Heya! It's me Imoen! 
Wait a second.
On this episode of Caffeinated CX we talk about coaching, and why some people feel... a certain way about it. 
Why is coaching at some places a negative? Why is it that at some places the only time an employee meets with a team lead or a supervisor it's because they messed up? That's a bit messed up, maybe they need the coaching. Who knows. 
Anyway, here's the <a href="https://linktr.ee/caffcx">LinkTree</a>, and remember to buy my book!

Heya! It's me Imoen! Wait a second. On this episode of Caffeinated CX we talk about coaching, and why some people feel... a certain way about it. Why is coaching at some places a negative? Why is it that at some places the only time an employee meets with a team lead or a supervisor it's because they messed up? That's a bit messed up, maybe they need the coaching. Who knows. Anyway, here's the LinkTree, and remember to buy my book!

Heya! It's me Imoen!&nbsp;
Wait a second.
On this episode of Caffeinated CX we talk about coaching, and why some people feel... a certain way about it.&nbsp;
Why is coaching at some places a negative? Why is it that at some places the only time an employee meets with a team lead or a supervisor it's because they messed up? That's a bit messed up, maybe they need the coaching. Who knows.&nbsp;
Anyway, here's the <a href="https://linktr.ee/caffcx" rel="noopener noreferrer">LinkTree</a>, and remember to buy my book! &nbsp;

The Negative Connotations of Coaching

CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.

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The Negative Connotations of Coaching

The Negative Connotations of Coaching