Welcome to The Nonlinear Library, where we use Text-to-Speech software to convert the best writing from the Rationalist and EA communities into audio. This is: Creating Individual Connections via the Forum, published by Ben West on November 30, 2021 on The Effective Altruism Forum.
Summary
I believe that creating personal connections is one of the most valuable things CEA can do.
There's some evidence that the Forum could be useful in building these connections.
In this document, I list possible use cases/types of connections people might want.
I would appreciate any feedback readers have on these use cases, including "I was too busy to read your document but think being connected to someone in XYZ way would be useful".
This document should be taken as "initial ideas Ben has". CEA is not committing to implement any of these ideas, and my colleagues at CEA have varying levels of agreement with these ideas. That being said, I would be surprised if CEA does not put meaningful effort towards building individual connections through our online properties over the next year in some manner.
I am grateful for conversations with many EA group organizers, the EA Hub team, my coworkers at CEA, and other community builders about these ideas. I generally am not the person who deserves the most credit for each of these ideas.
Motivation
Individual connections are a major reason why people get involved with EA, and why they stay involved with EA. For example, the most recent EA survey found that personal contacts were the most-cited reason why people got involved with EA, by a substantial margin.
Several platforms for building and maintaining individual connections between EAs already exist. The most recent EA survey listed the following online sources through which respondents made new interesting and valuable connections:
EA Facebook groups (8.8% of respondents)
International EA social events (8.7% of respondents)
EA Forum (5.9% of respondents)
LessWrong (5.3% of respondents)
EA Hub (1.9% of respondents)
I suspect that Twitter is responsible for a similar number of connections as the other ones listed, though it was not on the survey. There have also been smaller projects not listed on this survey, such as EA Pen Pals.
It's interesting to note that the EA Forum is responsible for a similar number of connections as Facebook, despite having very little functionality that is targeted towards instigating these connections.
Classic new product advice is that you should look for features your users like despite them being very poorly made, because if they're willing to use a poorly made version of your product, they will probably love a well-made version. It seems like we have initial evidence of people making connections using features not well-made to facilitate this (comments, private messages).
In summary: We have evidence that
Personal connections are extremely valuable, and
People are interested in forming these connections on the Forum
What types of connections are people looking for?
It's possible that we should just naïvely build out a list of EAs and let users filter it however they want. My guess, though, is that it's better to be targeted towards some specific use cases. Here are the most common use cases I've heard from others in the community, and my thoughts on how to provide solutions.
New person has new person questions
Most people have some questions when they first encounter EA. Some standard ones include:
Where should I donate?
My career so far has been in (whatever). How can I change that to be more impactful?
Basic questions about longtermism, AI safety, animal welfare, etc.
Currently, answering these questions is mostly done by group organizers, and my understanding from speaking with them is that these questions generally don't require a large amount of expertise to answer: it's helpful to simply point these newcomers to 80,000 hours for career advice, some key blog posts for questions about longtermism, etc.
A possible...