‘They’ say that you shouldn’t rock the boat.
That you shouldn’t say anything that is going to antagonise someone.
‘They’ say that you should be polished and professional and accommodating.
VOMIT. Yes, perhaps in some in some instances this is true and maybe necessary.. but in small business, where YOU are your brand… nope. Nup. No.
The more you have an opinion and you share it – along with the reasons WHY you hold this opinion, the more you repel people who were likely to never buy from you anyway and endear yourself to the people who are more likely to be your HOT COAL clients.
Catch the replay of the LIVESTREAM I did on this exact thing here: