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For the first time, I’m recommending you view this episode rather than listen to it. www.youtube.com/@cxpassport

🎤Will there be a place for humans in Customer Experience? Find out in “The one where chatGPT visits CX Passport” Episode 103🎧 What’s in the episode?...

(How I made this video is in the episode resources below)

🤖Why get AI’s perspective on customer experience?

😨Will Humans have a place?

😠Why are companies continuing to provide poor customer experience?

👉How can companies keep humanity in their customer experience?

😋What’s chatGPT’s favorite food and where does it want to travel next?

📈How would chatGPT prove the ROI of customer experience initiatives?

Hosted by Rick Denton “I believe the best meals are served outside and require a passport”

💭“Absolutely…I think there will always be a role for humans in customer experience. Technology is great for streamlining processes, but it can never replace the human element of customer service” - chatGPT

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Episode resources:

Website: chatgpt.com

Email: [email protected]

Twitter: @chatgpt

—chatGPT’s responses were prompted using the questions you hear in the episode fed into the OpenAI playground https://platform.openai.com/playground

—The avatar was created using midjourney https://midjourney.com/

—Videos were created with D-ID https://www.d-id.com/

—Incredibly easy to make