Have you ever been involved in a “brute force” cost cutting exercise? Ever felt helpless as valuable programs were eliminated or gutted and skilled talent walked out the door? If so, you are not alone.

Multiple studies show that strategy execution is a major challenge for corporations and government agencies of all types and sizes.

This episode of The North Star focuses on the practical role of cognitive computing and AI in organizations.

When a business executive told the board of directors of their financial services firm that their computer systems were preventing them from offering a new type of fund to their customers, he was met with looks of disbelief.

Most organizations with notable investments in computing technologies are saddled with highly coupled, monolithic software systems that date back decades and undercut their ability to deliver customer value, compete effectively, and ultimately thrive.

More and more organizations are seeking to deploy artificial intelligence (AI) solutions. AI is promoted as being able to transform every aspect of how organizations function, yet this vision is far from reality.

This episode of The North Star challenges what has been a long-held assumption by business professionals around the world – that formally defined, automated business process models increase efficiency, effectiveness, and resiliency.