In this special edition of the Ombuds Outlook, host Maleika Joubert Brown is joined by guests Koleta Moore and Tari Macias from the Office of Opportunity, Engagement, and Innovation to unpack the powerful insights shared by staff across GRPS. Together, they explore emerging themes around leadership accountability, inclusion, behavior systems, and staff support—surfacing questions for all of us to reflect on as we prepare to work together to strengthen our system. Tune in for a candid conversation about what it means to truly listen, respond, and move from talk to transformation.  Voices and Vision Summary Report Linked Here

Episode Transcript Linked Here

This episode explores how effective communication builds trust and connection, moving beyond transactional exchanges to transformational dialogue.