CX Passport

The one with the (CX) Pet Shop Boys - Scott Lee Holloway, VOC Manager APS Bank (Malta) E167

The one with the customer support great day - Jordan Hooker CX #OpenToWork E166

The one where org design gets in the way - Silvana Buljan Executive Director Bond EMEA E165

The one with the Disney Wisdom - Francesca Tempestini - Employee Experience Advocate E164

The one with Customer Trust - Ilenia Vidili Customer Centricity Advisor E163

The one with LEGO Serious Play - Sirte Pihlaja, CEO & LEGO Serious Play Facilitator E162

The one where she’s feral about support - Ashley Hayslett CX #OpenToWork E161

The one with the people heroes - Celia Fleischaker CMO at isolved E160

The one with mental health and CX - Stephanie Coradin CEO & Founder DEMBO Inc E159

“The one with mental health and CX” with Stephanie Coradin CEO & Founder DEMBO Inc in CX Passport Episode 159

The one with where she’s OG AI - Alyona Medelyan Co-Founder & CEO Thematic E158

The one with outcomes not experiences - Jermaine Edwards B2B Customer Growth Strategist E157

The one with the customer service Grandma Golden Rule - Emily Stubbs #OpenToWork E156

The one with the future of Customer Experience - Bill Staikos SVP at Medallia E155

The one with the eyes and ears of your brand - Milagros Gonzales, Ambassador Marketing Manager | Gorgias E154

The one with LinkedIn trust & confidence - Sam Stern LinkedIn Sr Mgr Customer Experience E153

The one where we amplify the CX job seeker - Adam Haesler #OpenToWork E152

The one with the CX Procenaissance - Rick Denton Host and Managing Principal at EX4CX E151

The one with the CX teenage years - Andrew Carothers Digital CX Leader Cisco Systems E150

The one with three customer loyalty tiers | Ali Cudby Co-Founder & CEO Alignmint Growth Strategies E149

The one with Content, Culture, and CX | Paul Banks Founder & Chief of Different Thinking at Javelin Content Management E148

The One with the 2023 First Class Holiday Special part 2 - Various CX Passport Guests E147

The One with the 2023 First Class Holiday Special part 1 - Various CX Passport Guests E146

The one with Spotify Customer Service - Rajiv Vellodi VP Global Customer Service Spotify E145

The one with the human experience - NYT Bestseller Joseph Michelli CEO The Michelli Experience E144

The one with the profitable rule breaker - Zoe Kahn Manager CX & Retention at Chomps E143

The one with the two hour design sprint - Teresa Cain Author Solving Problems in 2 Hours E142

The one with Sun Country Airlines customer service - Jeremy Hyde | Director Customer Support at Sun Country Airlines E141

The one with with global reach and local experience - Sarah Baker | Director, Global CX at KFC E140

The one with the CX marriage officiant - Nate Brown, Co-founder CX Accelerator E139

The one where he's curious...not judgmental - Tim Kyse, VP of Customer Experience at Openly E138

The one with the bot baggage - Rob Dwyer, Vice President Customer Engagement | Happitu E137

The one where they win best customer team | Jennifer Meunier Head of CX & Product @ G4 Educação E136

The one with the handwritten note - Rick Elmore, CEO Simply Noted - E135

The one where he goes beyond CX - Vimal Rai Managing Partner, Commercial Excellence Partners E134

The one with AI – Ben Wright, Co-founder Jiffy E133

The one where he elevates – Wes Dudley, VP Customer Experience at Broad River Retail E132

VACAY RERUN - The one with Foot Locker’s customer experience journey - Tyler Saxey Senior Director, Global VOC & Omni | Foot Locker E131

CX Passport will take some time off in August. Enjoy some of the most popular reruns while we rest up and enjoy new destinations. Episodes return September, 12th

VACAY RERUN - The one with the True Tales of TWA Flight Attendants - Kathy Kompare & Stephanie Johnson E130

CX Passport will take some time off in August. Enjoy some of the most popular reruns while we rest up and enjoy new destinations. Episodes return September, 12th

The one with elephant level emotional intelligence – Sandra Thompson, Founder Ei Evolution E129

The one with the CX hot roll - Eli Weiss, Sr Dir Customer Experience | Jones Road Beauty E128

The one with the CX Feng Shui - Claire Boscq, BizShui Creator E127

The one with the real results - Neha Dutta VP Digital Client Success Lead at EXL E126

The one with marketing malpractice - Alan Hale President Consight Marketing Group E125

The one with that career coach - Kendall Berg, Founder of That Career Coach E124

The one with the Customer Profitability - Evan Klein, Founder & President Satrix Solutions E123

The one with the CX bartender - Tshili Khupe Head of LTVplus Strategic Partnerships E122

The one with the DNA Experience - Sherry Grissom & Melissa Spears of Illumina E121

The one with the customer mix tape - Amy Brown, CEO of Authenticx E120

The one with the call center’s call center - Gary Pudles, President & CEO AnswerNet E119

The one with Omotenashi - George Nagatsuka - Founder Discover Xciting Japan E118