The New Talent Code

Bristol Myers Squibb launched its MyGrowth platform to much excitement from employees and leaders alike. Both audiences were looking for major change.

Employees wanted training opportunities, insights in new roles, and better career paths. Leaders were looking to hire better candidates faster to address business needs.

The BMS HR team arrived at the solution: talent intelligence.

Melissa Keiser, Executive Director, Global Skills and Career Development Strategy at BMS, shares how her organization implemented and launched their platform in this episode of The New Talent Code.

Listen to learn more about:

-Why considering the employee experience is critical to launching a talent intelligence platform they’ll actually use.

-Where to start to build out your own talent intelligence program.

-The key role you need to gain buy-in from for a successful launch — and it isn’t just leadership.

Puerto Rico had a challenge to solve: two-thirds of its workforce didn’t have the skills they needed for the jobs they held. What started as a highly manual process to reskill employees and hire the right talent turned into a wildly successful adoption of talent intelligence.

Arnaldo Cruz, Deputy Executive Director of the Financial Oversight and Management Board for Puerto Rico, joins hosts Ligia Zamora and Jason Cerrato on The New Talent Code to share everything he has learned so far on the country’s talent intelligence journey.

Listen to learn more about:

- How Puerto Rico discovered talent intelligence as the solution to hiring challenges.

- The benefits of using talent intelligence to scale talent acquisition and talent management functions.

- Why smart and simple change management is key to successful adoption.

Prioritizing employee experience and growth is key when launching talent intelligence. Few are doing this better than Amdocs with their recently launched Harmony program.

Victoria Myers, Global Head of Talent Attraction, joins The New Talent Code to encourage others to embrace an AI-driven talent strategy and to offer advice for getting started on your own internal mobility journey.

Listen to learn more about:

-How to transform talent acquisition and attraction to find better candidates and improve the employee experience.

-Why a talent-centered approach is crucial to succeeding in talent intelligence and how to get C-suite buy-in.

-How to define success and next steps after launching talent intelligence.

Curiosity is key when it comes to learning about the benefits of talent intelligence, according to Hudson Global CEO Darren Lancaster.

As the leader of an organization focused on offering talent solutions, Lancaster is no stranger to spotting trends and adopting new technologies. With use of AI in the HR space on the rise, he’s already seeing how companies, including his own, are seeing success.

Lancaster joins hosts Ligia Zamora and Jason Cerrato for a conversation about recruiting, AI, and the future of work.

Listen to learn more about:

- Why the skills shortage continues to put pressure on organizations to find talent, and how leaders can prioritize candidates with high levels of learnability in response.

- The impact of GenAI on workforces — why it doesn’t eliminate jobs but creates opportunities.

- How recruiters can set the bar for their organizations when it comes to skills-based hiring.

Treating current and potential employees like customers may seem like a novel idea, but for Sophie Clifford, Vodafone’s Global Head of Talent Acquisition, it’s a concept that’s right at home with her organization’s goals.

Join us this week for our episode featuring Clifford, who has a holistic perspective to attracting and retaining the right talent. She joins hosts Ligia Zamora and Jason Cerrato for an insightful conversation about how Vodafone, with nearly 100,000 employees in 25 global markets, completely overhauled its HR processes and recruitment strategies with talent intelligence.

Clifford shares the critical lessons she learned along the way, including the need for collaboration, how to make skills a universal language, and the unavoidable but invaluable investment of time.

Listen to learn more about:

- Why AI-powered automation is the new recruiting standard, with internal education and collaboration being key to adoption.

- How real-time skills intelligence creates a common language among different HR functions, enabling a cohesive, end-to-end talent strategy.

- Why collaboration — and giving your employees a voice — is essential to implementation.

As an expert in the human capital market, Madeline Laurano’s latest research dives deep into the world of talent intelligence. Her paper, Demystifying Talent Intelligence, explains what talent intelligence is — and isn’t — and the ways it can impact an organization’s performance.

Laurano is a strong advocate for using AI to transform workforces — especially when it comes to driving change through a skills-based approach.

In this episode of The New Talent Code, Laurano joined hosts Ligia Zamora and Jason Cerrato to discuss:

- The definition of real talent intelligence — and how to tell the difference.

- What HR transformation entails, including changing mindsets and measuring outcomes.

- How to fix the disconnect between talent intelligence for the HR function and how it can serve the entire organization.

- Where organizations are getting stuck in the adoption process and how to address these challenges with a holistic approach.

An industry leader and American icon in equipment engineering and manufacturing, John Deere is also setting the pace when it comes to talent management.

Deere is putting its 75,000 employees in the driver’s seat of their careers. Head of Talent Management Julianne Brown-Meola is helping lead the way as a true advocate for building talent plans around skills.

In this episode of The New Talent Code, Brown-Meola joined hosts Ligia Zamora and Jason Cerrato to discuss her role, and Deere’s talent management strategies for finding and developing the technical “no-regret” skills they will need for the future.

In this episode, you’ll hear about:

- Why “all roads lead to skills” at John Deere.

- How talent leaders are creating an environment where every employee feels there is opportunity to develop their skills.

- How they practice what they preach: Collaboration and collusion across leaders and departments is key to creating a talent strategy that supports the business.

What will your role in HR look like in this new world of AI — and how can you successfully guide your employees and your organization through the transformation?

Jason Averbook, Senior Partner and Global Leader of HR transformation at Mercer, joined hosts Ligia Zamora and Jason Cerrato to answer these questions on The New Talent Code.

Averbook is a recognized authority on HR, the future of work, and the role of technology in shaping the workforce of tomorrow, and is the author of two books: HR from now to next: Reimagining the workplace of tomorrow and The ultimate guide to a digital workforce experience: Leap for a purpose.

In this episode (2 of 2), you’ll hear about:

- The key differences between implementation and deployment of new technologies — and why understanding the difference matters.

- Why you need to use data to inform all your decisions.

- How to think about GenAI’s potential impact on your business.

What will your role in HR look like in this new world of AI — and how can you successfully guide your employees and your organization through the transformation?

Jason Averbook, Senior Partner and Global Leader of HR transformation at Mercer, joined hosts Ligia Zamora and Jason Cerrato to answer these questions on The New Talent Code.

Averbook is a recognized authority on HR, the future of work, and the role of technology in shaping the workforce of tomorrow, and is the author of two books: HR from now to next: Reimagining the workplace of tomorrow and The ultimate guide to a digital workforce experience: Leap for a purpose.

In this episode (1 of 2), you’ll hear about:

- How the role of HR has changed drastically to support the intelligence economy.

- Why transformation is essential — you must unlearn to stay relevant.

- Why you must set benchmarks and measures of success that align to your overall business goals.

The New Talent Code is back — and features some of the best conversations we’ve had around HR transformation to date.

Join us as Eightfold’s Ligia Zamora and Jason Cerrato talk with today’s top HR thought leaders and practitioners to discuss what’s shaping the space today and the best ways to transform your workforce to be ready for anything.

From how GenAI will impact the space, to navigating AI regulations, to building an organization based on talent and skills, we hope you’ll listen in on our customers’ HR journeys and experts’ advice about how to best deploy AI in the HR space.

It’s all here in The New Talent Code.