's shaping their team's behaviour too.
๐งฉ It's not the meeting, the restructure, or the hybrid schedule. It's what we think those things mean.
And once you see that? You stop trying to manage every external factor โ and instead lead from clarity, emotional intelligence, and compassion.
๐ก What Happens When the Mind SettlesHere's what we see in organisations using our employee wellbeing platform and company wellbeing programs:
โ Employees feel calmer, more resilient, and less reactive โ Teams communicate with more emotional awareness โ Managers stop overfunctioning and start leading โ People show up as their real selves โ not their stress response
The result? More grounded decision-making, better performance, and a genuine culture of wellbeing.
๐ข Want More Snowglobe Moments in Your Workplace?If your team is stuck in overthinking, burnout, or reactivity, it's time for a different kind of support. Our wellbeing programme for employees goes deeper than surface-level stress tips โ it changes how people experience their minds, their work, and their lives.
๐ Ready to create a workplace where clarity, calm, and wisdom are the new normal? Start by exploring our employee wellbeing solutions โ or book a discovery call and let's talk about how to bring this mindset shift to your people.
Your next-level culture doesn't come from more doing. It comes from less mental noise.
Wonderful snow and glitter filled globes with some delightful object contained within.
So how can a snow globe transform your life?
Join us where Tony Piper, Transformational Coach, shares with us how a snow globe represents the mind and how, when we stop shaking it, we can find calm, clarity and access our innate wisdom!
Links https://themindsolution.com/ https://www.linkedin.com/in/saramaude/ Contact us at [email protected]
Struggling to support your team's mental health in a remote or hybrid world? You're not alone โ and in this episode, we break down exactly what managers need to do differently now to meet the emotional and psychological needs of their people.
The shift to remote and hybrid working may have solved some logistical problems, but it also introduced a new layer of complexity when it comes to employee wellbeing. Many managers are navigating this without a clear roadmap โ often relying on gut instinct, inconsistent check-ins, or hoping HR has it covered.
Let's change that.
๐ป The Hidden Cost of Remote WorkRemote working environments can blur the boundaries between home and work, creating stressors that aren't always visible. Isolation, screen fatigue, and the pressure to always be "on" have left many employees feeling emotionally exhausted โ but silently so.
Managers have told us:
"I don't know how to tell if someone's struggling unless they say something." "People show up to meetings, but I can sense they're not really there." "The cameras are off, engagement is low, and I'm worried about what I'm not seeing."
And they're right to be concerned. Mental health in the workplace has never been more important โ especially in a remote world where the usual cues are missing. Your team may be physically present, but emotionally checked out. And that disconnection comes at a cost: decreased productivity, low morale, burnout, and turnover.
๐ฏ What Managers Need to KnowIn this episode, we pull back the curtain on what's really going on behind the scenes โ and share practical insights from our signature mental health training for managers course. These aren't fluffy concepts โ they're grounded in neuroscience, psychology, and more than a decade of experience working with leaders.
Here's what we explore:
๐ What to say (and what not to say) when someone is clearly struggling
๐ฅ Why encouraging camera use in meetings matters โ and how to do it with empathy, not force
๐ง How to develop active listening skills when you can't rely on body language or tone
๐ค How to spot emotional withdrawal and disengagement before it leads to burnout
๐ฌ Ways to make check-ins feel safe, authentic, and psychologically nourishing
These are the skills every manager needs โ whether your team is fully remote, hybrid, or dispersed across multiple locations.
๐ค Lead with Empathy. Create Real Connection.When you can't read the room, you need to know how to read the energy. You need to know what questions to ask, how to hold space, and how to make it okay for someone to say, "I'm not okay."
Because here's the truth: if your managers don't know how to support mental health in a remote environment, your culture will suffer โ quietly and gradually. And by the time performance issues surface, the damage is already done.
This episode gives you a practical, compassionate, and strategic starting point.
๐ Ready to Empower Your Managers with the Skills That Matter?Book your complimentary training call and discover how our proven mental health training for managers helps leaders create emotionally intelligent teams โ even across screens.
They'll learn how to lead with presence, listen with impact, and respond with confidence โ no guesswork, no awkwardness, and no more "hoping it's enough."
๐ Click here to book your call now.
In this new remote working world managers are asking the questions...
- how do I spot signs people are not OK if their camera is off?
- how do I have conversations about mental health on line?
- How do I have conversations with my team about how they are doing if I'm not in the same room with them?
- how do I get my team to put their cameras on in team meetings?
- How can I tell how some is doing if I am not in the office?
All great questions and vital to get a handle on as a manager! So join us in this podcast where we share with you some top tips and insights to enable you to manage mental health on line, create connection and make on line meetings more human!
Links https://themindsolution.com/ https://www.linkedin.com/in/saramaude/ Contact us at [email protected]
"you are great at being tactical, but you're not very strategic!"
Ian Pilbeam, CEO of The HR Dept. shares with us his journey from being a tactical HR professional to a true strategic HR leader. Join us where we chat all things;
- Wellbeing in the workplace and how we need to support employees in this post Covid world
- Getting C Suite leaders engaged with wellbeing in the board room
- How to raise your profile as a strategic HR Leader
- The real role of HR
- Tactical versus strategic HR
Links https://themindsolution.com/ https://www.linkedin.com/in/saramaude/ Contact us at [email protected]
If you've ever heard those wordsโor said them to yourselfโthis episode is for you.
Join me in conversation with Ian Pilbeam, CEO of The HR Dept, as we explore what it really takes to step out of the day-to-day and step into the boardroom as a trusted strategic advisor. Drawing from Ian's own evolution from tactical HR to strategic leadership, we uncover what's needed for HR professionals to lead with impact in a post-Covid world.
๐ง What We Cover:๐ผ The real role of HR beyond policies and procedures
๐งญ How to raise your profile as a strategic HR leader (and get C-suite buy-in)
๐ฑ Wellbeing in the workplaceโand how HR can influence it from the top down
๐งโโ๏ธ The mindset shift from firefighting to future-shaping
๐ก The link between emotional intelligence training for HR teams and strategic influence
You're an HR leader navigating the pressures of post-pandemic workplace wellbeing
You want to shift from doing to leadingโand be seen as a valuable strategic asset
You're ready to create meaningful impact without running yourself into the ground
Our emotional intelligence training for HR teams helps transform reactive, overstretched professionals into grounded, present, and strategic leaders.
๐ Book a clarity call today and discover how to unlock your team's full potential.
The Science Behind Wellness at Work: Dr. David Hamilton on the Power of the Mind and Body
What if the so-called 'woo woo' stuffโฆ actually works? In this feel-good, evidence-packed episode, I'm joined by Hay House author and former scientist Dr. David Hamilton to explore the very real science behind wellbeing practices that boost employee health, mindset, and performance.
If you're curious about how neuroscience, kindness, and visualisation shape wellness at work, this one's for you.
๐ง What We Cover:๐ฟ Why spending time in nature boosts physical healthโand why it matters for your people
๐ฏ The science behind visualisation and how it drives performance and presence
โ๏ธ Why cold water may be the most accessible anti-ageing tool on the planet
๐งฌ The proven link between kindness and your biochemistry
๐ฌ How to create more empathetic conversations in the workplace
๐ฎ Why the power of the mind is your biggest untapped wellbeing tool
You're a purpose-driven leader, HR professional, or wellbeing champion looking to understand the neuroscience behind what truly fuels employee wellbeing in the workplace.
๐ฌ Want to Create a Culture Where Science and Soul Align?At The Mind Solution, we deliver employee wellbeing webinars and workplace wellbeing programmes that blend cutting-edge science with deep emotional intelligence.
๐ If you're ready to create a healthier, more connected workforceโ ๐ Let's talk about how we can support you
You can find out more about David Hamilton at: https://drdavidhamilton.com/
We were absolutely DELIGHTED to be joined by the amazing Dr. David Hamilton!
Scottish scientist turned Hay House author, David talks to us about his new book - Why Woo Woo works!
In this insightful interview you will learn about;
- Why nature has such a profound impact on our physical health - The power of visualisation to be at your best - Why cold water is anti ageing - How to use the power of the mind to create your day and get results - The impact of kindness on the body - Why empathy is so powerful and how to have empathetic conversations
We trust you will enjoy this interview as much as we did!
You can find more out about Davids at: https://drdavidhamilton.com/
Links
https://themindsolution.com/ https://www.linkedin.com/in/saramaude/ Contact us at [email protected]
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