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The Modern SaaS Podcast
The Modern SaaS Podcast episodes
- How simple changes to coaching can elevate performance: Aditya Kothadiya
The Importance of Coaching (00:45)
Role of Coaching Across Teams (03:10)
Where to Start with Coaching (4:34)
Implementing Best Coaching Practices (07:25)
Personalization in Coaching (10:39)
Building a Coaching Culture and Hiring (19:55)
Continuous Coaching (26:10)
Keeping Accountable with Coaching (27:44)
Top Coaching Advice from Aditya (31:23)
35 min - How to win in a competitive market: Sujan PatelGet ready for a power-packed episode as we sit down with the incredible Sujan Patel, Founder and CEO of Mailshake, to unravel the secrets to standing out and winning in a competitive market.Today, competition is popping up all around us, vying for the attention of the very few buyers ready to buy. Sellers need to up their game.Join us for a casual chat where Sujan shares insights on standing out to modern buyers, crafting a killer pitch and what Sales leaders must know and do in order to win.Whether you're a seasoned SaaS leader or just starting out, this episode is your fast track to success in the hustle of the competitive market. Let's dive in and start winning together!35 min
- Creating modern buyer experiences that convert: Natalie MarcotullioAre you delighting or frustrating buyers? Are you keeping pace with the latest trends buyers expect when they land on your website? Are you staying top of mind? 🤔Aditya and Natalie Marcotullio, Head of Growth and Operations at Navattic, kick back to chat about the best practices for creating modern buying experiences that actually convert. Discover strategies to turn visitors into customers, beginning with your website's explainer video and how you present (or hide) pricing. Make sure you're effectively showcasing the true value of your product, making it a no-brainer for potential buyers.Aditya and Natalie also dive into some additional tips for PLG companies when choosing the right channels for your audience, how to build nurture campaigns and starting your own influencer program to keep your brand top of mind.30 min
- How to build your community from the scratch: Lloyed Lobo
In this episode of The Modern SaaS Podcast, Lloyed Lobo, the founder of Boast.ai and Traction, joins us to discuss how to go about building a community. Lloyed is also the author of the book "From Grassroots to Greatness" which gives you 13 rules to build an iconic brand with the help of comunity.
Through this episode, he shares with us the insights he's gathered from years of experience in building startups, communities, events, and conferences, and distills community building into a framework called CAMPER.
𝗖𝗛𝗔𝗣𝗧𝗘𝗥𝗦
00:00 - Intro01:53 - The problem discovery for Boast.ai
04:42 - Startups are built in phases
07:11 - The two major gaps that startup community solves
08:25 - How to identify which problem to tackle
12:40 - How the Traction conference came into being
16:13 - Building social proof
25:15 - Budgeting and ROI planning when building a community
28:00 - Overcoming setbacks
30:25 - Need to communicate value regularly
32:10 - Lloyed's inspiring story
39:00 - The CAMPER framework for community building
39:48 - How concepts become a cult
41:21 - 6 core values
53:30 - Where should you start?
55:00 - Types of communities you can build
1:00:00 - Enabling customers to run your community
1:07:37 - Why host the cool parties
1:12:57 - Closing notes
💌 Connect with Lloyed Lobo💌
➟ Linkedin 🔗 https://www.linkedin.com/in/lloyedlobo/
Also, please listen to the episode on:
➟ Apple 🔗
➟ Spotify 🔗
✨ Subscribe to Avoma's Channel✨
🔗https://www.youtube.com/channel/UCpSiDrsEUx2Qywfb1V3CII
✨About Avoma✨
Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology helps customer-facing teams capture important customer information, before, during, and after important meetings.
🔗 https://www.avoma.com/
🎥𝗖𝗵𝗲𝗰𝗸𝗼𝘂𝘁 𝗠𝘆 𝗢𝘁𝗵𝗲𝗿 𝗩𝗶𝗱𝗲𝗼𝘀
➟ The game-changing shift in SaaS sales | Mona Akmal | The Modern SaaS Podcast | Ep #23 🔗 https://youtu.be/hYRTP5eVlow
➟ How to close deals faster in the current economy | Mor Assouline | The Modern SaaS Podcast | Ep #24 🔗https://youtu.be/l5JISfmFUFk
𝗙𝗼𝗹𝗹𝗼𝘄 𝗢𝗻 𝗦𝗼𝗰𝗶𝗮𝗹
➟ Linkedin 🔗https://www.linkedin.com/company/avoma
➟ Twitter 🔗https://twitter.com/AvomaInc
#saas #community #communityconnection
𝗥𝗲𝗹𝗮𝘁𝗲𝗱 𝗦𝗲𝗮𝗿𝗰𝗵𝗲𝘀:
community building
community l
loyed lobo
grassroots to greatness
1 hr 14 min - How problem defining helps you close deals faster: Aman Singh
In this episode of The Modern SaaS Podcast, Aman Singh, founder of The Curious Consultant explains how problem defining and problem solving are two different facets of sales and customer success.
𝗖𝗛𝗔𝗣𝗧𝗘𝗥𝗦
00:00 - Intro
01:16 - The story behind 'The Curious Consultant'
04:10 - The taboo behind talking about failures
07:27 - The hypothesis of inefficient meetings
08:40 - Failing your way to success
11:33 - The need to be vulnerable
16:10 - 80% of your sales is won and lost in discovery calls
16:26 - Lead with fear
18:42 - Why extreme ownership is important for sales
19:17 - Problem defining
25:23 - Problem defining vs problem solving
29:34 - How to know you've moved from symptoms to disease
32:04 - Understanding introversion vs extroversion
38:58 - Gender biases in sales
44:30 - Selling to different geos
49:04 - Do not use presentations, have conversations
52:35 - Closing notes
💌 Connect with Aman Singh💌
➟ Linkedin 🔗 https://www.linkedin.com/in/thecuriousconsultant/
Also, please listen to the episode on:
➟ Apple 🔗
➟ Spotify 🔗
✨ Subscribe to Avoma's Channel✨
🔗https://www.youtube.com/channel/UCpSiDrsEUx2Qywfb1V3CII
✨About Avoma✨ Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology helps customer-facing teams capture important customer information, before, during, and after important meetings.
🔗 https://www.avoma.com/
🎥𝗖𝗵𝗲𝗰𝗸𝗼𝘂𝘁 𝗠𝘆 𝗢𝘁𝗵𝗲𝗿 𝗩𝗶𝗱𝗲𝗼𝘀
➟ The game-changing shift in SaaS sales | Mona Akmal | The Modern SaaS Podcast | Ep #23 🔗 https://youtu.be/hYRTP5eVlow
➟ How to close deals faster in the current economy | Mor Assouline | The Modern SaaS Podcast | Ep #24 🔗https://youtu.be/l5JISfmFUFk
➟ How Onboarding Shapes Churn & Expansions | Srikrishnan Ganesan | The Modern SaaS Podcast | Ep #25 🔗https://youtu.be/V4Ug50Z9SVg
𝗙𝗼𝗹𝗹𝗼𝘄 𝗢𝗻 𝗦𝗼𝗰𝗶𝗮𝗹
➟ Linkedin 🔗https://www.linkedin.com/company/avoma
➟ Twitter 🔗https://twitter.com/AvomaInc
#saas #sales #problemsolving
𝗥𝗲𝗹𝗮𝘁𝗲𝗱 𝗦𝗲𝗮𝗿𝗰𝗵𝗲𝘀:
problem defining
modern saas podcast
problem solving
customer churn
sales discovery
54 min - How onboarding shapes customer churn & expansions: Srikrishnan Ganesan
In this episode of The Modern SaaS Podcast, Srikrishnan Ganesan, the CEO of Rocketlane, joins us to discuss how customer onboarding shapes churn and expansions.
He shares with us the insights he's gathered from years of experience, and explains how onboarding can help your company avoid costly churn and help you build the base for account expansions.
𝗖𝗛𝗔𝗣𝗧𝗘𝗥𝗦
00:00 - Intro
00:56 -True churn happens in onboarding
03:22 - The story behind Rocketlane
06:32 - The customer shareability gap
09:48 - Purpose built software vs. all-in-one solutions
15:19 - Need for customer status update
18:13 - Common mistake: Not sharing implementation timelines with customer
22:42 - Have a pre-kick off call
27:43 - Shifting responsibilities in the product-led sales world
31:06 - Role of community in shaping the product
34:30 - How building a community helps
38:06 - Where does community fit in the org chart
40:04 - What's a great buyer journey
43:53 - Focus on brand from early
44:46 - Closing notes
💌 Connect with Srikrishnan Ganesan💌
➟ Linkedin 🔗 https://www.linkedin.com/in/srikrishnang
Also, please listen to the episode on:
➟ Apple 🔗
➟ Spotify 🔗
✨ Subscribe to Avoma's Channel✨
🔗https://www.youtube.com/channel/UCpSiDrsEUx2Qywfb1V3CII
✨About Avoma✨
Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology helps customer-facing teams capture important customer information, before, during, and after important meetings.
🔗 https://www.avoma.com/
🎥𝗖𝗵𝗲𝗰𝗸𝗼𝘂𝘁 𝗠𝘆 𝗢𝘁𝗵𝗲𝗿 𝗩𝗶𝗱𝗲𝗼𝘀
➟ The game-changing shift in SaaS sales | Mona Akmal | The Modern SaaS Podcast | Ep #23 🔗 https://youtu.be/hYRTP5eVlow
➟ How to close deals faster in the current economy | Mor Assouline | The Modern SaaS Podcast | Ep #24 🔗https://youtu.be/l5JISfmFUFk
𝗙𝗼𝗹𝗹𝗼𝘄 𝗢𝗻 𝗦𝗼𝗰𝗶𝗮𝗹
➟ Linkedin 🔗https://www.linkedin.com/company/avoma
➟ Twitter 🔗https://twitter.com/AvomaInc
#saas #customerexperience #onboarding
𝗥𝗲𝗹𝗮𝘁𝗲𝗱 𝗦𝗲𝗮𝗿𝗰𝗵𝗲𝘀:
customer onboarding
modern saas podcast
modern onboarding
customer churn
account expansions47 min - How to close deals faster in the current economy: Mor Assouline
In this episode of The Modern SaaS Podcast, Mor Assouline, the founder of FDTC, shares with us some his insights on what it takes in the current economic conditions to have a better deal close rate and how to create successful customer journeys.
He shares actionable tips on how to do forecasting better, set the right expectations, and what high quality sales discovery and demo looks like.
𝗖𝗛𝗔𝗣𝗧𝗘𝗥𝗦00:00 - Intro
01:40 - Is it a market issue or sales issue?
06:42 - How to arrive at sales quota
10:27 - Setting expectations upfront
11:29 - The need for sales coaching for the current environment
11:14 - Why sales needs so much coaching?
15:16 - Building a buyer scenario matrix
18:10 - How much should reps know about their product
24:30 - The frustrations in buying experience
29:30 - Qualifying the demos booked
32:16 - Optimizing the demo to close experience
33:31 - Things not to miss when you give a demo
36:48 - Case example: How to do a disco+demo
39:45 - The narrative is more important than the feature
41:28 - Building a culture of learning
46:52 - Habits to get the most value of meeting insights
52:00 - Build familiarity before your do your outreach
52:34 - Closing notes
💌 Connect with Mor Assouline💌
➟ Linkedin 🔗https://www.linkedin.com/in/morassouline/
Also, please listen to the episode on:
➟ Apple 🔗
➟ Spotify 🔗
✨ Subscribe to Avoma's Channel✨
🔗https://www.youtube.com/channel/UCpSiDrsEUx2Qywfb1V3CII
✨About Avoma✨ Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology helps customer-facing teams capture important customer information, before, during, and after important meetings.🔗 https://www.avoma.com/
🎥𝗖𝗵𝗲𝗰𝗸𝗼𝘂𝘁 𝗠𝘆 𝗢𝘁𝗵𝗲𝗿 𝗩𝗶𝗱𝗲𝗼𝘀
➟ The game-changing shift in SaaS sales | Mona Akmal | The Modern SaaS Podcast | Ep #23 🔗 https://youtu.be/hYRTP5eVlow➟ 7 creative prospecting tips to stand out in tough financial times | Ep 22 | The Modern SaaS Podcast 🔗 https://youtu.be/8VAE892WQCw
𝗙𝗼𝗹𝗹𝗼𝘄 𝗢𝗻 𝗦𝗼𝗰𝗶𝗮𝗹
➟ Linkedin 🔗https://www.linkedin.com/company/avoma
➟ Twitter 🔗https://twitter.com/AvomaInc #saas #sales #selling
𝗥𝗲𝗹𝗮𝘁𝗲𝗱 𝗦𝗲𝗮𝗿𝗰𝗵𝗲𝘀:
sales quota
modern saas
modern sales
forecasting54 min - The shocking truth about selling SaaS in today's market
Mona Akmal, CEO of Falkon AI, joins Aditya Kothadiya on the Modern SaaS Podcast to talk about the game-changing shift in SaaS sales. In this episode, Mona discusses the shocking truth about how SaaS sales works in today's world.
If you're looking to improve the buyer experience and sales conversion, then this episode is for you.
𝗖𝗛𝗔𝗣𝗧𝗘𝗥𝗦
00:00 - Intro
01:17 - The Falkon journey
03:36 - Sales and pivots based on feedback
05:44 - Why sales win rates go down upon transition from founder-led?
07:10 - Founders should never hire sales until...
11:14 - Why sales needs so much coaching?
16:20 - Sales acumen is key
18:24 - The sales decision tree
19:45 - Executing the sales decision tree
22:22 - Bad sales advice vs good advice
27:54 - Sales now is different from last 5 years
33:00 - Improve sales efficiency
34:28 - Don't bring your sales engineer on your first demo
39:50 - Don't offer this kind of experience
40:46 - The mistake while we sell
47:06 - How is Falkon different
52:17 - Stop chasing product market fit
💌 Connect with Mona Akmal💌
➟ Linkedin 🔗 https://www.linkedin.com/in/mona-akmal/
Also, please listen to the episode on:
➟ Apple 🔗
➟ Spotify 🔗
➟ Google Podcast 🔗
✨ Subscribe to Avoma's Channel✨
🔗https://www.youtube.com/channel/UCpSiDrsEUx2Qywfb1V3CII
✨About Avoma✨
Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology helps customer-facing teams capture important customer information, before, during, and after important meetings.
🔗 https://www.avoma.com/
🎥𝗖𝗵𝗲𝗰𝗸𝗼𝘂𝘁 𝗠𝘆 𝗢𝘁𝗵𝗲𝗿 𝗩𝗶𝗱𝗲𝗼𝘀
➟ 7 creative prospecting tips to stand out in tough financial times | Ep 22 | The Modern SaaS Podcast
🔗 https://youtu.be/8VAE892WQCw
➟ Modern Prospecting with LinkedIn Social Selling | Episode 21 | The Modern SaaS Podcast
🔗 https://youtu.be/YT73xDcWOHY
𝗙𝗼𝗹𝗹𝗼𝘄 𝗢𝗻 𝗦𝗼𝗰𝗶𝗮𝗹
➟ Linkedin 🔗https://www.linkedin.com/company/avoma
➟ Twitter 🔗https://twitter.com/AvomaInc
#saas #sales #selling
𝗥𝗲𝗹𝗮𝘁𝗲𝗱 𝗦𝗲𝗮𝗿𝗰𝗵𝗲𝘀:
sales
modern saas
modern sales
growthmindset
55 min - 7 creative prospecting tips to stand out in tough financial timesIn this episode, Kris Rudeegraap (Co-founder & CEO, Sendoso) and Aditya Kothadiya (Co-founder & CEO, Avoma) discuss modern prospecting with creative gifting strategies -- i.e., how you can prospect creatively where your creativity can supersede the budget constraints.➡️ Key Points covered00:00 - Intro03:20 - Prospecting approach during the economic downturn05:10 - Good and bad cold outreach experiences09:30 - The need to be informative than being overly salesy12:15 - Use sales engagement tools sensibly else it becomes spammy15:22 - The modern trends in prospecting20:00 - It's about getting the tools & strategy combination right24:05 - The role of gifting while prospecting26:07 - Personalize your gifting with meaningful notes31:49 - Gifting is about impact, not the $$ spent35:40 - Humanize the outreach and relationship39:25 - How to think about gifting based on ROI41:08 - Key takeaway➡️ The Modern SaaS PodcastTake a look at our other podcast episodes - https://www.avoma.com/podcast42 min
- Modern Prospecting with LinkedIn Social SellingIn this episode, Collin Cadmus (Revenue Growth Coach, Collin Cadmus, LLC) and Aditya Kothadiya (Co-founder & CEO, Avoma) discuss modern prospecting -- i.e., how to prospect in the modern SaaS era.➡️ Key Points covered00:00 - Intro01:31 - What Collin Cadmus is upto, these days04:05 - Make human sales more valuable than AI07:52 - Recent bad experience when prospecting wasn't done well15:58 - Why you don't recall great outreach experiences18:56 - The mindset due to which prospecting fails24:13 - How to get started with social selling on LinkedIn27:07 - Start doing before selling it32:00 - How building authority with authenticity works39:33 - Converting the thought leadership into booking meetings43:00 - Why it takes long for best practices to change46:05 - Transition from dollars to value54:02 - What does a forward looking SDR compensation model look like?1:01:02 - Key highlights & takeaways1 hr 4 min
About The Modern SaaS Podcast
From the publisher's feed
The podcast for SaaS founders and operators, where we discuss how to build and grow B2B SaaS in a modern way. Real conversations, straight from the heart.