Welcome to The Nonlinear Library, where we use Text-to-Speech software to convert the best writing from the Rationalist and EA communities into audio. This is: The Wicked Problem Experience, published by Holden Karnofsky on March 2, 2022 on The Effective Altruism Forum.
Cross-posted from Cold Takes
I’ve spent a lot of my career working on wicked problems: problems that are vaguely defined, where there’s no clear goal for exactly what I’m trying to do or how I’ll know when or whether I’ve done it.
In particular, minimal-trust investigations - trying to understand some topic or argument myself (what charity to donate to, whether civilization is declining, whether AI could make this the most important century of all time for humanity), with little reliance on what “the experts” think - tend to have this “wicked” quality:
I could spend my whole life learning about any subtopic of a subtopic of a subtopic, so learning about a topic is often mostly about deciding how deep I want to go (and what to skip) on each branch.
There aren’t any stable rules for how to make that kind of decision, and I’m constantly changing my mind about what the goal and scope of the project even is.
This piece will narrate an example of what it’s like to work on this kind of problem, and why I say it is “hard, taxing, exhausting and a bit of a mental health gauntlet.”
My example is from the 2007 edition of GiveWell. It’s an adaptation from a private doc that some other people who work on wicked problems have found cathartic and validating.
It’s particularly focused on what I call the hypothesis rearticulation part of investigating a topic (steps 3 and 6 in my learning by writing process), which is when:
I have a hypothesis about the topic I’m investigating.
I realize it doesn’t seem right, and I need a new one.
Most of the things I can come up with are either “too strong” (it would take too much work to examine them satisfyingly) or “too weak” (they just aren’t that interesting/worth investigating).
I need to navigate that balance and find a new hypothesis that is (a) coherent; (b) important if true; (c) maybe something I can argue for.
After this piece tries to give a sense for what the challenge is like, a future piece will give accumulated tips for navigating it.
Flashback to 2007 GiveWell
Context for those unfamiliar with GiveWell:
In 2007, I co-founded (with Elie Hassenfeld) an organization that recommends evidence-backed, cost-effective charities to help people do as much good as possible with their donations.
When we started the project, we initially asked charities to apply for $25,000 grants, and to agree (as part of the process) that we could publish their application materials. This was our strategy for trying to find charities that could provide evidence about how much they were helping people (per dollar).
This example is from after we had collected information from charities and determined which one we wanted to rank #1, and were now trying to write it all up for our website. Since then, GiveWell has evolved a great deal and is much better than the 2007 edition I’ll be describing here.
(This example is reconstructed from my memory a long time later, so it’s probably not literally accurate.)
Initial “too strong” hypothesis. Elie (my co-founder at GiveWell) and I met this morning and I was like “I’m going to write a page explaining what GiveWell’s recommendations are and aren’t. Basically, they aren’t trying to evaluate every charity in the world. Instead they’re saying which ones are the most cost-effective.” He nodded and was like “Yeah, that’s cool and helpful, write it.”
Now I’m sitting at my computer trying to write down what I just said in a way that an outsider can read - the “hypothesis articulation” phase.
I write, “GiveWell doesn’t evaluate every charity in the world. Our goal is to save the most lives possible per dollar, not to create a complete ranking or catalogue of charities. Accordingly, our research is oriented around identi...