THE One Percent Edge |Business Growth |Business Hacks |Development | Sales |Leadership |Continuous Improvement | Coaching

THE One Percent Edge |Business Growth |Business Hacks |Development | Sales |Leadership |Continuous Improvement | Coaching

By Susan Solovic - THE Small Business Expert, award-winning serial entrepreneuBusinessEducation
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THE One Percent Edge |Business Growth |Business Hacks |Development | Sales |Leadership |Continuous Improvement | Coaching episodes

  • 21: How to Become a Superboss with Sydney Finkelstein

    How would you like to become a Superboss?

    Say it's time to expand and grow your team. When you bring someone under your wing, it is important that they share your company's values. What about what you are bringing to the table? How do you handle training and bringing up this new hire? Do you think you're a good boss?

    Having dynamic and empowering leadership is essential to building innovation into your company's DNA. Our guest this week is Sydney Finkelstein, a Professor at Dartmouth College, Executive Coach, and Author. His latest book Superbosses: How Exceptional Leaders Master the Flow of Talent, is all about strategic ways to grow your business by hiring smart and leading them well. Sydney knows that leadership development is an essential function of innovation. Sometimes, those strategies feel a little counter-intuitive. Learn from the best today about how to become a Superboss and revolutionize your work flow!

    Much more to learn in this episode:

    • Why do people want to work for Superbosses?
    • Leadership development can mean problems for retaining employees. Find out why that is a good thing?
    • Scaling the Superboss mentality throughout your whole corporation.
    • Digital learning experiences are the future of leadership.
    • Dealing with disengagement using your Superboss superpowers.
    • See who Sydney's favorite Superboss is.
    • Sometimes, Superbosses act counter-intuitively.
    • Sydney's biggest takeaway for aspiring leaders.

    Resources

    Don't forget to grab your copy of Superbosses! http://www.superbosses.com/

    Twitter: @sydfinkelstein

    Check him out on LinkedIn and Facebook

    17 min
  • 20: How to Build a Memorable Brand and Cultivate Customer Loyalty with Bruce Turkel

    Are you feeling stuck in your Marketing or distant from your customer? Are you frozen in place, trying to decide how best to reach your audience? It's no small feat to bring a product or service to a customer these days. Gone are the times where you are able to simply "sell" a customer. Consumers are savvier and often willing to do their homework to get the best price and service. Today, my guest, Bruce Turkel, is going to teach you his tools to meet your audience with some savvy strategy of your own.

    It turns out that generating a memorable brand and cultivating customer loyalty is all about your strategy. You can use the same tools and tricks your customer is using to market what is unique about your business…YOU. When you go the extra mile to deliver fast service and when you initiate customer contact, you engage in a dialogue with your audience that today's consumers crave. Yes, today's shoppers are Social Media Savvy, but you can be too. Dive into today's episode to find out how!

    More in this episode:

    • How you can elevate a function of what you do to become a brand.
    • You can engage "Instant-on" Customers who expect fast results.
    • Customers want to be talked with not sold.
    • The powers and pitfalls of Social Media.
    • How you can become a S.P.O.C and build customer trust.
    • Get your Social Media Strategy on!
    • Bruce's 4 Guiding Principals for Business
    • Learn about Bruce's Mastermind Group coming soon!

    Find links to Bruce's Blogs and Resources.

    https://bruceturkel.com/

    While you're there, make sure to grab your copy of All About Them!

    25 min
  • 19: Beatrice Chestnut: Empowering Change Through the Enneagram

    It's not easy to define yourself as an entrepreneur. None of us are good at everything, but it's important to know your strengths. You need to truly understand your strengths and weaknesses as a leader, in order to maximize your performance.

    Beatrice Chestnut is a student of the Enneagram System. it's the typology of 9 different personality and leadership types that are associated with that personality type. It's an ancient and time-tested system and it allows for more discussion about growth. The more aware you are of the impact you have on others, the more skillfully you can navigate interpersonal relationships. This is critical in business because it allows you to put your team together and improve performance.

    Show Highlights:

    • How the Enneagram helps with teams.
    • Ways conflict resolution can be easier when using this system.
    • Ways the enneagram system can be used to enhance every relationship we have.
    • Leaders having emotional intelligence can be more effective with a diverse team.
    • Teams are able to work better together after having an enneagram session.
    • When a leader understands their strengths, they can be more effective, but they can also identify their growth curve more easily.
    • You can best understand yourself when you use the Enneagram system for yourself.

    Resources:

    www.beatricechestnut.com - Dive deeper into the Enneagram with the free resource under the Enneagram Resources.

    The Complete Enneagram

    17 min
  • 18: Listen to the Market, or Risk Business Failure with Dr. Mark Goulston

    Our world is saturated with information and communication. With all that noise and chatter, it can be tempting to try to tune some of it out, rather than leaning in a listening. However, failing to listen to the market can mean failure for a business. To sustain a competitive edge, you have to, in a sense, keep an ear to the ground. How can we learn to listen well? Mark Goulston, this week's guest, is somewhat of an expert.

    After beginning his career as a Psychiatrist and Suicide Prevention counselor, Mark shifted into business consulting. It was there that he found the key to landing any sale, booking any client, and serving the community well was a robust set of listening tools. So many of us hear, but never listen to understand. Mark calls us to change our habits, turn on our listening ears, and develop the empathy and compassion that a competitive business needs to have in our chatty world.

    Show Highlights:

    • Learning to listen from his work in Psychiatry and Suicide Prevention.
    • Getting curious about what people say.
    • Your 4 key things to notice in any conversation.
    • Learn the 4 Components of "Gotta Have It!"
    • A closer look at why we don't listen.
    • Mark's "Better Listening" takeaway. Be present!
    • Free Gifts for you, including the 7 Keys to Insanely Great User Experience

    Make sure to grab your copy Mark's books.

    Just Listen

    Talking to Crazy

    24 min
  • 17: Developing Leadership at the Rate of Change with Bob Anderson

    In the cutting-edge world we live and work in, your business is going to have to adapt to survive. Where does that adaptability come from? Your Leadership. Agile leadership is necessary to help an organization stay relevant. That takes a certain amount of creativity and personal development. Why bother? This week's guest, Bob Anderson, has the answer.

    Bob is the co-author of Mastering Leadership and a founding member of The Leadership Circle. His programs and methods are research-based and proven time and again to develop creative, agile, and reliable leaders that can transform a business into an adaptable dynamo. Today, Bob challenges you to look at whether your leadership is developing at the rate of change. If not, he has the tools to get you started!

    Also in this episode:

    • Bob's work is research-based at its core.
    • Improving the effectiveness of a leader can improve profits and success for your business.
    • Bob gives you the argument at the beginning of his book.
    • Defining the difference between creative leadership and reactive leadership.
    • How businesses stay relevant.
    • Find out how you can get your own self-assessment!

    Make sure to grab your copy of Mastering Leadership

    http://masteringleadershipbook.com/

    The online home for the Leadership Circle

    https://leadershipcircle.com/

    Social Media

    Facebook: https://www.facebook.com/TheLeadershipCircle

    Twitter: https://twitter.com/leadershipcir

    LinkedIn: https://www.linkedin.com/in/bob-anderson-a6b1673

    18 min
  • 16: Put the Love Back in Your Business with Tim Sanders

    There's no doubt we are living in a hi-tech world. If you aren't constantly looking to upgrade how you integrate technology into your business, you are not seeking to innovate. Technology is here to stay, but in some cases, the advantages of high-tech innovations have led to a loss of that invaluable human touch. Think about it this way: hi-tech innovations have increased, while high-touch interactions with real people are becoming increasingly rare. Is our world becoming too impersonal, and too dependent on technology to generate real human interactions?

    My guest this week is Tim Sanders who wants to help you put Love back in your business. That's right L-O-V-E. Tim has done the research, he's put in the legwork, and how he wants to share with the 1% Edge listeners the tools and strategies you can use to generate those moments of true love for your customers. It's time to start thinking about adding insane levels of human value and incorporating true partnership into your business. Technology is not the only way to innovate!

    More in this episode:

    • Love isn't something we talk about in business—but should it become a part of our vocabulary?
    • Learning a lesson of love from Southwest Airlines.
    • The world is becoming automated in truly surprising way.
    • Find ways to add insane human value to your business or service.
    • Learn how to increase your sales with a teamwork mindset and more skills in Tim's book Dealstorming.
    • Taking the start-up collaborative mentality to a large corporation.
    • Get your exclusive access to killer resources from Tim's books.

    Don't forget to grab your copy of Love Is the Killer App, as well as Tim's newest book, Dealstorming.

    Connect with Tim Online

    http://timsanders.com/

    Exclusive content for 1% Edge listeners

    http://timsanders.com/onepercentedge/

    22 min
  • 15: Conscious Leadership: Mindfully Developing Yourself and Your Team with Diana Chapman

    It takes more than a great product and a sleek business model to find success. More than anything, it takes the dedication and commitment of a great team of thoughtful leaders. We've talked before on the show about mindful thoughtfulness, and how it is important as business leaders to operate from that thoughtful mindset. However, it is time we put the focus on business relationships, and how to mindfully develop ourselves and our teams to really give ourselves an edge.

    Today's guest is Diana Chapman, an author and business developer with a keen eye towards Conscious Leadership. In Diana's experience, companies that thrive work hard on reducing drama, creating a community mindset, and serving their employees with a thoughtful set of leadership skills. In this episode, Diana will share how we all operate from either Fear or Trust, on either side of "The Line." Her challenge to you is to ask yourself: from where do you operate? On which side of The Line do you fall? Are you ready to find out? Then let's begin!

    Also in this episode:

    • Diana defines Conscious Leadership
    • What is "The Line," and how can it change your mindset?
    • Understanding the roles of the "Drama Triangle."
    • Practical tools you can use to create trust in your organization.
    • The myths we have about emotional expression in the workplace.
    • Diana shares how she became involved in Conscious Leadership development.

    Make sure to grab your copy of The 15 Commitments of Conscious Leadership by Diana Chapman

    http://www.dianachapman.com/

    Conscious Leadership Resources

    http://conscious.is/resources

    16 min
  • 14: Bob Burg: Changing Your Company One Attitude at a Time

    You know that a successful business is focused on building innovation into its DNA. The shift these days is that every member of a team is acting an entrepreneur. It all sounds excellent on paper, but how can we make that happen? What needs to change in order to add value to the market, change the DNA of the company, and build your influence in your community? It turns out, it's all about your attitude.

    This week, Bob Burg, author of The Go-Giver, shares his excellent perspective on how a company can change its attitude one person at a time. He knows that a company that seeks to give back to its community will find success, but that can't happen alone. When workers develop an entrepreneurial spirit, that go-giver attitude follows naturally. Bob has so much more wisdom to share with you, so give this week's episode a listen!

    • Changing the definition of an Entrepreneur.
    • Experience matters less than attitude.
    • Learn how your organization can foster an entrepreneurial spirit.
    • Key questions you can begin asking now.
    • Setting your prices right to focus on value.
    • How does a Go-Giver create influence?

    Resources

    Make sure to grab your copy of The Go-Giver by Bob Burg

    Check out Bob's Podcast and other amazing resources at http://thegogiver.com/

    22 min
  • 13: Matt Morris: From $30K in Debt and Living in His Car to Millionaire

    Growing your business is hard work. Sometimes, there are external forces beyond your control that seem to say "this is the end." Today, I am excited to share with you the story of Matt Morris, an entrepreneur who has found success…but wasn't always successful! Matt will show you how to shift your focus away from those challenges you can't control and onto the things we can control.

    Gaining an edge isn't just about luck; it's about what you make of it. Matt attributes his success to stubbornness, but he knows that most success comes from learning from failure. It takes some grit, surviving the fear factors, and trying, again and again, to make it in business. Failure is not the end. It's the beginning. In this episode, Matt talks about the growth he needed in order to succeed.

    Show Highlights:

    • Matt was living out of his car, down on his luck, and still determined to reinvent himself.
    • Learn to evaluate network marketing opportunities.
    • Pick your business based on passion.
    • Get over your fear of rejection, and unlock your selling potential.
    • Don't forget to enjoy the lifestyle you created.

    Subscribe to the Newsletter for FREE Training Videos.

    http://www.mattmorris.com/

    26 min
  • 12: Taking Care of Your High Performing Team with Jenny Evans

    High performing teams are essential for your company to be competitive and innovative. But does your team look like its on life support? What could be going on? This week's guest is Jenny Evans, CEO of Powerhouse Performance, and she is obsessed with human performance. Business leaders need a high-performing team in order to grow, but stress kills that performance. What can leaders do to get us out of this stress rut? What can we do to physiologically train our brains to leave stress at the door and move towards success?

    Today, Jenny will describe her intense research on brain chemistry, and how we can create true solutions to biological problems. These are large, deep-rooted problems that can feel insurmountable, but don't worry! What's great about Jenny is that she has easy, practical ways to change our habits, our environments, and change the stress cycle. A less stressed team means a confident, competent team, and a thriving business. Are you ready to tackle stress?

    • Jenny's thoughts on managing stress by building resiliency.
    • Translating resiliency to business.
    • Your brain on stress: what's really happening.
    • The difficulty to adjust to change from an evolutionary perspective.
    • Making small tweaks in our environment to make the easy choices the best choices.
    • Building confidence through coaching.
    • Conscientiously consuming information that helps us battle stress.
    • Moving your body as a safe way to get through discomfort.

    Join Jenny Online:

    http://ph-performance.com/

    Pick up your copy of Jenny's book!

    The Resiliency rEvolution: Your Stress Solution for Life 60 Seconds at a Time

    20 min

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