Effective leadership communication and influence, whether it’s with your team, your clients, or your company partners is 87% people knowledge and only 13% product knowledge.

Think about that for a moment. 87% of our success is based on people knowledge, not product knowledge. Yet, insurance organizations spend the majority of their time training only the technical side of the business.

Developing high-level communication skills is hard work, but it’s hard work that creates a huge return on investment.