In this episode, Jenny, Deanna, and Bud Mingledorff delve into the rich history and evolution of Mingledorff's. They discuss the importance of scorekeeping in business, the transition from traditional communication methods to modern technology, and the significance of transparency in corporate culture. The conversation also highlights the personal journey of leadership within the family business, the historical context of air conditioning, and the impact of technological advancements on HVAC solutions. Throughout the discussion, Bud reflects on the importance of customer service, employee recognition, and the lessons learned from their experiences.