CX Passport

The one with AI – Ben Wright, Co-founder Jiffy E133


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🎤🎞️“The one with AI” – with Ben Wright, co-founder of Jiffy in CX Passport E133 🎧 What’s in the episode?...


[00:00] Introduction

[03:40] The shifts in AI and its role in customer support

[07:09] Prioritizing customer experience

[11:48] Select tools based on business principles, not just AI

[13:27] 1st Class Business Lounge

[20:33] How AI elevates support roles

[23:23] Staying up-to-date with the latest tools

[25:50] Contact info and closing


If you like CX Passport, I have 3 quick requests:

✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport

✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com

✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/services


Episode resources:

LinkedIn: https://www.linkedin.com/in/benji-wright/ 

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