The New England Lean Podcast

Link to all our podcast episodes: https://newenglandleanconsulting.com/podcast/

New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

Paul W. Critchley, President & Founder of New England Lean Consulting:

Company website: https://newenglandleanconsulting.com/

Twitter: https://twitter.com/NELeanguy

Company page: https://www.linkedin.com/company/new-england-lean-consulting/

YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

Lean Communicators Website: https://leancommunicators.com/

#LeanCommunicators

This week welcome Jamie Flinchbaugh to the show!

As founder of JFlinch, Jamie has helped purpose-driven leaders craft effective, resilient organizations at over 300 companies. Leveraging more than 30-years of experience and helping build over 20 companies, Jamie collaborates with leaders and their teams to bridge capability, strategic, cultural, and systems gaps so that they can safely span potential pitfalls and have a purposeful impact on their organizations.

Jamie has helped leaders across a wide spectrum of industries including healthcare, utilities, technology, consumer products, and professional services, including Harley-Davidson, Intel, Mars, Amazon, Crayola, Fidelity, Whirlpool, among many others.

Jamie is the author of a new book, People Solve Problems and co-author of The Hitchhiker’s Guide to Lean. He is also the co-host of the podcasts Lean Whiskey and Happy Heuristics.

As always - I hope you enjoy it, and I hope you get something from it! Make it a great week!

Jamie’s contact info:

Jamie’s LinkedIn: https://www.linkedin.com/company/jflinch/

Jamie’s Twitter: https://twitter.com/flinchbaugh

Jamie’s Instagram: https://www.instagram.com/jflinchco/

Jamie’s YouTube Channel: https://www.youtube.com/channel/UCULxxlGBTi2-nrDPCBRdQmw

Jamie’s Professional Facebook: https://www.facebook.com/JFlinchco

New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

Paul W. Critchley, President & Founder of New England Lean Consulting:

Company website: https://newenglandleanconsulting.com/

Twitter: https://twitter.com/NELeanguy

Company page: https://www.linkedin.com/company/new-england-lean-consulting/

YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

Lean Communicators Website: https://leancommunicators.com/

#LeanCommunicators

This week welcome Kyle Kumpf to the show!

In Kyle’s own words; here’s who he is:

“I get out of bed in the morning to end human suffering as it relates to process.

Problems are a direct result of process; however:

• People are often the first to get blamed

• Little to no support is provided to uncover why problems occur

• Processes are often made more complex in response to problems

We spend most of our lives at work. Our talents and ideas shouldn’t be inhibited by draconian management behavior and poor processes.

When we have simple, visible systems in place, we can accomplish great things at work while having more time with our families, hobbies and interests.” Amen Kyle!

As always - I hope you enjoy it, and I hope you get something from it! Make it a great week!

Kyle’s contact info:

Kyle’s LinkedIn: https://www.linkedin.com/in/kyle-kumpf/

New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

Paul W. Critchley, President & Founder of New England Lean Consulting:

Company website: https://newenglandleanconsulting.com/

Twitter: https://twitter.com/NELeanguy

Company page: https://www.linkedin.com/company/new-england-lean-consulting/

YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

Lean Communicators Website: https://leancommunicators.com/

#LeanCommunicators

This week welcome Steve Spear to the show – LIVE! From the GBMP Northeast Lean Conference!!

Steven J. Spear is Senior Lecturer at MIT's Sloan School of Management and Senior Fellow at the Institute for Healthcare Improvement. His book, The High Velocity Edge, has won the Philip Crosby Medal from the American Society for Quality (ASQ) in 2011.

Spear's research has been acknowledged with five Shingo Prizes and a McKinsey award from Harvard Business Review. His “Decoding the DNA of the Toyota Production System” and “Learning to Lead at Toyota,” are part of the lean manufacturing canon. His “Fixing Healthcare from the Inside, Today” and articles in Annals of Internal Medicine and Academic Medicine have been on the forefront in healthcare improvement. He's contributed to the Boston Globe and New York Times and has appeared on Bloomberg and CBS. Clients have included Intel, Lockheed Martin, Intuit, Novelis, Alcoa, Memorial Sloan Kettering, and Beth Israel Deaconess Medical Center, the US Army's Rapid Equipping Force, and the US Navy.

As always - I hope you enjoy it, and I hope you get something from it! Make it a great week!

Steve’s contact info:

Steve’s LinkedIn: https://www.linkedin.com/in/stevespear/

Steve’s Company Website: http://www.thehighvelocityedge.com/

Steve’s Company Website: https://wp.seetosolve.com/

New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

Paul W. Critchley, President & Founder of New England Lean Consulting:

Company website: https://newenglandleanconsulting.com/

Twitter: https://twitter.com/NELeanguy

Company page: https://www.linkedin.com/company/new-england-lean-consulting/

YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

Lean Communicators Website: https://leancommunicators.com/

#LeanCommunicators

This week welcome Dr. Mohamed Saleh to the show – LIVE! From the GBMP Northeast Lean Conference!!

Dr. Saleh has been a practitioner in Lean & Six Sigma transformations for the past several years, in both manufacturing and service sectors. Mohamed was directly mentored by one of the country’s foremost experts on enterprise-wide Lean transformation and the Toyota Production System (TPS). He has extensive experience in hands-on healthcare, manufacturing, supply chain, network optimization and enterprise information systems. Mohamed’s academic credentials include a Certified Six Sigma Black Belt from Kaplan University, a Masters in Technology Management & Bachelors in Mechanical Engineering from Central Connecticut State University and a PhD in Business Administration from Northcentral University.

He's also a close personal friend of mine, and one of the best humans I know.

As always - I hope you enjoy it, and I hope you get something from it! Make it a great week!

Mohamed’s contact info:

Mohamed’s LinkedIn: https://www.linkedin.com/in/mohamed-saleh-phd/

Mohamed’s Company Website: https://www.vizllc.com/

New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

Paul W. Critchley, President & Founder of New England Lean Consulting:

Company website: https://newenglandleanconsulting.com/

Twitter: https://twitter.com/NELeanguy

Company page: https://www.linkedin.com/company/new-england-lean-consulting/

YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

Lean Communicators Website: https://leancommunicators.com/

#LeanCommunicators

This week welcome Lisa Boisvert to the show – LIVE! From the GBMP Northeast Lean Conference!!

Lisa is a trusted executive advisor, excelling at building consensus across multiple departments and disciplines. Organizational effectiveness consultant guiding leadership teams to business results through the application of Hoshin Planning and Continuous Improvement tools and practices.

As always - I hope you enjoy it, and I hope you get something from it! Make it a great week!

Lisa’s contact info:

Lisa’s LinkedIn: https://www.linkedin.com/in/lisa-boisvert-1a6ab89/

Lisa’s Website: https://bclearning.com/

Amazon link to Lisa’s book: https://www.amazon.com/Reflections-Hoshin-Planning-Guidance-Practitioners/dp/148229978X/ref=sr_1_1?dchild=1&keywords=reflections+hoshin+planning&qid=1634504318&sr=8-1

New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

Paul W. Critchley, President & Founder of New England Lean Consulting:

Company website: https://newenglandleanconsulting.com/

Twitter: https://twitter.com/NELeanguy

Company page: https://www.linkedin.com/company/new-england-lean-consulting/

YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

Lean Communicators Website: https://leancommunicators.com/

#LeanCommunicators

This week welcome Paul Serafino back to the show – LIVE! From the GBMP Northeast Lean Conference!!

Paul is the creator and CEO of Accelerated Journey. He coaches managers and executives from all industries to redefine their professional vision, rediscover their purpose, and build their dream leadership careers. In his 20 years in leadership strategy and continuous improvement, Paul has helped hundreds of smart, driven professionals get unstuck and get on a path to having greater impact, exciting growth, and better balance throughout their lives. He follows a very simple philosophy: transformation doesn't take a long time, it only takes a decision and commitment to become the very best version of yourself.

As always - I hope you enjoy it, and I hope you get something from it! Make it a great week!

Link to Paul's first episode with us: https://newenglandleanconsulting.com/big-ideas-bigger-goals-and-balancing-leadership-power-with-paul-serafino/

Paul’s contact info:

Paul’s LinkedIn: https://www.linkedin.com/in/pserafino/

Paul’s Website: https://paulserafino.com/

New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

Paul W. Critchley, President & Founder of New England Lean Consulting:

Company website: https://newenglandleanconsulting.com/

Twitter: https://twitter.com/NELeanguy

Company page: https://www.linkedin.com/company/new-england-lean-consulting/

YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

Lean Communicators Website: https://leancommunicators.com/

#LeanCommunicators

This week welcome Bob Wallner to the show – recorded LIVE from the GBMP Northeast Lean Conference!!

Bob is a good friend of mine. He’s a Lean thinker & one of the most self-reflective people I know.

After graduating from Westfield State University in Massachusetts in 1993, Bob became heavily involved with Supply Chain Management in plastics manufacturing. From 1994 – 2006 his focus was end-to-end Supply Chain Management including purchasing, warehousing, distribution, logistics, production control, and scheduling. In 2000, Bob achieved his CPIM certification from APICS.

Bob also has a Lean Six Sigma Black Belt, a Shingo Bronze Certification, as well as a master’s degree in Lean Manufacturing from Kettering University. He’s also:

• a leader who tries to incorporate the wisdom of TOC, Lean & Six Sigma into his everyday life;

• a teacher and a student of continuous improvement;

• a role model for respectfully treating people;

• a believer in true Kaizen – tiny changes for the better;

• an audiobook and podcast junkie;

• a lover of philosophy, biographies, travel, cooking, music, and comedy;

• a backpacker, hiker, and general outdoor enthusiast;

• a "Papa" grandfather, father, step-father, husband, son, brother & uncle!

As always - I hope you enjoy it, and I hope you get something from it! Make it a great week!

Bob’s contact info:

Twitter: https://twitter.com/TIMPS_Bob

Linkedin: https://www.linkedin.com/in/bobwallner/

New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

Paul W. Critchley, President & Founder of New England Lean Consulting:

Company website: https://newenglandleanconsulting.com/

Twitter: https://twitter.com/NELeanguy

Company page: https://www.linkedin.com/company/new-england-lean-consulting/

YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

Lean Communicators Website: https://leancommunicators.com/

#LeanCommunicators

This week welcome Lauren Hisey to the show!

​​Lauren is a Continuous Business Process Improvement consultant, coach, trainer, and speaker. She specializes in helping business owners and leaders from mid-size organizations uncover and solve their business problems with Continuous Business Process Improvement (Lean, Six Sigma, etc.). Like us, she works with clients to help their businesses and organizations become simpler...faster... and BETTER!

As always - I hope you enjoy it, and I hope you get something from it! Make it a great week!

Lauren’s contact info:

Website: https://laurenhiseyconsulting.com/

Linkedin: https://www.linkedin.com/in/laurenhisey/

New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

Paul W. Critchley, President & Founder of New England Lean Consulting:

Company website: https://newenglandleanconsulting.com/

Twitter: https://twitter.com/NELeanguy

Company page: https://www.linkedin.com/company/new-england-lean-consulting/

YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

Lean Communicators Website: https://leancommunicators.com/

#LeanCommunicators

This week welcome Amy Bouchard to the show!

​​Amy Bouchard was a stay-at-home mom of two hen she got the idea to start her Whoopie Pie baking business. She made $1,900 in her first year, and was ecstatic.

Flash forward to today, and Wicked Whoopie’s sales are into the millions. Wicked Whoopie Pies have been featured on:

The Oprah Show, Oprah Magazine, Good Morning America, Food Network's "Unwrapped", "Road Tasted", "Roker on the Road", Rachael Ray Show, New York Times, DownEast Magazine & Food Network Magazine – among LOTS of others!

Amy walks us through some of the growing pains that came with growing her business – something that we Lean practitioners can relate to!

As always - I hope you enjoy it, and I hope you get something from it! Make it a great week!

Amy’s contact info:

Website: http://www.wickedwhoopies.com/

Facebook page: https://www.facebook.com/WickedWhoopies

Linkedin: https://www.linkedin.com/in/amy-bouchard-9b98503b/

New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

Paul W. Critchley, President & Founder of New England Lean Consulting:

Company website: https://newenglandleanconsulting.com/

Twitter: https://twitter.com/NELeanguy

Company page: https://www.linkedin.com/company/new-england-lean-consulting/

YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

Lean Communicators Website: https://leancommunicators.com/

#LeanCommunicators