🎙 Welcome to the official first episode of Hard Refresh! Hosts Karina Neff and Caden Hutchens kick things off with a deep dive into one of the most common misconceptions in business and operations: "The Myth of More Bodies"—the belief that throwing more people at a problem will fix inefficiencies. Spoiler alert: it won’t.

In This Episode:

🔹 Quick Control:

• Updates from the ISSA Tech and Innovation Committee
• Upcoming webinars and content initiatives focused on automation, implementation and adaption
• Potential townhall and live webinar discussions coming soon

🔹 Clear Cache:

• The "More Bodies" Fallacy - Why adding more people isn't always the answer
• The importance of process over people - a controversial take, but one that leads to scalable success
• Who should lead technology implementation? How IT, operations, client engagement, and leadership play key roles.
• The critical need for organizational structure and process mapping before rolling out new tech
• How AI and automation are shaping the future of workforce management

💡 If you're in facility operations, commercialcleaning, or tech leadership, this episode will challenge the way you think about scaling, efficiency, and the role of technology in operations.

Resources & Links:

📌 Join the ISSA Tech & Innovation Community–https://www.linkedin.com/groups/13063462/

🎧 Subscribe & Follow Hard Refreshon Spotify, YouTube, and your favorite podcast platform to stay ahead of the curve!

Connect with Karina: https://www.linkedin.com/in/karina-neff-01b0782a/

Connect with Caden: https://www.linkedin.com/in/caden-hutchens/