Your firm doesn’t get a second chance — and callbacks are killing your conversions.

In this episode, Gary explains why “We’ll call you back” is the most expensive sentence in legal intake and how hesitation from attorneys leads to lost clients, lost revenue, and lost opportunities.

In this episode, Gary covers:

🔹Why attention is the new currency in intake

🔹Why intake shouldn’t have to “muscle through” without attorney support

🔹Why escalation must happen immediately

🔹How the callback mindset silently destroys ROI

If you want to sign more of the cases you’re already paying to generate, start here.

👉 Listen now + share with your entire intake team.

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