In this episode, our host and MING Labs' COO and Co-founder Sebastian Mueller talks to Jon Hoel from Innovator SG, a strategy consultancy based in Singapore. Jon has architected transformation programs and run digital design sprints across various sectors, and assisted government agencies and universities in Singapore with futures and foresight work, such as Action Plan Singapore 2026. Much of Jon’s work involves co-creating technology roadmaps and products using methodologies such as Design Thinking and Systems Thinking. He often partners with other professional services firms in facilitating transformation programs and design sprints. In this episode, learn more about problem structuring, Systems and Design Thinking, and common mistakes in transformation efforts.