Every entrepreneur has worn the mask of success. You smile through stress, act confident when you’re uncertain, and say “yes” when you’re barely hanging on. In this episode of OctoClean Media, Greg and I pull back the curtain on what it really takes to keep a business alive the struggles, the failures, and the lessons that shape strong entrepreneurs. We talk about the pressure to look bigger than you are, the danger of overpromising, and the burnout that comes from pretending everything’s perfect. If you’ve ever felt like you’re faking it to make it, this episode will remind you that you’re not alone and that every challenge is a sign you’re still in the fight.

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Starting your business is exciting; until it’s time to send that first invoice. Billing clients can feel confusing, stressful, and sometimes awkward, but it doesn’t have to be. 

In this episode, we’re breaking down everything you need to know about billing your clients the right way so you can get paid faster and build steady cash flow. You’ll learn how to set up simple, professional invoices, avoid costly billing mistakes, and use smart strategies to make payments come in on time without feeling pushy. Whether you’re new to the cleaning industry, freelancing, or running your first small business, these beginner-friendly billing tips will save you time, stress, and money. 

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Ever wondered what a LLC is or if you should have one?

In this episode, we dive deep into what an LLC really is, why it matters, and how it can protect your business and personal assets. We'll break down the truth about unnecessary fees and hidden charges, explain how forming an LLC can actually save you money, and share insights on what to look for if you're considering building a business with a partner. Whether you're a new business owner, freelancer, or entrepreneur exploring your options, this episode will give you a clear expectation in just under 20 minutes. There is no fluff just a blueprint to help you understand the benefits of LLCs and how they can help your business grow. If you've ever thought LLCs were too expensive or felt overwhelmed by the process, this is your shortcut to clarity and smart decision making. 

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What if your onboarding process didn’t just welcome customers but turned them into your biggest source of referrals?

In this episode, we uncover how a strong onboarding system builds trust, creates memorable “wow” moments, and transforms satisfied customers into powerful referral sources that help your business grow. You’ll learn what makes onboarding effective, how to add personal touches that stick, and the right strategies to move from loyalty to referrals. Plus, we’ll share stories, dive into your comments, and answer real community questions about cleaning and customer care. Whether you’re a small business owner or entrepreneur, this episode is packed with practical steps to strengthen relationships and create referral-driven growth.

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In this episode, we break down everything you need to know about day porters, from what they do daily to the expectations vs. reality that every business owner should understand. With years of experience running a commercial cleaning company, we share our real stories, lessons learned, and what to avoid when hiring day porters.

If you run a cleaning business, janitorial service, or commercial facilities company, this episode is your guide to making smart decisions about day porters.

In this podcast we cover all about Dayporters:
- What to expect when hiring one (and the reality behind it)
- Mistakes to avoid that could cost your business money
- How day porters impact client satisfaction & retention
- Where to start if you’re considering adding day porters to your team

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In this episode, we’re opening up about some of the biggest failures, setbacks, and painful lessons we’ve experienced while building our businesses. From costly missteps to moments we almost gave up, we’re sharing it all. If you’re an entrepreneur, small business owner, or just someone trying to build something from the ground up, this one’s for you.

For those of you with a cleaning business, this one should strike true. Don't try to cut corners, it will help avoid careless mistakes that could potentially cost you money or your client.

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Not every client is worth keeping

Are some of your clients draining your time, energy, or profits? In this episode, we dive into the hard truth: not every client is worth keeping. Whether they're too demanding, underpaying, or just not a fit anymore, knowing when to let go is critical for growth. Learn how to spot the red flags, protect your margins, and make decisions that actually benefit your business in the long run.

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In this episode, we break down what branding actually means and why it’s way more than just a logo. Whether you’re starting a business, running a cleaning company, or trying to build your presence online, understanding branding is key to growth. We cover the difference between branding and marketing, how to build brand trust, and why your identity matters in every client interaction. If you want your business to stand out and grow, this is the episode for you.

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Let’s be real, everyone messes up. In this episode, we’re talking about what really happens when you make mistakes in business and why owning them is the smartest move you can make. Taking accountability builds trust, shows your clients you're human, and actually makes them more loyal in the long run. If you’ve ever felt like a failure or didn’t know how to bounce back, this one's for you. 

If you're just starting out or building your business from the ground up, this is the kind of mindset that sets you apart. Success isn’t about never messing up, it’s about how you handle it when you do.

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Owning a business isn’t all success stories and Instagram wins. It’s late nights, missed family moments, emotional exhaustion, and mental strain. In this powerful episode, we talk about the real cost of entrepreneurship and why mental awareness is crucial when building a business.

From sacrificing family time to pushing yourself beyond healthy limits, we open up about how chasing your dream can turn into losing yourself and why it's not worth it if it costs your peace, relationships, and well-being.

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