The NOT an MSP Show

Although the world has adjusted to a new normal, the effects are still impacting business operations around the globe. 

While the pandemic introduced new obstacles for companies of all shapes and sizes, there are ways to take lessons learned over the last 2 years and incorporate them into a strategic business plan for 2023 and beyond. 

With this in mind, the guys will outline steps you can use to start planning for success this year and for years to come.

🔥 Subscribe to the Channel: https://www.youtube.com/channel/UCDclJZPTxEgGw6DHXff0HqA?sub_confirmation=1

Richard's Stuff:

✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/

✅ Richard's Blog: https://www.tubblog.co.uk/blog/

✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/

Pete's Stuff: 

✅ Coaching & Mentoring: https://notabusinesscoach.com/

✅ Personal Youtube: https://youtube.com/petematheson

✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...

Scott's Stuff: 

✅ Cloud Nexus: https://cloudnexus.co.uk

✅ Youtube: https://YouTube.com/cloudnexus

✅ LinkedIn: https://LinkedIn.com/in/scottriley76

Andrew's Stuff: 

✅ Coaching & Mentoring: https://www.orangenomad.com/

✅ Orange Nomad Youtube: https://www.youtube.com/OrangeNomad

✅ LinkedIn: https://www.linkedin.com/in/andrewmoonorangenomad/

The finest customer experience does not require extravagant spending. 

Over time, a lack of cost-effectiveness can stunt the expansion of your MSP, or worse, put you out of business all together.

Cutting costs does not imply sacrificing quality. 

It is the sweet spot where you can deliver a better experience without reducing resources by increasing the efficiency of the already available resources.

How can client support costs be decreased without sacrificing a high level of service? 

Join us on this week's show as we share some practical and creative ways to turn your Help Desk into the unique differentiator for your MSP.

🔥 Subscribe to the Channel: https://www.youtube.com/channel/UCDclJZPTxEgGw6DHXff0HqA?sub_confirmation=1

Richard's Stuff:

✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/

✅ Richard's Blog: https://www.tubblog.co.uk/blog/

✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/

Pete's Stuff: 

✅ Coaching & Mentoring: https://notabusinesscoach.com/

✅ Personal Youtube: https://youtube.com/petematheson

✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...

Scott's Stuff: 

✅ Cloud Nexus: https://cloudnexus.co.uk

✅ Youtube: https://YouTube.com/cloudnexus

✅ LinkedIn: https://LinkedIn.com/in/scottriley76

Andrew's Stuff: 

✅ Coaching & Mentoring: https://www.orangenomad.com/

✅ Orange Nomad Youtube: https://www.youtube.com/OrangeNomad

✅ LinkedIn: https://www.orangenomad.com

Whether you run a nimble MSP, or a chain of locations across multiple industries, knowing how to maximize your customer lifetime value will help your team boost income by investing in the clients who are most likely to generate profits over the long term.

Join Pete, Scott, Andrew and Richard as they discuss tried-and-true, profitable tactics to maximize customer lifetime value. But first they talk about what it is, why it's important, and how to calculate it. 

🔥 Subscribe to the Channel: https://www.youtube.com/channel/UCDclJZPTxEgGw6DHXff0HqA?sub_confirmation=1

Richard's Stuff:

✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/

✅ Richard's Blog: https://www.tubblog.co.uk/blog/

✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/

Pete's Stuff: 

✅ Coaching & Mentoring: https://notabusinesscoach.com/

✅ Personal Youtube: https://youtube.com/petematheson

✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...

Scott's Stuff: 

✅ Cloud Nexus: https://cloudnexus.co.uk

✅ Youtube: https://YouTube.com/cloudnexus

✅ LinkedIn: https://LinkedIn.com/in/scottriley76

Andrew's Stuff: 

✅ Coaching & Mentoring: https://www.orangenomad.com/

✅ Orange Nomad Youtube: https://www.youtube.com/OrangeNomad

✅ LinkedIn: https://www.orangenomad.com/linkedin

The relationships you make with suppliers and vendors are important as an MSP. Working with people you trust, who trust you, and who will stand with you when times are tough is what we all desire. But where do you look for those vendors?

The solution is that you create them, not find them. After years of being on both sides of this equation, we'll talk about some relationship-killing traits you’ll want to avoid—and a few positive lessons they can teach in turn.

🔥 Subscribe to the Channel: https://www.youtube.com/channel/UCDclJZPTxEgGw6DHXff0HqA?sub_confirmation=1

Richard's Stuff:

✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/

✅ Richard's Blog: https://www.tubblog.co.uk/blog/

✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/

Pete's Stuff: 

✅ Coaching & Mentoring: https://notabusinesscoach.com/

✅ Personal Youtube: https://youtube.com/petematheson

✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...

Scott's Stuff: 

✅ Cloud Nexus: https://cloudnexus.co.uk

✅ Youtube: https://YouTube.com/cloudnexus

✅ LinkedIn: https://LinkedIn.com/in/scottriley76

Andrew's Stuff: 

✅ Coaching & Mentoring: https://www.orangenomad.com/

✅ Orange Nomad Youtube: https://www.youtube.com/OrangeNomad

✅ LinkedIn: https://www.orangenoamd.com/linkedin

Buckle your chin straps for this episode.  We're about to delve deeper into the topic and possibly ruffle some MSP feathers in the process.

Lead gen failures are partially the fault of MSPs.

MSPs who want "more blogs," "more advertising money," and "more more more" of unsuccessful strategies are worsening the situation. More garbage is still just rubbish, you know.

Oh, "that salesman was awful", "the vendor didn't deliver," "that outsourced marketing firm was complete trash!"

Does any of this sound familiar? We're gonna' break this all down and much more this week.

🔥 Subscribe to the Channel: https://www.youtube.com/channel/UCDcl...

Pete's Stuff:
✅ Coaching & Mentoring: https://notabusinesscoach.com/ 
✅ Personal Youtube: https://youtube.com/petematheson 
✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...   

Scott's Stuff:
✅ Cloud Nexus: https://cloudnexus.co.uk 
✅ Youtube: https://YouTube.com/cloudnexus
✅ LinkedIn: https://LinkedIn.com/in/scottriley76 

Andrew's Stuff:
✅ Coaching & Mentoring: https://www.orangenomad.com/
✅ Orange Nomad Youtube: https://www.youtube.com/OrangeNomad
✅ LinkedIn: https://www.orangenoamd.com/linkedin

In this episode, our geeks talked about:

✅ 5 strategies to start right now to prepare your business for the next recession

And MUCH MORE!

🔥 Subscribe to the Channel: https://www.youtube.com/channel/UCDclJZPTxEgGw6DHXff0HqA?sub_confirmation=1

Pete's Stuff: 

✅ Coaching & Mentoring: https://notabusinesscoach.com/

✅ Personal Youtube: https://youtube.com/petematheson

✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...

Scott's Stuff: 

✅ Cloud Nexus: https://cloudnexus.co.uk

✅ Youtube: https://YouTube.com/cloudnexus

✅ LinkedIn: https://LinkedIn.com/in/scottriley76

Andrew's Stuff: 

✅ Coaching & Mentoring: https://www.orangenomad.com/

✅ Orange Nomad Youtube: https://www.youtube.com/OrangeNomad

✅ LinkedIn: https://www.orangenoamd.com/linkedin

In this episode, our geeks talked about:

✅   An MSP wins 4 new clients from his YouTube channel in the first 7 days!
✅   Another MSP got a lead for a 30-person company from his TikTok videos
✅   Should you have a dress code for onsite visits?
✅   How should I prioritize hiring a my first employee or getting a new office space?
✅   Should I do Live Streaming?
✅   A quick tip for creating unique content
✅   What are you tips for targeting legal and accountant prospects?
✅   Should MSPs have ISO 270001 or similar certifications?

And MUCH MORE!

🔥 Subscribe to the Channel: https://www.youtube.com/channel/UCDclJZPTxEgGw6DHXff0HqA?sub_confirmation=1

Pete's Stuff: 

✅ Coaching & Mentoring: https://notabusinesscoach.com/

✅ Personal Youtube: https://youtube.com/petematheson

✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...

Scott's Stuff: 

✅ Cloud Nexus: https://cloudnexus.co.uk

✅ Youtube: https://YouTube.com/cloudnexus

✅ LinkedIn: https://LinkedIn.com/in/scottriley76

Andrew's Stuff: 

✅ Coaching & Mentoring: https://www.orangenomad.com/

✅ Orange Nomad Youtube: https://www.youtube.com/OrangeNomad

✅ LinkedIn: https://www.orangenoamd.com/linkedin

In this episode, our geeks talked about:

• The need for speed: Why being able to rapidly adapt is essential for MSPs
• Being prepared for anything: How having a robust plan B can help your MSP survive and thrive
• Knowing your customer: The importance of understanding your target market
• New technology and tools to keep MSP Business nimble and flexible
• Outsourcing and building a team of experts: How to assemble the right team to support your MSP goals
• Importance of marketing
• And MUCH MORE!

Links and Resources:

https://my.orangenomad.com/linkedin-advantage 

Richard's Stuff:

✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/

✅ Richard's Blog: https://www.tubblog.co.uk/blog/

✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/

Pete's Stuff:

✅ Coaching & Mentoring: https://notabusinesscoach.com/ 

✅ Personal Youtube: https://youtube.com/petematheson

✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...

Scott's Stuff:

✅ Cloud Nexus: https://cloudnexus.co.uk

✅ Youtube: https://YouTube.com/cloudnexus

✅ LinkedIn: https://LinkedIn.com/in/scottriley76

Nigel's Stuff:

✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)

✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks talked about:

• How do we become better with productivity as MSP? 
• The benefits of productivity 
• Getting Things Done method (GTD) by Dave Allen
• How to stop procrastinating and be organized
• Maximizing the value of time and establishing workflow
• The geeks talked about their own productivity techniques: calendar organizations, to-do-list, and tools for improving productivity.
• It’s okay to make mistakes
• And SO MUCH MORE!

Links:

https://my.orangenomad.com/linkedin-advantage 

https://gettingthingsdone.com/ 

Richard's Stuff:

✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/

✅ Richard's Blog: https://www.tubblog.co.uk/blog/

✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/

Pete's Stuff:

✅ Coaching & Mentoring: https://notabusinesscoach.com/ 

✅ Personal Youtube: https://youtube.com/petematheson

✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...

Scott's Stuff:

✅ Cloud Nexus: https://cloudnexus.co.uk

✅ Youtube: https://YouTube.com/cloudnexus

✅ LinkedIn: https://LinkedIn.com/in/scottriley76

Nigel's Stuff:

✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)

✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

In this episode, we’re with Andrew Moon - the Linkedin Marketing Guru and he shares the benefits of Live Streaming and you’ll learn:

• Live streaming is becoming a popular way for businesses to connect with customers and share information in real-time. 
• MSPs can benefit from live streaming by providing customers with demonstrations of products and services, sharing news and updates, and hosting Q&A sessions. 
• Live streaming can help MSPs build trust with customers and create a more personal connection. 
• Live streaming can also help MSPs reach a larger audience and generate new leads
• And MORE!

Links:

https://my.orangenomad.com/linkedin-advantage 

Richard's Stuff:

✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/

✅ Richard's Blog: https://www.tubblog.co.uk/blog/

✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/

Pete's Stuff:

✅ Coaching & Mentoring: https://notabusinesscoach.com/ 

✅ Personal Youtube: https://youtube.com/petematheson

✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...

Scott's Stuff:

✅ Cloud Nexus: https://cloudnexus.co.uk

✅ Youtube: https://YouTube.com/cloudnexus

✅ LinkedIn: https://LinkedIn.com/in/scottriley76

Nigel's Stuff:

✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)

✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos